[CODE4LIB] Job posting: Web and Discovery Services Librarian

[Wiegand, Laura K.]

University of North Carolina Wilmington's Randall Library is seeking a 
service-oriented Web and Discovery Services Librarian who will lead the 
planning, management, development, implementation and continuous assessment of 
Randall Library's online presence, including search interfaces and discovery 
tools, ensuring that services provided meet users' information and research 
needs. This position supports the delivery and discovery of library 
collections, online information literacy and research tools by working with 
both library end users and staff from all library departments to enhance the 
user experience and support the Library's strategic plan.

The Information Technology and Systems division of Randall Library currently 
consists of 4 EHRA professional librarian positions and 3 SHRA positions. The 
Web and Discovery Services Librarian is an integral part of the Library's 
Information Technology and Systems team.

This position provides a wide range of expertise, guidance, and management of a 
variety of services and activities in this online arena, including but not 
limited to the following.

Web Services
* Provides leadership, direction, and technical expertise to design, develop, 
maintain, and evaluate libraries' web/mobile presence for services, content, 
and user experience
* Analyzes, evaluates and assesses the Library's online presence for user 
experience, accessibility, design and content
* Researches, evaluates, and recommends new web technologies for the library
* Follows standards and best practices for web accessibility and universal 
design
* Coordinates with content owners and authors to ensure that the Library's web 
presence is relevant, accurate, up-to-date, user-centered, and accessible

Discovery Services
* Works on a wide variety of projects, both individual and collaborative in 
scope, to improve, extend, and integrate the Libraries' various discovery and 
search tools
* Supports eresource implementation through website integration, interface 
customization, support for open url, proxy and other services
* Provides troubleshooting and technical support with library online resources, 
e.g. resolving authentication problems and ensuring smooth and reliable access, 
working with vendor based APIs and web services.

Librarianship
* Develops training materials and programs for librarians and library staff
* Provides general help and research assistance at the Research Help Desk and 
assists remote patrons through phone, e-mail, web and other technologies.
* Engages in scholarly or creative activity to produce new knowledge and share 
expertise.
* Participates in the development, implementation, and review of Library 
policies, procedures and services.
* Serves on Library and University committees

Please visit https://jobs.uncw.edu/postings/5658 for more information or to 
apply. Priority consideration date is August 15, 2016.


Laura K. Wiegand
Associate Director Library Information Technology and Digital Strategies
William M. Randall Library
University of North Carolina Wilmington
601 South College Road
Wilmington, NC 28403

wiega...@uncw.edu
Phone: (910) 962-3680

[CODE4LIB] Job: Online Applications Support Technician

[Wiegand, Laura K.]

The University of North Carolina Wilmington (5 miles from the beach!) is 
growing our small, flexible and productive library IT department. We are 
looking for an Online Applications Support Technician to help provide DevOps 
type support.

This positions supports the development of online library initiatives by 
providing server administration and applications support. This person in this 
position liaises with campus and library IT to provide a robust and secure 
server environment. In addition, this position supports the maintenance and 
development of library applications as needed.
Through a small team, and within the campus IT environment, Randall Library 
supports a variety of online applications, including Sierra integrated library 
system, proxy server, Drupal websites, ContentDM digital library software, 
Archivesspace, custom applications, digital signage, MySQL, SQL, Solr databases 
and more.

Specific duties include:

* Supporting Windows and Linux servers in the campus VMware environment

* Supporting server software (installation, configuration, updates) 
such as Apache, PHP, MySQL/SQL and other library applications

* Liaising with campus IT regarding networking, firewall, server 
management

* Configuring and monitoring performance logging and tuning

* Investigating reported hardware & software problems, performance and 
networking issues

* Evaluating and correcting server security issues

* Providing technical support for digital library initiatives, as needed

* Providing support for library technology projects, and digital 
library initiatives as needed

For more information and to apply, please visit: 
https://jobs.uncw.edu/postings/4439

Laura K. Wiegand
Associate Director Library Information Technology and Digital Strategies
William M. Randall Library
University of North Carolina Wilmington
601 South College Road
Wilmington, NC 28403

wiega...@uncw.edu
Phone: (910) 962-3680

[CODE4LIB] Job Posting: Digital Initiatives Librarian

[Wiegand, Laura K.]

The William Madison Randall Library at The University of North Carolina 
Wilmington (UNCW) invites applications for the Digital Initiatives Librarian 
position. UNCW is a member institution of the University of North Carolina, a 
multi-campus university composed of all 17 of North Carolina's public 
institutions. UNCW is nationally recognized for its marine sciences teaching 
and research programs, and for its strengths in arts and sciences, business, 
education, and nursing.  The University is situated on a beautiful arboretum 
campus located in an historic port city within five miles of the Atlantic Ocean 
and currently enrolls approximately 14,000 students.



