[CODE4LIB] Koha Educator Job Opening - ByWater Solutions

2015-08-03 Thread Nicole Engard
Hello all,

ByWater Solutions is looking for a new Koha Educator.  Full job ad here:
http://bywatersolutions.com/2015/08/03/koha-educator-job/

Thanks a bunch!
Nicole C. Engard
VP of Community Outreach
ByWater Solutions


[CODE4LIB] Interested in attending KohaCon13?

2012-07-10 Thread Nicole Engard
Hi all,

Each year the location for KohaCon is picked by Koha community
members. For those of you interested in joining us for KohaCon 2013,
the voting on venue is now open!

To review the full proposals please read here:
http://wiki.koha-community.org/wiki/Kohacon2013 and then visit:
http://survey.web2learning.net/limesurvey/index.php?sid=91534lang=en
and submit your votes.

Voting Rules: If you vote for someplace as #1 it gets 5 points, #2 it
gets 4 points, and so on. In the end we tally the points to see where
the conference takes place. That way if everyone picks one place as #1
but more people pick it as second and third it still might win. So
basically if you won’t go somewhere no matter what then don’t vote for
that location and it will get no points from you.

The only limit to voting is one vote per person, so share this with
your friends and colleagues who are interested in attending because
each person gets a vote!

Voting will be closed on July 17th, so make sure you get your vote in soon.

Thanks a bunch,
Nicole C. Engard


[CODE4LIB] Survey for Systems Librarians

2010-10-19 Thread Nicole Engard
Hi all,

I am working on writing the second edition of The Accidental Systems
Librarian and am in need of some updated feedback.  If you could take
a few minutes to fill out this survey:
http://survey.web2learning.net/limesurvey/index.php?sid=19567lang=en
and share it far and wide that would be a great help!  You can also
keep up with my progress on the new official book site:
http://tasl.web2learning.net

Thanks
Nicole C. Engard


Re: [CODE4LIB] good and best open source software

2009-12-29 Thread Nicole Engard
Thomas,

That's why I added in 'user' to the community.  If there is an active
communication medium with one or two developers communicating with the
user community than there is health there. So I always say to look at
the developer  user community to make sure it's active as one of the
gauges of the health of an open source product.

Nicole

On Tue, Dec 29, 2009 at 8:40 AM, Thomas Krichel kric...@openlib.org wrote:
  Brett Bonfield writes

 I think Jonathan and Nicole nailed it with community health,

  I beg to differ.

  If you requiree a healthy community to start working with a piece of
  software, how do you want a grassroots project to start? Obviously a
  small project will start with one or two developers, and it won't
  grow, until a few people work with it despite the fact that it's a
  small thing to start with.

  Requiring an upfront healthy community is particurly problematic is
  a small community such as digital library work.

  On the other kind, there is widely adopted software that I got
  cajoled into maintaining, that consider bad. Apache is one of
  them. I run maybe 50 virtual servers an a bunch of boxes, I am still
  puzzled how it works and it's trial and error with each software
  upgrade, where goes that NameVirtualServer thing into, the constant
  croaks server foo has no virtualserver. I'm not a dunce, but
  Apache makes me feel I am one. When I look at these config files
  that are half-baked XML, I wonder what weed the guy smoked who
  invented this.

  If I could do it allover again, I would do it in lighttpd. Oh well
  it was not there in 1995 where I started running web servers.

  Other problematic case: Mailman. I run about 130 mailing lists, over
  80 have a non-standard config, I am running every few months into
  problems with onne of them, despite the fact that I wrote a script
  to configure all the non-standard lists the same way.


  Cheers,

  Thomas Krichel                    http://openlib.org/home/krichel
                                http://authorclaim.org/profile/pkr1
                                               skype: thomaskrichel



Re: [CODE4LIB] good and best open source software

2009-12-29 Thread Nicole Engard
I feel like I'm being misunderstood. I'm not saying if a lot of people use
it it. must be good.  I'm saying if there is 1 developer listening to his 1+
users in an open community forum (actual forum, mailing list, chat room,
etc) then the product is healthier than the open source product with no
community involvement.  It still may be crappy software, but I'd be more
likely to check it out over the product with no participation.

