Hi,

Currently, I am recruiting candidates for one of my requirement as
mentioned below. If you have a matching profile, please send me the updated
resume along with contact details at the earliest.



*Job Title*

DevOps Service Manager

*Project Location*

MN-Minnesota/Eden Prairie

*Duration*

6 months /Contract to hire


* Skills Required and Job Description:*

*MOI-T+S*

*EAD GC , GC or USC*



The IT –DevOps Service Manager is accountable for providing application
Support & Operations services to internal and external customers through
service development, transition and support in the production environment.
This positon is responsible to assure that service level objectives, IT
metrics and operational outcomes are achieved and drive ongoing
improvements in service operations and application support performance. The
DevOps Service Manager works with a cross functional team of managers,
application developers, delivery teams, performance management, vendor
management and external service providers to achieve service requirements
and to execute, maintain, and improve the underlying services through the
use of automation of manual tasks, scripts, and agile best practices. This
is supported by techniques such as acceptance test driven development,
continuous integration and continuous delivery to provide Quality products
with seamless integration across Development, Quality Assurance,
Infrastructure, Operations and Release Management roles.

*Primary Responsibilities:*
Accountable to the applications availability, performance and participate
in high priority escalation calls (e.g. 24 x 7 x 365).
Ability to respond to system issues, drive and participate in high –
priority incident calls and emergency activities outside of standard office
hours as needed
Effectively manage multiple highly visible priorities at a time.
Collaborate with internal and external application, business partners to
gain understanding of their business needs and adapt departmental roadmap
plans and priorities to address operational challenges.
Leverage diversity and inclusion to drive employee engagement and foster
teamwork and collaboration.
Manage and ensure compliance with IT structures, processes and technologies
while maintaining knowledge of and leverage IT industry technologies and
trends.
Influence or provide input to cost and capacity forecasting and planning
activities.
Build on the support of existing Wellness and Prevention applications and
services.
Accountable for supporting application primary areas within the support
matrix: Integration of Services and audit/ gatekeeper application
deployments into production.
Coordinate, manage and be accountable for knowledge of all interfacing
applications, services, API’s, hardware and activities that support the
Wellness and Prevention portfolio.
Identify, develop, and promote proactive approaches to prevent issues from
occurring and recurring.
Effectively manage unknowns and successfully navigate a complex
organization landscape
Effectively communicate with IT and business stakeholders, including senior
management and executive levels
Drive and manage technical initiatives / projects as needed.
Identify process improvement opportunities to ensure system availability as
measured by key performance indicators and availability metrics and SLA’s
Solve problems relating to mission critical services and build automation
to prevent problem recurrence; with the goal of automating responses to all
non-exceptional service conditions.
Influence and create new designs, architectures, standards and methods for
large-scale high visibility distributed systems.
Engage in service capacity planning and demand forecasting, software
performance analysis and application system tuning.
Enhance and Influence standards for configuration, monitoring, reliability
and performance with constant focus on availability, latency, performance
and capacity.
Design and implement innovations that improve software velocity,
infrastructure resiliency, security and data availability
Solve live performance and stability issues that prevent recurrence

*Required Qualifications:*
Bachelor’s degree in Information Technology or a related field.
Experience with ITIL processes
DevOps experience
5+ years of IT experience on web-based products
5+ years of experience of application development (or support) in a large
enterprise environment on multiple platforms.
2 + years of leading distributed teams
2+ years of experience in one or more programming and scripting languages
2+ years of experience in use of open source software for development
2+ years of experience working on large scale, multiple team projects
2+ years of experience with Agile methodologies and Test Driven Development
2+ years of continuous integration experience (for example tools like
Jenkins, Anthill Pro).
2+ years of experience in at least 1 high level programming language such
as C++, Python or Java
2+ years of experience with at least 1 scripting language such as Perl,
Python or PowerShell.
1+ years of experience with programmatic interaction with a relational
database, preferably recent versions of Oracle or SQL Server.
Ability and willingness to hold on - call responsibilities to respond to
system issues 24x7x365
Strong background in managing both software and systems leveraged by a very
large scale IT department
Ability to write code to use automation to make your job more efficient.
Experience with configuration management.
Understanding of load Balancing, firewalls, switching, routing protocols,
DNS, caching algorithms
Knowledge of distributed systems, like data consistency and availability
tradeoffs when designing systems.

*Preferred Qualifications:*
Healthcare experience
Chef++
uBuild/uDeploy experience
Amazon Web Services
Git (contributions on Github++)
Scripted environments experience
Configuration as code experience
Infrastructure experience
Operations experience (e.g. 24 x 7 x 365)
Service Oriented Architecture (SOA) experience
Acceptance Test Driven Development (ATDD) experience
Database change automation experience
Real-time automated metrics and reporting experience
Open Shift Enterprise v3
Windows / Unix / Linux Servers
Apache Web Servers
HTML / XML
SOAP UI
Webservices (RESTful)
JAVA
Iaas / Paas / SaaS
Change Management
Business Process Management


*Regards,* *Sunil* *Recruiter*



*RG Talent Inc*


*39120 Argonaut way* *Suite # 157, Fremont CA 94538*

Phone : 510-443-0757 x 121

Email : *su...@rgtalent.com <su...@rgtalent.com>*

URL : www.rgtalent.com



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