Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-15 Thread Matthew Loraditch
I had to upload my root, but it was internal, not sure about public CAs.


Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

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From: Andrew Grech [mailto:agrec...@gmail.com]
Sent: Monday, September 15, 2014 7:54 AM
To: Matthew Loraditch
Subject: RE: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?


Thanks im actually doing it now on uccx 9.02, it must automatically chain my 
CAs? In socialminer 10.5 you have to tell it the root it came from...
On 15/09/2014 9:51 PM, Matthew Loraditch 
mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com 
wrote:
The only gotcha I can think of is, if you are on newer versions even though 
it’s one cert you have to restart Tomcat, CUIC and Finesse, if you are using 
it, as they all run as separate instances.

HTH


Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitterhttp://twitter.com/heliontech  |  
Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296  | 
Websitehttp://www.heliontechnologies.com/  |  Email 
Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request
Support Phone. 410.252.8830


From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Sunday, September 14, 2014 10:12 PM
To: Andrew Grech
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

Andrew,

Check out the port utilization guide to figure out what tomcat is responsible 
for.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_P89325D5_00_port-utilization-guide-uccx-902.pdf

On Sunday, September 14, 2014, Andrew Grech 
agrec...@gmail.commailto:agrec...@gmail.com wrote:
I'm going to signing my UCCX tomcat certificate with a internal trusted root 
authority this week and restarting the Tomcat service. Can anyone think of any 
issues this may cause for logged in agents or the contact center general?

This is going to be done for the socialminer agent desktop page.

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[cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-14 Thread Andrew Grech
I'm going to signing my UCCX tomcat certificate with a internal trusted
root authority this week and restarting the Tomcat service. Can anyone
think of any issues this may cause for logged in agents or the contact
center general?

This is going to be done for the socialminer agent desktop page.
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Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-14 Thread Ed Leatherman
Nothing I can think of off hand but I am interested in how this works out
for you

On Sun, Sep 14, 2014 at 8:28 AM, Andrew Grech agrec...@gmail.com wrote:

 I'm going to signing my UCCX tomcat certificate with a internal trusted
 root authority this week and restarting the Tomcat service. Can anyone
 think of any issues this may cause for logged in agents or the contact
 center general?

 This is going to be done for the socialminer agent desktop page.


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-- 
Ed Leatherman
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Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-14 Thread Anthony Holloway
Andrew,

Check out the port utilization guide to figure out what tomcat is
responsible for.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_P89325D5_00_port-utilization-guide-uccx-902.pdf

On Sunday, September 14, 2014, Andrew Grech agrec...@gmail.com wrote:

 I'm going to signing my UCCX tomcat certificate with a internal trusted
 root authority this week and restarting the Tomcat service. Can anyone
 think of any issues this may cause for logged in agents or the contact
 center general?

 This is going to be done for the socialminer agent desktop page.


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