Hello,
*Greetings from VLS Systems..!* Below is the requirement with our client and kindly review the details as below and if you feel interested in the job position please send me a copy of your updated resume along with your details.. *Job Title : Application Support Engineer* *Location : Center City, PA* *Duration : 12+ Months* *Responsibilities* · Analyze and respond to production issues in a timely manner · Ability to analyze issues, seek and diagnose relevant data in order to generalize alternative solutions in order to determine the best solution · Identifying monitoring strategies and approaches that can be automated and executed to gauge the health of the system · Identifying performance measurement strategies to ensure SLAs are being met · Implement the approaches identified on an ongoing basis · Identifying issues and bottlenecks and fixing them · Responding to customer issues that are escalated to the support team and resolving the issues. · Provide feedback to developers and QA team members to improve the supportability of the services. · Must be willing to support on-call rotation and deployment activities · Update and document issues on Team Wiki for future reference. · Work with back end development for Root Cause analysis for issues that may the result of bugs. · Explain events to business analyst when questions concerning RCA are raised. · Perform Log analysis and perform root cause analysis of production issues. · Reporting on performance and application stats. The person needs to have Linux experience and some experience with Python to really be successful at this job. Tier 2 production/application support- Working directly with the developers Skills needed: • Route cause analysis • Linux and Python experience • Splunk is a nice to have • Must have strong communication skills *Required Qualifications: * 8-10 years of hands on production support experience Possess an advanced and thorough understanding of application development concepts, including database concept structures, software/application development techniques and testing techniques Demonstrated customer support mindset & mannerism · Must understand the flows of request and responses for web apps and how this is represented later downstream in batch. UNIX/Linux background • Experience with Linux Operating System basics – vi editor, scripting • Strong scripting expertise – Shell Scripting, Python, Perl or Ruby. • Thorough understanding of Unix to look for logs and figure out issues. • Ability to Check logs for stuck threads, and bounce managed instances when needed • Ability to check queue managers running service bus to see & act on status MQ Series queue managers. • Experience in SPLUNK is nice to have. • Experience with Virtual machines • Good problem analysis skills • Exceptional interpersonal communication skills: verbal, written and listening • Familiarity with HTTP and TCP/IP protocols. • Familiarity with Restful web services. • Familiarity with Object Oriented Databases and Object oriented programming. • Good understanding of Errors and Exceptions. • Strong troubleshooting skills. • Familiarity with MOM (Message oriented Middleware). • Ability to accept, learn and adapt to new technologies. • Bachelor’s Degree in Computer Science or related field. *Thanks & Regards* *James* |Talent Acquisition - Manager | V.L.S Systems Inc. Address: 4080 Lafayette Center Drive, Suite 300 | Chantilly | VA 20151 Work : 703-953-3118 Ext. 1345 Fax (703) 953-3881 | www.vls-systems.com | ja...@vls-systems.com <ke...@vls-systems.com> *Microsoft Gold Certified Partner | SAP Member-Extended Business Program | Cognos Certified Partner | IBM Certified Partner | Oracle Gold Certified Partner * 2008 to 2014 Honoree: Inc *5000* fastest growing companies *A SEI CMMi Level 3 Company* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