Nicole

On Dec 29, 2009 3:38 PM, Thomas Krichel kric...@openlib.org wrote:

 Nicole Engard writes

 That's why I added in 'user' to the community.
 No matter how many people use Apache based web sites, it
 does not make it Apache software better.

 Telling people to use what others are using is just simple
 propaganda to stifle competition.

Cheers, Thomas Krichel http://openlib.org/home/krichel ...


Re: [CODE4LIB] good and best open source software

2009-12-28 Thread Nicole Engard
I'm with Jonathan on the community health, one of the things I stress
when teaching my open source classes is that the developer and user
community is essential to the success and life of the product.

Nicole C. Engard

On Mon, Dec 28, 2009 at 12:51 PM, Jonathan Rochkind rochk...@jhu.edu wrote:
 Quality of code in general:   How well-designed is the code architecture,
 for maintenance and debugging?   [This not only matters if you plan to do
 in-house development with it, but matters for predicting how likely the
 product is to stay 'alive' and continue to evolve with the times, instead of
 you just being stuck with exactly the version you first installed forever.]

 Developer Community: Is there a developer community around this software,
 with multiple people from multiple institutions contributing? Or is it just
 one founder maintaining it?  [One founder maintaining it _can_ work fine, as
 long as that founder keeps maintaining it. MarcEdit is a great example.  But
 the more of a community there is, again, the higher the reliability that the
 software will continue to evolve in the future, even if the founder bows out
 for some reason. ]

 A related topic:  Do individual institutions do extensive local
 customization to core code, which does not end up merged back into the
 'main' distribution?  Again, this effects long-term sustainability of the
 software.
 I wrote a bit on judging one aspect of open source in a Library Journal
 article here: http://www.libraryjournal.com/article/CA6611591.html
 I also compiled some opinions from me, Bill Dueber, and others, in what
 'good code' looks like in open source here:
 http://wiki.code4lib.org/index.php/Category:Patterns

 I could also pick nits with some of your criteria, but, hey, if they're
 important to someone they're important to someone. Some of htem are less
 important to me (For instance: Is it deployed on LAMP I'd generalize to
 what are it's requirements and level of difficulty for deployment?  We are
 quite capable of deploying non-PHP solutions, but that doesn't mean that all
 non-PHP solutions are equal for ease of deployment either!.  )

 Eric Lease Morgan wrote:

 What qualities and characteristics make for a good piece of open source
 software? And once that question is answered, then what pieces of
 library-related open source software can be considered best?

 I do not believe there is any single, most important characteristic of
 open source software that qualifies it to be denoted as best. Instead, a
 number of characteristics need to be considered. For example, a program
 might do one thing and do it well, but if it is bear to install then that
 counts against it. Similarly, some software might work wonders but it is
 built on a proprietary infrastructure such as a closed source compiler. Can
 that software really be considered open?

 For my own education and cogitation, I have begun to list questions to
 help me address what I think is the best library-related open source
 software. [1] Your comments would be greatly appreciated. I have listed the
 questions here in (more or less) personal priority order:

  * Does the software work as advertised?
  * To what degree is the software supported?
  * Is the documentation thorough?
  * What are the licence terms?  * To what degree is the software easy to
 install?
  * To what degree is the software implemented
    using the standard LAMP stack?
  * Is the distribution in question an
    application/system or a library/module?
  * To what degree does the software satisfy some
    sort of real library need?
  What sorts of things have I left out? Is there anything here that can be
 measurable or is everything left to subjective judgement? Just as
 importantly, can we as a community answer these questions in light of
 distributions to come up with the best of class?

 'More questions than answers.

 [1] There are elaborations on the questions in a blog posting. See:
 http://tinyurl.com/ybk2bef





Re: [CODE4LIB] Need VirtualBox Help

2009-12-03 Thread Nicole Engard
FYI - Erin Germ helped me off list - I didn't have VB Guest Additions
installed - so I was missing a critical step there :)

Nicole

On Tue, Dec 1, 2009 at 8:43 PM, Nicole Engard neng...@gmail.com wrote:
 Matt,

 Thanks for this - I tried this and read through this part of the
 manual, but it keeps saying the drive isn't found.  I have added the
 drive as shared using the VB interface and it's listed there, but not
 sure what else I'm supposed to do - this probably shouldn't be this
 hard ...

