[CODE4LIB] Usability evaluation of library online catalogues

2008-02-04 Thread David Fiander
A New Zealand based study published by the ACM

White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of
library online catalogues. In Proceedings of the 7th Australasian User
interface Conference - Volume 50 (Hobart, Australia, January 16 - 19,
2006). W. Piekarski, Ed. ACM International Conference Proceeding
Series, vol. 169. Australian Computer Society, Darlinghurst,
Australia, 69-72.

Money quote from abstract:

The evaluation found severe usability problems with online
catalogues--we found so many problems we were forced to use a card
sorting technique to understand and classify the problems.


Re: [CODE4LIB] Usability evaluation of library online catalogues

2008-02-04 Thread Markus Fischer
 White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of
 library online catalogues. In Proceedings of the 7th Australasian User
 interface Conference - Volume 50 (Hobart, Australia, January 16 - 19,
 2006). W. Piekarski, Ed. ACM International Conference Proceeding
 Series, vol. 169. Australian Computer Society, Darlinghurst,
 Australia, 69-72.

 Money quote from abstract:

 The evaluation found severe usability problems with online
 catalogues--we found so many problems we were forced to use a card
 sorting technique to understand and classify the problems.

If you want to read the article in fulltext:

http://libra.msra.cn/paperdetail.aspx?id=2361959

cheers!
Markus Fischer


Re: [CODE4LIB] Usability evaluation of library online catalogues

2008-02-04 Thread Genny Engel
Hmm.  From the problems they identify, their proposed solution of adding
Ajax controls to a moded search, in my opinion, utterly misses the
point.  Moded searches (and moded interfaces generally) have long been
known to create usability problems.  Rather than providing a search that
works differently depending on the previously selected settings, it's
better to let the user choose their options on the fly, so they don't
have to remember to toggle off an old setting.

Many of the problems identified are things that are pretty easy to fix,
but every fix comes at a price.  On our catalog we set the advanced
search not to include the heading browse, so the problem identified in
this article with people trying to apply bibliographic-level limits to
heading-level indexes just doesn't occur.  The downside is, most people
don't find the heading browse (Begins with ...) option when they do,
in fact, want an exact title.

It'll be interesting to see the findings when the researchers test
their proposed interface.



Genny Engel
Internet Librarian
Sonoma County Library
[EMAIL PROTECTED]
707 545-0831 x581
www.sonomalibrary.org



 [EMAIL PROTECTED] 02/04/08 11:05AM 
A New Zealand based study published by the ACM

White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of
library online catalogues. In Proceedings of the 7th Australasian User
interface Conference - Volume 50 (Hobart, Australia, January 16 - 19,
2006). W. Piekarski, Ed. ACM International Conference Proceeding
Series, vol. 169. Australian Computer Society, Darlinghurst,
Australia, 69-72.

Money quote from abstract:

The evaluation found severe usability problems with online
catalogues--we found so many problems we were forced to use a card
sorting technique to understand and classify the problems.


Re: [CODE4LIB] Usability evaluation of library online catalogues

2008-02-04 Thread David Fiander
Markus,

Thanks. It's also available in the ACM digital library, which is where
I found it.

- David

On Feb 4, 2008 2:24 PM, Markus Fischer [EMAIL PROTECTED] wrote:

  White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of
  library online catalogues. In Proceedings of the 7th Australasian User
  interface Conference - Volume 50 (Hobart, Australia, January 16 - 19,
  2006). W. Piekarski, Ed. ACM International Conference Proceeding
  Series, vol. 169. Australian Computer Society, Darlinghurst,
  Australia, 69-72.
 
  Money quote from abstract:
 
  The evaluation found severe usability problems with online
  catalogues--we found so many problems we were forced to use a card
  sorting technique to understand and classify the problems.

