To trigger a sysdiagnose:
- reproduce the problem
- Hold down Shift-Control-Option-Command-‘.’ (period) for a few seconds
- After a couple minutes a Finder window will appear with a
“sysdiagnose….tar.gz" archive pre-selected. You want that archive.
- Once you have the archive, uncompress it and
Thanks a lot for the hint!
Is there an easy way to extract those logs?
You know, I have to give the user simple instructions ...
Best regards, Gabriel
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AppKit is pretty good at logging failures like this. I would look for messages
in the system.logs (or better yet from a sysdiagnose archive) from your process
as well as com.apple.appkit.xpc.openAndSavePanelService (the process that
actually shows the open/save panel). See if there are any
Yes, I am suspecting a bug in macOS , too, since exactly the same code works
fine under 10.15.2+
Problem is, though, that the user says he cannot upgrade his macOS 10.15.0 to
something higher.
(don't know why)
Best regards, Gabriel
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