*Hi All,*

*Please check and let me know*


*Kindly Mail me at nik...@apetan.com <nik...@apetan.com>*


*ServiceNow Architect *

 *Benton Harbor MI*

 *Phone and Webex*

 *6+ Months*



Daily work activities Provides expertise, management, leadership, and
oversight for architecture, design, and implementation of ServiceNow
solutions including new applications, modules, integrations and mentor
development team.

Set standards for the ServiceNow instance governance related to best
practices for defining configurations vs customizations, update set
migration, cloning of environments, management of groups/users and data
management Defines coding standards for the platform and integrations best
practices, as required.

 Ensure platform is security compliant as per the company policies Develop
roadmap and blueprints to enable business areas transition to Service based
organization with clear, realistic, and pragmatic goals that are aligned
with strategic direction Partners with applications and technology teams.
Participates in team meetings, provides guidance, identifies architectural
gaps and/or issues and helps guide the team(s) toward resolutions.

Analyzes the current business and technology environments to detect
deficiencies and recommends ServiceNow solutions for the improved uses of
information technology. Integrates requirements, workflow, and logical
processes with the hardware and operating system environment and interfaces
between diverse systems. Reviews all changes to the platform at a design
level initially and then at the code level as part of the Change control
process to ensure standards have been followed for development and any
adverse impact for production move is avoided Collaborate effectively with
other ServiceNow administrators to develop solutions and handle general
updates and configuration changes/requests Participate in weekly Global and
regional CAB meeting and ensuring changes are documented with latest
release information Maintenance and continuous improvement of the
processes, standards, policies, working methods, and tools Builds business
case for other teams in the organization to utilize the platform for
additional features outside the IT Service Management processes Ensure tool
configuration consistency across sub production and Production environments
Advise functional and admin teams on design, development and overall
ServiceNow best practices. Knowledge and understanding of software
architecture principles as they apply to solution and application
architectures, specifically for portals, Public UI sites and systems
integrations. Role Expectation Actively participate in the analysis and
design phase of all the projects delivered by the team. Switch roles to
Business Analyst, Solution Developer or Tester as needed through different
phases of the projects being worked on. Running the daily Scrum meeting to
monitor progress on a day-to-day basis on all development related efforts
and ensure an on-time delivery of the agreed projects. Evaluate new
features in the platform with ServiceNow releases and the
suitability/applicability in the current environment. Lead all upgrade
projects to ensure minimal impact to existing operations while enabling new
features Lead technical analysis of additional module implementations
within ServiceNow, including requirements gathering, process modeling and
gap analysis and mitigation Participate in HR Case Management requirement
review, Analysis, Design guiding development team to provide support for HR
business. Strong knowledge in Asset, Software, Hardware and Configuration
Management. Ensure the latest release of ServiceNow application is
implemented in a timely manner with minimal or no disruption to business
operations Evaluate technical designs of applications, systems, server
infrastructure and solutions, to ensure sound decisions and investments are
being made, in accordance with enterprise application architecture
guidelines. Document existing and future state business processes, define
and document functional requirements Assist the Practice Managers in region
with scoping complex service engagements typically involving Orchestration,
Discovery, Service mapping or Platform plays. Determine tactical and
operational objectives and medium-term planning for systems or applications
within their accountability. Prepare and present related material to
project teams, steering committees and/or stakeholder organizations in the
form of written deliverables and presentations Identify the complexity of
services and requests and identify opportunities for automation user
Orchestration, Cloud Provision using Servicenow Workflows Critically
evaluate information gathered from multiple sources, reconcile conflicts,
decompose high-level information into details, abstract up from low-level
information to a general understanding, and distinguish requests from the
underlying true needs Proactively communicate and collaborate with external
and internal customers to analyze information needs and functional
requirements and deliver artifacts as needed Stay up to date with latest
technology offerings from ServiceNow and provide Leadership that inspires
others to succeed and develop Continually seek opportunities to improve
SDLC process Demonstrated ability to achieve high level of stakeholders’
Satisfaction on all engagements.



Thanks

Nikhil Prasad

nik...@apetan.com

201-620-9700*130

Apetan Consulting LLC

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