[CODE4LIB] Fwd: [CODE4LIB] Online site feedback or usability surveys?

2014-06-03 Thread Carol Bean
> I thought Infomaki was a pretty cool idea. Infomaki: An Open Source, > Lightweight Usability Testing Tool > On Jun 2, 2014, at 7:05 PM, Josh Wilson wrote: > >> Has anyone implemented an online feedback or usability form that you'd >> consider successful? "Successful" as in, generated at least

Re: [CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Blakiston, Rebecca L - (blakisto)
ca Blakiston User Experience Librarian University of Arizona Libraries blaki...@email.arizona.edu (520) 307-2834 -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Charlie Morris Sent: Monday, June 02, 2014 11:39 AM To: CODE4LIB@LISTSERV.ND.EDU Subjec

Re: [CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Simon Spero
Log analysis can sometimes tell you more than a survey; however it requires clickstream analysis, and limited cognitive modeling. User studies with eye tracking can be very revealing ( especially if you trust a model like EZ-reader to proxy for cognitive load ). EEG can also give very useful resu

Re: [CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Charlie Morris
Hey Josh, We are currently employing one of these at the moment to gather feedback on our new responsive look. In my opinion it is unobtrusive (we haven't heard any complaints about it being obtrusive either) and we are getting some minimally useful responses (that's a low bar though!). We made

Re: [CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Riley Childs
excuse mistakes -Original Message- From: "Ron Gilmour" Sent: ‎6/‎2/‎2014 1:15 PM To: "CODE4LIB@LISTSERV.ND.EDU" Subject: Re: [CODE4LIB] Online site feedback or usability surveys? At Ithaca College, we did a quick user survey that employed a pop-up. It was up for a co

Re: [CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Ron Gilmour
At Ithaca College, we did a quick user survey that employed a pop-up. It was up for a couple days and then I took it down because we got an email complaining that it was annoying. By that time, we already had about 150 responses, so we actually got some decent data, but I don't plan on using a pop-

[CODE4LIB] Online site feedback or usability surveys?

2014-06-02 Thread Josh Wilson
Has anyone implemented an online feedback or usability form that you'd consider successful? "Successful" as in, generated at least some minimally useful responses while remaining unobtrusive to users? I'm being asked about getting such a thing going on our library and digital collections sites. Bu