 If you want to read the article in fulltext:

 http://libra.msra.cn/paperdetail.aspx?id=2361959

 cheers!
 Markus Fischer



[CODE4LIB] Job Announcement: Digital Library Services Department Head

2008-02-04 Thread Douglas Goans
Digital Library Services Department Head - Georgia State University
Library
Job Announcement: http://www.library.gsu.edu/jobs/

Georgia State University Library seeks an enthusiastic, collegial,
service-oriented and dynamic head of Digital Library Services who will
provide leadership and management for information technologies, digital
initiatives, and web services. The Digital Library Services Department
Head, reporting to the Associate University Librarian for Learning and
Technology Initiatives, leads a department consisting of two library
faculty and three staff members and serves on the library administrative
team that provides overall direction for the library in fulfilling the
research, teaching, and service mission of the University.

The department works collaboratively with campus computing to install
and maintain networking, network security, and computer workstations in
the library including the new learning commons. The department fulfills
a support role by building and implementing various web applications and
tools library-wide. Additionally, the department is active in the
development of the campus portal and maintains a presence on the campus
I.T. committees and consortial (GALILEO) committees for I.T. and web
services.

The department head sets direction for the Library*s information
technology environment and services through strategic planning, resource
allocation and management, assessment, and policy development.
Encourages creativity in digital and information technology initiatives
that respond to and anticipate user needs and ensures that the
library*s technology programs, services, and infrastructure are
responsive to the academic needs of the Georgia State community.

Responsibilities
Oversees the Libraries* technology infrastructure, I.T. support, web
services, and other information access and production technologies.
Provides leadership in the development of the library*s digital
infrastructure, and digital and information technology initiatives.
Works with Library faculty and staff to research and develop new and
innovative technologies and services. Identifies and reports on success
measures for library systems and web services. Manages effective
implementation of change. Maintains current awareness of digital library
technologies, developments, and effective practices. Supervises a
department currently consisting of two librarians and three staff.
Serves as liaison to the University*s Information Systems and
Technology organization, and identifies opportunities to maintain,
improve, and strengthen collaborations with campus computing and
consortial projects. Represents the library through participation in
local, regional, and national cooperative, outreach, and professional
activities; serves on University Committees and University System of
Georgia initiatives.

Requirements
ALA-accredited master*s degree. Minimum of three years of
increasingly responsible experience in management of information
technology in an academic library or university setting. Supervisory
experience. Knowledge of information technology trends and applications.
Familiarity with best practices, standards, and trends in the
application of technology in libraries. Demonstrated commitment
to user-centered service and knowledge of usability studies and
assessment methods. Strong written and verbal communication skills.
PREFERRED: Degree in computer science or other relevant field. Systems
analysis and design experience, including experience implementing
digital library initiatives. Successful project management experience.
Applied knowledge of network architectures and systems administration
for large complex systems, software applications, web development, and
content management systems.

Library and University Environment
The University Library houses over 1,440,000 volumes, subscribes to
more than 7,600 serials, and is a Federal Document Depository with more
than 770,000 government documents. Its growing Media Center has holdings
of approximately 21,000 audio, video, and multimedia materials. The
carefully selected collections are designed to serve varied research and
instructional needs at the undergraduate and graduate levels of the
university community. Library services are supported by the Endeavor
Voyager integrated library system. The University System of Georgia has
a statewide system known as GALILEO, providing equal access to
electronic resources and other materials for libraries throughout the
state. The University Library is a member of the Association of
Southeastern Research Libraries; the Southeastern Library Network
(SOLINET), and the Atlanta Regional Consortium for Higher Education,
consisting of fourteen academic and research libraries serving nineteen
institutions in the greater Atlanta metropolitan area.

Georgia State University (GSU) is a dynamic urban institution located
in downtown Atlanta with an enrollment of approximately 27,000 students.
The close relationship that exists 

Re: [CODE4LIB] Usability evaluation of library online catalogues

2008-02-04 Thread Gabriel Sean Farrell
On Mon, Feb 04, 2008 at 02:36:55PM -0500, David Fiander wrote:
 Markus,

 Thanks. It's also available in the ACM digital library, which is where
 I found it.

Speaking of usability, why is it I can search for the exact title
(usability evaluation of library online catalogues) at the ACM digital
library and the article is the 15th hit in the results?

Gabriel