*Please share resumes at hars...@tresourceinc.com <hars...@tresourceinc.com>*
Hello Partners, Hope you are doing great !! Please share me the relevant Profiles. *Need Visa Copy before Submission* *Business System Analyst* *Location: Minneapolis MN * *Duration: long term* *Interview Process: Phone interview for nonlocal but prefer face to face for local candidates. * *rate is $45 on C2C* *Top 3 must haves: * - Sharepoint subject matter expert - Use case development experience - Project lead/coordinator experience. *Description:* - This potential candidate performs Business Analysis work as a member of the Client Productivity Services & Operations team. - The potential candidate will have a high level of interaction with business users, Global IT counterparts, vendors and outsourced support functions. - This position will have a specific focus on end user processes and establishing appropriate collaborative partnerships with business stakeholders and IT counterparts. *POSITION RESPONSIBILITIES: * - Provides clear analysis and documentation of the business and customer use cases, problems and proposed solutions. - Translate business requirements into functional and system requirements that meet customer need and articulate to appropriate IT stakeholders. - Define and document processes, customer segments, needs and requirements. - Define, execute and initiate lean and continuous improvement activities. - Understand the capabilities of clients IT retail applications and infrastructure and how to best leverage them in conjunction with customer use cases and scenarios. - May participate in the development of marketing and communication strategies and channels for retail services. - Develop processes and mechanisms to gather customer feedback and share with various IT stakeholders in the development of new services or the improvement of existing services. - Observe and evaluate industry trends and benchmarking operations against industry standards. - Participate in benchmarking exercises on service offerings (both internally and externally) against others to drive further transformational productivity. - Provide cost optimization analysis for current and future services. - Work with IT counterparts to provide input into services and capabilities presented in IT strategic roadmaps to ensure there is a tie back to customer segments, needs and requirements. - Work with solution architects, design &engineering teams and operational teams to determine optimal solutions. - Creates documentation, such as functional specifications, workflows, test plans and user guides for the system solutions. - Drive standardization of processes across businesses, where optimal or value is added. - Partner with business stakeholders & IT counterparts to understand and assess impact of changes on end users for new system implementations as well as modifications to existing systems to meet current and future client needs. - Ability to identify and review multiple solutions and lead the selection of the best solution to support the business process with the highest benefit. - Partner with Business Units & Geographies to ensure solutions meet global standards and are flexible to meet local customer segment needs. - Manage expectations of the customer (i.e. balance their needs with wants and educate as appropriate). - Develop solutions to problems of unusual complexity, which require some degree of ingenuity, creatively, and innovativeness. - Develop understanding of the business value drivers that underpin retail services activities, a customer service orientation combined with an aptitude for driving new initiatives through the business. *EDUCATION REQUIRED: * - Bachelor’s Degree *YEARS OF EXPERIENCE: * - 7+ years of IT with B.A or B.S. - 5+ years of IT with M.A. or M.S. *DESIRED/PREFERRED QUALIFICATIONS: * - Experience in a business analyst role - Experience in Use Case development - Experience in Value Stream Mapping - Experience in business process definition, requirements definition and technology solution research - Change Acceleration Planning (CAP) training - Strong planning, project management and problem solving skills - Certified Business Analyst certification - Methodology and process standardization experience - Experience in facilitating small to large groups through challenging discussions - General understanding of software and information technology solutions and ability to apply to client needs - Goal oriented, task driven decision-making with a strong sense of accountability - Excellent prioritization and team work skills - Strong interpersonal, oral, presentation, and written communication skills - Lean Sigma Green Belt - Ability to understand end-audience needs and requirements - Strong understanding of business processes and vocabulary - Analytical problem solving skills - Good analytical and problem solving skills in issue resolution and integration aspects like interfaces and cross module transactional data. - Detail oriented and organized with the ability to manage multiple priorities. -- Thanks & Regards *Harshit Mittal* Technical Recruiter 1700 Park St, Unit 212, and Naperville IL, 60563 Direct 408-709-1760 * 9653 *hars...@tresourceinc.com <hars...@tresourceinc.com>* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. 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