 On Tue, Dec 1, 2009 at 8:12 PM, Matt Jones jo...@nceas.ucsb.edu wrote:
 In windows on your VM you need to mount your mac shared folder as a network
 drive.  You can do this using the 'Tools | Map Network Drive...' menu
 command in windows. Choose a drive letter (e.g., X:), then for the 'Folder'
 name, use the Virtual box share syntax, which is '\\vboxsvr\sharename',
 where 'sharename' is the name of the share that you set up in the Virtual
 Box configuration window.  Once done, you should see your mac folder under
 the drive letter you chose.  The virtual box manual explains this more
 fully.

 Matt

 On Tue, Dec 1, 2009 at 3:57 PM, Nicole Engard neng...@gmail.com wrote:

 I have virtualbox installed on my mac.  I have several virtual
 machines, the one that's causing problems is my windows xp machine.  I
 want to transfer files from my mac to my windows machine.  I tried
 sharing a folder but can't find it in windows - I tried putting a CD
 in but windows can't read it - I installed Filezilla FTP Server - but
 now I'm suck with how to set that up so that I can FTP from my Mac to
 the Windows Virtual Machine.

 Any tips from the experts?

 Thanks in advance,
 Nicole





[CODE4LIB] Open Source Software in Libraries

2009-07-06 Thread Nicole Engard
I am working on some very very broad research on open source use in
libraries for a book I'm working on.  The focus of the book will be on
software you can use that is open source.  If you have a chance to
answer this brief survey to help me out that would be greatly
appreciated:

http://opensource.web2learning.net/limesurvey/index.php?sid=63946lang=en

Thanks a bunch!!!  (and feel free to share with others)


---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
n...@liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


Re: [CODE4LIB] Notes from the OSS Evaluation Breakout Session, C4L 2009 c4l09

2009-03-12 Thread Nicole Engard
Karen,

Are you going to post this on the web somewhere? I'd love to link to
it in a blog post - if not I'll just copy and paste :)

---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
n...@liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/



On Fri, Mar 6, 2009 at 12:44 PM, Karen Schneider kgschnei...@gmail.com wrote:
 Code4Lib 2009 -- February 25, 2009

 Draft notes: Breakout Session: Evaluating Open Source

 Input welcome from attendees and anyone else.

 

 This breakout session started from an informal discussion at a C4L
 wine and cheese. The group brainstormed questions about questions to
 ask for evaluating open source.

 These questions are not absolutes and some of them (perhaps many of
 them) will elude clearly objective answers. Also, again and again, the
 group pointed out that the presence of a question did not translate to
 a requirement or a judgment — these are assessment questions, many of
 which will not be relevant to every project and will only translate to
 meaningful criteria on a selective basis. Additionally, while many of
 these same questions could be applied to any software, the consensus
 appeared to be that it was helpful to ask these questions specifically
 in the context of OSS.

 1. “Openness” of open source

 a.  Describe the license(s) used

 b. Is the code freely and publicly available? Is it easy to find?



 2. Growth and growth management

 a.  How widely is the code used?

     i. How many
 organizations are known to use it operationally

   ii. How many
 times has it been downloaded

     iii. Is usage
 information tracked and reported?

 b. How long has it been in use?

 c.  How many developers are actively involved in the project?

 d. What is the commit activity?

     i. How are
 commits reported?

   ii. Can commits
 be tracked in real-time? How?

 e.  Describe the enhancement process.

     i. Are
 enhancement decisions publicly available? Who decides?

 f.   Describe bug-tracking: what tools, how bugs are evaluated and
 prioritized

     i. Is the
 bug-tracking system publicly available?

 g.  Describe QA/testing processes.

 h.  How is the software updated?

 i.   Is there a migration path to the next version?

 j.   Describe the development planning model. Is there upgrade
 planning? A commitment to a migration path?

 k.  What tools are provided for migrations and upgrades?

 l.   Has the project forked, and if so, describe



 3. Community engagement…

 a.  Are there user groups? How large are they? How often do they
 meet (f2f, virtually, etc.)?

 b. Discussion groups, chat channels, etc.—presence, traffic, availability

 c.  Activity of support forum, length of support

 d. Other characteristics of the software community: size, diversity



 4. Governance

 a.  Describe the governance model (nonprofit, foundation, etc.)

 b. Is the governance transparent? Describe.



