Re: [CODE4LIB] circulation statistics

2015-01-15 Thread Eric Lease Morgan
The replies received have all been very helpful. Thank you! —Eric M.

Re: [CODE4LIB] Structured help platform recommendations?

2015-01-15 Thread Brent Hanner
What you are talking about isn’t a Drupal module, its just something that can be readily built in Drupal. the structured documentation is a content type. create and edit are thing you do to content types. interlinking is a content type referencing whose name escapes me at the moment.

Re: [CODE4LIB] Structured help platform recommendations?

2015-01-15 Thread Rosemary Le Faive
I've just heard about Desk.com http://www.desk.com/product (by SalesForce) and based on my limited knowledge of it (mostly the 90-second video), it sounds like something you may want to investigate. It's made for addressing customer service tickets. I'm not sure if it supports a knowledge base,

[CODE4LIB] DSpace Issue

2015-01-15 Thread Maura Carbone
(Apologies for Crossposting) Thought I'd try here and the DSpace-tech listserv since this is frustrating the heck out of me. I'm testing an upgrade from 3.2 to 4.2 of our DSpace install. However, upon upgrading to 4.2, almost all my items get marked as private in the WebUI (note that they are

[CODE4LIB] Job: Analyst Programmer at Oregon State University

2015-01-15 Thread jobs
Analyst Programmer Oregon State University Corvallis **Position Summary** This recruitment will be used to fill two full-time Analyst Programmer positions, competency level 2, for the OSU Libraries and Press at Oregon State University (OSU). The analyst programmer advances the Libraries'

[CODE4LIB] Identifying misshelved items

2015-01-15 Thread Cab Vinton
We're doing inventory here and would love to combine this with finding items out of call number order. (The inventory process simply updates the datelastseen field.) Koha's inventory tool generates an XLS file in the following format (barcodes, too, actually): Title Author Call number The

Re: [CODE4LIB] Structured help platform recommendations?

2015-01-15 Thread Fitchett, Deborah
LibraryH3lp has another hosted QA system that comes free with their virtual reference system (or vice versa, I suppose). They use it for their own knowledge base at http://ask.libraryh3lp.com/ Deborah -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On

Re: [CODE4LIB] IP Authentication for Online Access to the New York Times

2015-01-15 Thread Louis St-Amour
Can’t speak to the NYT stuff, but as for DIY proxying (as an alternative to EZproxy), a starting point might be:  https://www.mail-archive.com/code4lib@listserv.nd.edu/msg21988.html Besides price, here are some of the reasons why you might want to: 

Re: [CODE4LIB] Identifying misshelved items

2015-01-15 Thread Harper, Cynthia
So we have to humanly check the skinny books with labels on the covers? Cindy -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Becky Yoose Sent: Thursday, January 15, 2015 3:14 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Identifying

Re: [CODE4LIB] IP Authentication for Online Access to the New York Times

2015-01-15 Thread Ken Irwin
Brett, This isn't quite an answer, but perhaps a perspective/option. Our library hasn't been able to get NYT to do straight-up IP authentication and for years they have been a challenge for us. Recently, they rolled out an educational institutional access option. Through that option, our

Re: [CODE4LIB] Identifying misshelved items

2015-01-15 Thread Ronald Houk
Just realized I had a typo. Should look something like. diff -Nau (sort -k[[whatever field you want to sort by]] original.csv) original.csv On Jan 15, 2015 2:29 PM, Ronald Houk rh...@ottumwapubliclibrary.org wrote: This sounds like a perfect job for a unix/linux system. I'd export this xls

Re: [CODE4LIB] Structured help platform recommendations?

2015-01-15 Thread Elizabeth Leonard
I use LibAnswers 2.0 for that- create a separate, private queue. -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Jason Stirnaman Sent: Wednesday, January 14, 2015 10:42 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Structured help