Hi, This Is Martin Zeller from Agile Enterprise Solutions,
This is Reference for Following Position ***** Please reply *with Resume, Work Authorization , Rate & Contact Details* ASAP ***** *Title: Client Service Manager * *Duration: *6 months *Location: *Philadelphia, PA *Interview Type: *Phone + Skype *Primary Skills: Telecom ((MSO, CLEC, IXC, RBOC, etc.) experience, BPMN tool such as ARIS* *Job Description:* *Primary Responsibilities:* v Develop High-Level (Level 0) and Low-Level (Level 1 and 2) process flows for either Sales or Services Delivery/Order Management portion of the service fulfillment process for either a telecom data product or a telecom voice product v Develop Business Requirements/User Stories for new features, improving existing processes, or developing new processes v Participate in sprint grooming to drive refinement and alignment of requirements v Support the development of Usability and User Interface requirements and End User Content documentation v Drive alignment with stakeholders on the business process and requirements v Leverage existing templates and tools to create deliverable and maintain process flows in Visio v Conduct transition of knowledge & deliverables upon completion of scope of work and prior to roll off *Required Skills:* v At least 5 years of experience in a Telecom ((MSO, CLEC, IXC, RBOC, etc.) environment focused on the development and/or implementation of Sales, Service Delivery and Service Assurance processes v Experience with voice and data products a must v Knowledge of Enterprise OSS/BSS architectures v Proficiency with Visio, PowerPoint, Word and Microsoft Project v Excellent written and oral communication skills v Familiarity with Agile Software Development methodologies a plus v Knowledge of process standards and frameworks within the Telecommunication industry is a plus Thanks & Regards *Martin Zeller* Agile Enterprise Solutions, Inc Ph: 630-315-9544 martin_zel...@aesinc.us.com ||| www.aesinc.us.com Agile Enterprise Solutions Inc || "Ensuring Client's Success"|| Note: If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