 5. Code and standards

 a.  Describe the architecture—languages, structure, etc.

 b. Is the project using version control?

 c.  How available is the version control system?

 d. Is there a commercial support option?

 e.  Interoperability—describe.

 f.   Error logging and reporting—describe

 g.  Scalability?

 h.  Security? Encryption?

     i. Does it
 provide security auditing tools?

 i.   How are permissions set and what are the default permissions?

 j.   What platforms does it run on, and how easy is it to
 implement on each platform?

 k.  For dependencies, does it rely on current versions of those programs?

 l.   Does the code hew to de facto or de jure standards? Which ones?

 m.    Are key developers active in related standards work?

 n.  Does the code include proprietary-source codex, flash players,
 etc.—and how is that handled?



 6. Documentation

 a.  Is it complete?

 b. Current?

 c.  Open?

 d. Written to standards (e.g. Docbook or DITA)?



 7. Innovation and quality

 a.  Is it cool at what it does? Is it useful? What’s its karma?
 Does it work well? Does it solve a problem? that needs to be solved?

 b. Is it easy to use?

 c.  Is it focused on end users (including librarians, if they are
 the software’s end users)?

 d. Ease of installation? Consistent results?

 e.  Accessibility?

 f.   Internationalization?

 g.  Business intelligence functions?

 h.  

[CODE4LIB] KohaCon 2009

2009-02-26 Thread Nicole Engard
 Hello all,

Just a reminder that registration for KohaCon 2009 is up
(http://spreadsheets.google.com/viewform?key=pMSkZuQLLHD_R8MFCGWz4OQ)
and additional information is available on our wiki
(http://wiki.koha.org/doku.php?id=kohacon2009) and the official Koha
(http://koha.org/about-koha/news/nr1233775168.html) site.

If you have ideas for talks or people to talk, feel free to submit
proposals here 
(https://spreadsheets.google.com/viewform?formkey=cFJWZm83SlZudDQ3MWR3RU5zdDBIYkE6MA)
by March 6th.

Feel free to share this info with anyone else you may know who's
interested in using or developing for Koha.

---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
n...@liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


Re: [CODE4LIB] best OCR package?

2009-02-03 Thread Nicole Engard
I'm with Christian - I loved Abbyy FineReader when I used it at both
my previous libraries.  It's very accurate and it's affordable if
you're not using it for mass digitization :) but we never got the
server contract because like Christian said - it is quite expensive.

---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
n...@liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/



On Tue, Feb 3, 2009 at 6:23 AM, MJ Ray m...@phonecoop.coop wrote:
 Alberto Accomazzi aaccoma...@cfa.harvard.edu wrote:
 [...] I know about OCRopus but I have a feeling that
 commercial products still have a significant edge over public domain
 packages. [...]

 OCRopus is released under the Apache License 2.0, which allows
 commercial development.  It is not a public domain package.
 Feel free to use it as a commercial product without fear.

 Hope that helps,
 --
 MJ Ray (slef)
 Webmaster for hire, statistician and online shop builder for a small
 worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/
 (Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237



[CODE4LIB] Conference Event on Facebook

2008-12-01 Thread Nicole Engard
Hi all,

I couldn't find an event on Facebook for the conference, so I added
one: http://www.facebook.com/event.php?eid=37539253422ref=mf

Hope that's okay - I can easily edit the admins for the event if
someone else wants to be on the list of managers.

---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


[CODE4LIB] Looking for Authors

2008-10-27 Thread Nicole Engard
Hi all,

I'm working on a book about mashups in libraries.  I have had 4
authors pull out on me and so I'm in need of a few more chapters. I'm
looking for content that will appeal to the average library employee -
coding can be discussed - but it should be overwhelming.  I'd love to
have something about LibraryThing and how their API is being used, I'm
also open to other ideas.  You have be able to write the chapter in 2
weeks - no extensions - now that I've given too many of them out and
I'm stuck :(

Thanks in advance!!


