C2C :: Kronos Technical Specialist 4/TS4 - Columbus, Ohio

Thu, 13 Oct 2016 09:39:29 -0700 

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<p>Dear Partners/Job Seekers<br> <br> We have a <b>Corp to Corp</b> opening for 
<b>Kronos Technical Specialist 4/TS4 in Columbus, Ohio</b>, if you have 
matching candidates please submit their profiles <strong><a 
href="http://www.job4tech.com/jobs/563452-kronos-technical-specialist-4-ts4-at-american-information-technology-corporation?utm_source=JA19-Up&amp;utm_medium=Groups-email&amp;utm_campaign=Job-Alerts";>
 here</a></strong>. </p> <p>Candidates matching the requirements will be 
contacted. </p> <p><br></p>
<p><strong>Job Title: Kronos Technical Specialist 4/TS4</strong></p> 
<p><strong>Location: Columbus, OH</strong></p> <p><strong> </strong></p> 
<p><strong>Relevant Experience</strong><br></p>
<p><strong></strong></p> <p><strong>Mandatory: </strong><strong></strong></p> 
<p>5+ years of Kronos experience including Workforce Central (WFC) time 
management software implementation and/or application support experience. </p> 
<p>Experience with large workforce use of Kronos (i.e. over 10,000 
employees)</p> <p>Experience supporting Kronos for union/bargaining unit 
workforce</p> <p><strong>Preferred: </strong><strong></strong></p> <p>WFC 
Configuration and alignment with Organization Pay Rules</p> <p>WFC Mobile 
Application Support</p> <p>Time Clock Management/Management of Time Cards</p> 
<p>Intouch </p> <p>Series 4000 </p> <p>Other time capture devices</p> 
<p>Integration to PeopleSoft Application</p> <p>BizTalk</p> <p>Workforce 
Integration Manager</p> <p>WFC Architecture and Technology support including 
SQL Server database support</p> <p>Public Sector experience</p> <p>Application 
management/outsourcing experience</p> <p>Kronos application patch, bundle, or 
image experience (WFC 7.0 or higher)</p> <p>Excellent verbal and written 
communication skills</p> <p>Ability to interface and resolve issues across all 
levels of an organization</p> <p>Writing WFC reports</p> <p><strong> 
</strong></p> <p><strong>Preferred Education</strong><strong></strong></p> <p>4 
year college degree </p> <p>Project Management Professional (PMP) 
certification</p> <p>Kronos WFC training courses (please list)</p> 
<p><strong>Role Description</strong><strong></strong></p> <p>Work in 
collaboration with the OAKS Managed Services Providers (MSP), key internal IT 
and Security organizations, and other critical stakeholders to maintain the 
Kronos Workforce Central application</p> <p>Responsible for identifying and 
troubleshooting production issues and problems in the Kronos Workforce Central 
application</p> <p>Consult on application aspects of break/fix approaches and 
planned enhancements</p> <p>Bring research and recommendations to the OAKS team 
to continually improve the current Kronos Workforce Central application</p> 
<p>Work to understand customer issues and communicate these issues to various 
stakeholders</p> <p>Maintain the Kronos Workforce Central Operation 
Processes</p> <p>Proactively identify and implement service improvements in 
operational delivery processes</p> <p>Analyze and Diagnose incidents and events 
related to the Kronos Workforce Central application in the Production 
Environment</p> <p>Conduct cause analysis for incidents and events affecting 
Kronos Workforce Central documentation</p> <p>Document results of analysis in 
Event / Incident Management database</p> <p>Help drive Kronos Workforce Central 
performance improvements</p> <p>Assist in validating Kronos Workforce Central 
contract performance</p> <p>Customize Kronos software to meet the State’s 
needs</p> <p>Program SQL based queries and views to develop interfaces and 
customized reports</p> <p>Provide program specific training and follow-up 
support for new agencies </p> <p>Develop documentation for the configuration of 
the software based on discovery and union contracts</p> <p>Lead discovery 
workshops with agencies to determine goals objectives, and procedures to ensure 
successful implementation of time management software..</p> <br><br>   <a 
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