*Kindly respond back to b...@3ktechnologies.com <b...@3ktechnologies.com>*
*Title: **Help Desk Analyst II* *Location: **Portland, OR* *Contract: **6 months* *Minimum Qualifications for Key Person (Help Desk Support II):* 1. Six years of professional consultative, technical, or administrative experience providing expert advice and leadership in identifying, researching, and resolving technical problems. *Desired Attributes:* We are looking for candidates with a work history that demonstrates the following: • Proficiency in Microsoft Office products including Outlook, Word, Excel, PowerPoint, and Access. • Advanced knowledge of Internet browsers and network configurations. • Advanced knowledge of desktop operating systems, network topology, desktop security, imaging, and desktop hardware and software installation procedures. • Advanced knowledge of operating systems configurations and software installation standards. *Experience of Key Person* Contractor’s Key Person fulfilling the Help Desk Support II role must have the following experience or credentials: · PC Support/Help Desk/Service Desk/Customer Service Experience · Broad experience with Microsoft desktop operating systems (specifically Windows 7), applications, integration, Microsoft Office Suites, and experience with third party applications such as Adobe. · Experience with documenting work performed in various ticketing systems · Experience promoting Agency policy as it relates to acceptable use of Information Technology resources *SKILLS AND ATTRIBUTES* The successful Contractor’s Key Person(s) and any other staff delivering services under the Work Order Contract must demonstrate the following attributes and skills throughout the course of performance: · Communication: Strong communication skills, both verbal and written, are required. Contractor shall effectively communicate with agency stakeholders that have a variety of different skill sets and personalities, including technical, business, and management staff. · Risk management: Contractor shall be proactive in gathering information, identifying issues and recommending solutions so that issues are handled quickly. · Technical knowledge: Contractor must have sufficient technical knowledge to understand and help resolve technical issues. · Organization: Contractor shall organize and manage tasks. · Experience: Broad PC/support industry experience · Flexible and creative in achieving results and overcoming challenges · Customer Service focused. *Please respond with only your W2 consultant's Updated resume, location, rate and contact information ASAP..* *Thanks & Regards* *Bala Krishna* *1114 Cadillac Ct, Milpitas, CA 95035* www.3ktechnologies.com | *b...@3ktechnologies.com* <b...@3ktechnologies.com> *Gmail: bala3kt Yahoo: balakrishna.movva* Analytics | BI | Big Data | Cloud |Software Engg. t: +1 (408) 753-2000 | f: +1 (408) 884-2420 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