---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


Re: [CODE4LIB] Open Source Discovery Portal Camp - November 6 - Philadelphia

2008-10-07 Thread Nicole Engard
This Inn is affordable and in a very nice location:
http://www.alexanderinn.com/  - you'd have to take the El or a bus to
PALINET from here though.


---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


On Mon, Oct 6, 2008 at 4:49 PM, Naomi Dushay [EMAIL PROTECTED] wrote:

 Doing a quick Google search, what do folks think about the Sheraton?  (I
 haven't checked for availability)

 http://www.philadelphiasheraton.com/

 Or can someone more knowledgeable give us a steer?

 - Naomi


 On Oct 6, 2008, at 11:08 AM, Eric Lease Morgan wrote:

  On Oct 2, 2008, at 10:40 AM, Andrew Nagy wrote:

  Implementing or hacking an Open Source discovery system such as VuFind or
 Blacklight?
 Interested in learning more about Lucene/Solr applications?...

  http://opensourcediscovery.pbwiki.com




 Andrew, where do you suggest people stay over night when they come to the
 Portal Camp? What hotel?

 --
 Eric Lease Morgan
 University of Notre Dame


 Naomi Dushay
 [EMAIL PROTECTED]



[CODE4LIB] PHP5 Help

2008-07-01 Thread Nicole Engard
I am missing something right in front of my eyes.  I'm rusty on my
PHP, I'm wondering if someone can help me with this error:

Warning: gmmktime() expects parameter 3 to be long, string given in
/public_html/magpierss-0.72/rss_utils.inc on line 35

I went through the manual and didn't see anything wrong with the code below.

###FROM MY PHP:

$del_user = 'nengard';  # del.icio.us 
username

# Use magpie to get del.icio.us links via RSS
$feed = fetch_rss('http://del.icio.us/rss/' . $del_user);

# Only make a post if there are any links today
if (count($feed-items)  0) {

$content = ul\n;

foreach ($feed-items as $link) {

$publishdate = parse_w3cdtf($link['dc']['date']);

###CODE CUT HERE##

##FROM magpierss-0.72/rss_utils.inc

function parse_w3cdtf ( $date_str ) {

# regex to match wc3dtf
$pat = 
/(\d{4})-(\d{2})-(\d{2})T(\d{2}):(\d{2})(:(\d{2}))?(?:([-+])(\d{2}):?(\d{2})|(Z))?/;

if ( preg_match( $pat, $date_str, $match ) ) {
list( $year, $month, $day, $hours, $minutes, $seconds) =
array( $match[1], $match[2], $match[3], $match[4],
$match[5], $match[6]);

# LINE 35 BELOW HERE - calc epoch for current date assuming GMT
$epoch = gmmktime( $hours, $minutes, $seconds, $month, $day, $year);

$offset = 0;
if ( $match[10] == 'Z' ) {
# zulu time, aka GMT
}
else {
list( $tz_mod, $tz_hour, $tz_min ) =
array( $match[8], $match[9], $match[10]);

# zero out the variables
if ( ! $tz_hour ) { $tz_hour = 0; }
if ( ! $tz_min ) { $tz_min = 0; }

$offset_secs = (($tz_hour*60)+$tz_min)*60;

# is timezone ahead of GMT?  then subtract offset
#
if ( $tz_mod == '+' ) {
$offset_secs = $offset_secs * -1;
}

$offset = $offset_secs;
}
$epoch = $epoch + $offset;
return $epoch;
}
else {
return -1;
}
}

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


Re: [CODE4LIB] planet.code4lib.org -- 3 suggestions

2008-05-23 Thread Nicole Engard
+1 I also don't want to have to remember to tag my posts - I have 4
blogs to manage as it is!

Nicole

On Fri, May 23, 2008 at 12:46 PM, K.G. Schneider [EMAIL PROTECTED] wrote:
  My advice at this point would be to identify the editor(s) of
  planet.code4lib.org in the page itself (like it is displayed at
  http://planetcataloguing.org/) and to empower the editor(s) to adjust
  things as needed. The editors can then go about the business of
  managing the planet in the way that best suits them.
 

