Re: [CODE4LIB] Zoom issues

2022-11-17 Thread charles meyer
Hi Erich, MS Teams wasn't an option as the court was only using Zoom in this appearance. You could see this library patron's name on the "gallery list" and individual frames but not their live video. We do nothing in the library to block the video camera built into the laptop. Maybe next time

Re: [CODE4LIB] Zoom issues

2022-11-16 Thread Hammer, Erich F
Teams has gotten a lot better over the last three years, but in my experience, Zoom "just works" and Teams is spotty. Most of the time, if a camera is malfunctioning, it will not be recognized and the user will be without any "slot" in the array of video feeds just as if they disabled the

Re: [CODE4LIB] Zoom issues

2022-11-15 Thread Fitchett, Deborah
Ultimately Zoom is providing a service for free to even more millions of people in the world than before the pandemic so it's not surprising that they can't also provide free tech support to everyone. Especially because any given issue could relate to any or all of: * network problems (weak