Re: [Clamav-users] Keep getting this error: SubmitDetectionStats: Incorrect answer from server

2010-03-12 Thread Luca Gibelli
Hello James, can you ping stats.clamav.net ? Are you using third party dbs? Yes to both questions. it's possible that the stats server is rejecting virusnames that don't follow our guidelines. We have no control over the virusnames of third party dbs. Could you do the following: - try to

Re: [Clamav-users] Keep getting this error: SubmitDetectionStats: Incorrect answer from server

2010-03-12 Thread James Brown
On 12/03/2010, at 11:40 PM, Luca Gibelli wrote: Hello James, can you ping stats.clamav.net ? Are you using third party dbs? Yes to both questions. it's possible that the stats server is rejecting virusnames that don't follow our guidelines. We have no control over the virusnames of

Re: [Clamav-users] Keep getting this error: SubmitDetectionStats: Incorrect answer from server

2010-03-11 Thread Luca Gibelli
Hello James, Looking at my Freshclam logs, since 8 Oct 09 I've been getting this error: ERROR: SubmitDetectionStats: Incorrect answer from server Could it be firewall issue on my part? Or something else? I'm on latest stable version. can you ping stats.clamav.net ? Are you using third party

Re: [Clamav-users] Keep getting this error: SubmitDetectionStats: Incorrect answer from server

2010-03-11 Thread James Brown
On 12/03/2010, at 3:10 AM, Luca Gibelli wrote: Hello James, Looking at my Freshclam logs, since 8 Oct 09 I've been getting this error: ERROR: SubmitDetectionStats: Incorrect answer from server Could it be firewall issue on my part? Or something else? I'm on latest stable version. can