 +1 , as a blog author who would prefer not to have to flag her content
 for a feed she didn't design (Hi, we created this feed. Now, we don't
 like everything you write! Well, then don't aggregate it...).

 Karen S.




--
Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


Re: [CODE4LIB] Code4Lib.conf 2008: Mashup

2008-05-17 Thread Nicole Engard
Here are some pics you can use:

http://flickr.com/photos/nengard/2296738689/in/set-72157603990459509/
http://flickr.com/photos/nengard/2294782686/in/set-72157603990459509/

Or any in my set: http://flickr.com/photos/nengard/sets/72157603990459509/

Thanks
Nicole

On Fri, May 16, 2008 at 1:09 PM, Noel Peden [EMAIL PROTECTED] wrote:
 Hi all,

 If you are so inclined, please send me a note with your favorite moments
 / pictures from code4lib.conf 2008. I'll be making a mashup video before
 we get too far away from it all...

 Regards,
 Noel

 Noel Peden
 Pierce Library System Administrator
 [EMAIL PROTECTED]
 541.962.3017

 I have seen gross intolerance shown in support of toleration.
 - Samuel Taylor Coleridge




--
Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
[EMAIL PROTECTED]
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/


[CODE4LIB] Job Opening: Assistant Network Administrator, Philadelphia, PA

2008-03-03 Thread Nicole Engard
Assistant Network Administrator / PC and Database Support Specialist @
Jenkins Law Library in Philadelphia, PA

This position is responsible for assisting the Network Administrator,
troubleshooting computers (PC desktops and servers) when needed and
assisting with Website support. The primary focus is to support all
users so they can work optimally in a networked environment.

Learn more http://jobs.jenkinslaw.org

--
Nicole C. Engard


[CODE4LIB] Job Opening: Assistant Network Administrator / PC and Database Support Specialist

2008-02-15 Thread Nicole Engard
Assistant Network Administrator / PC and Database Support Specialist
at Jenkins Law Library in Philadelphia

This position is responsible for assisting the Network Administrator,
troubleshooting computers (PC desktops and servers) when needed and
assisting with Website support. The primary focus is to support all
users so they can work optimally in a networked environment.

Responsibilities and Duties:

* Responsible for the daily maintenance of all Library PC's and laptops
  o Troubleshooting and replacement of hardware components
  o Installation of software applications and operating systems
* Troubleshoot software programs, hardware and operating systems
for both library staff and library patrons
* Provide Helpdesk hardware and software support to end-users
* Assist with database administration and programming when needed
* Provide technical and programming support for internal and
external library Websites
* Handle purchasing and inventory for equipment, software,
warranties, licenses and maintenance contracts
* Research software, technical issues and make recommendations
* Meet regularly with IT Team to set priorities and plan the
implementation of projects
* Teach PC skills to end-users
* Maintain backups
* Other duties as assigned

Required Skills:

* Proficient knowledge of PC hardware, peripherals and software
* At least 1 year of Helpdesk Support and/or A+ Certification
* Proficient knowledge of DOS; Windows XP, 2003 server; Apache and
Red Hat Linux/CentOS
* Microsoft Office 2003 and Exchange knowledge
* Watchguard or other firewall experience
* MySQL, Perl, CGI, PHP, Oracle or similar database programming knowledge
* Crystal Reports experience a plus
* Ability to learn new systems quickly
* Ability to teach others in plain English
* Excellent communication, problem-solving and troubleshooting skills

Other Requirements: Sense of humor; Team player; Desire to learn;
Ability to follow directions; Ability to lift 30lbs and crawl under
desks to install equipment.

Hours:
8 am to 4 pm Monday - Friday; Saturday rotation schedule 10 a.m. to 4
p.m. During special projects, hours may vary.

Send resume with salary requirements to: HR, Jenkins Law Library, 833
Chestnut Street, Suite 1220, Philadelphia, PA 19107 or email Human
Resources [EMAIL PROTECTED] No phone calls please.