DUTIES AND RESPONSIBILITIES:  Digital program development, data management, 
training and development, and general library faculty responsibilities 
constitute the core portfolio.



Digital Program Development: Articulates the vision and develops the supporting 
roadmap for the Library’s digital program. Facilitates the development of the 
Library’s digital services programs. Serves as a lead on digital preservation 
and digital collection projects, including working with Archives and Special 
Collections librarians to identify collections/projects and working with the 
Digital Format and Metadata librarian on metadata creation and object input 
into our systems. Serves as a lead on institutional repository development, 
including supporting workflow for ingesting items for our IR. Develops a 
strategy for collecting and providing access to born-digital UNCW documents. 
Serves as an expert and contact for Library needs for digital archiving (i.e., 
storing originals of digital content). Serves as a lead and supports projects 
that collect or highlight UNCW research in digital formats, such as an 
Undergraduate Research digital collection, Honors College Papers, Theses  
Dissertations, faculty research, etc. Incorporates appropriate design 
principles, information architectures, coding standards, and emerging 
technologies into the Library’s various systems and projects. Contributes to 
processes that deliver Library content to external discovery and delivery 
mechanisms, such as: APIs and RESTful web services, search engine optimization, 
mobile application development, OAI harvesters, and integration with campus 
learning management systems and social sites. Maintains knowledge of digital 
library trends, investigates their application in academic libraries, and helps 
to develop new web-based and digital services.



Data Management: Articulates data and informatics issues, encourages conceptual 
dialogue regarding data and informatics efforts, and advocates for responsible 
but open access to data. Develops a strategy for how the Library can support 
the data management needs of UNCW faculty, working with Research and 
Instructional Services librarians and UNCW units to identify needs and market 
our services. Develops and supports the technical infrastructure for the 
identified data management solution.  Networks with campus data managers 
supporting research programs, and works to understand their perspectives, 
practices and culture.  Cultivates partnerships with library and non-library 
organizations sharing a common interest in data stewardship. Keep abreast of 
trends and developments in the area of data science and data curation, in the 
area of data consultancy and referral services, and in technologies and systems 
of data publishing that allow for re-use of data.



Training and Development: Trains and works directly with Library staff to help 
make them more effective content contributors. Provides training, education 
modules, and workshops for Library staff and campus constituents on data 
management trends and best practices.



General Library faculty responsibilities: Serves at the Learning Commons Help 
Desk during scheduled weekly shifts, providing individual research assistance 
in person, by phone, email and chat. Participates in the development, 
implementation, and review of Library policies, procedures and services. As a 
faculty member, participates in university and professional activities, 
including research, publication, planning and decision making processes for the 
division and the library.



REQUIREMENTS: ALA-Accredited Master’s degree in library and information 
science. Experience with web development technologies such as HTML/XHTML/CSS, 
JavaScript, JQuery, Ruby (especially JRuby), and REST APIs using Rails. 
Experience with databases such as SQL, MySQL, and SOLR. Experience with Windows 
and Linux server configuration and maintenance. Demonstrated track record 
developing and implementing user-centered digital projects. Experience applying 
or advising on digital preservation and storage best practices. Excellent 
interpersonal, organizational, oral, and written communication skills and 
strong service orientation.



PREFERRED CHARACTERISTICS: Demonstrated commitment to transformative approaches 
to the 

Re: [CODE4LIB] Academic Library Website Question

[Wiegand, Laura K.]

I wouldn't discount the main institution's website as the beginning place for 
many students to reach the library's website! Both my analytics and my 
classroom/reference desk usability testing/observations confirm that our 
students, by a large majority, start at the University's homepage and then 
click on the link for the library. Next in line is googling for UNCW library 
(our institution + library).

It may be that students prefer to get to us from the university homepage 
because of the easy, prominent link, but I also observe them starting there for 
email, campus portal, Blackboard etc. So it seems logical that that's where 
they would start to find the library.

We are lucky that a direct link to our website is located both at the top and 
bottom of the university's website. This was accomplished by a) providing the 
campus with analytics proof of the high volume of our web traffic (our homepage 
is one of the top 10 visited links on our institution's website), b) developing 
a quality website that both conforms to university branding BUT is different 
enough to fulfill our very different needs, c) volunteering to participate in 
campus website redesign committees.


Laura K. Wiegand
Coordinator of Discovery Services
William M. Randall Library
University of North Carolina Wilmington
601 South College Road
Wilmington, NC 28403-5616

wiega...@uncw.edu
Phone: (910) 962-3680



--

Date:Tue, 17 Dec 2013 14:07:42 -0500
From:Jonathan Rochkind rochk...@jhu.edu
Subject: Re: Academic Library Website Question

On 12/17/13 1:46 PM, Lisa Rabey wrote:
 I'm with Lisa in that when checking out other institutions, I check to
 see how many clicks it takes to get to the library, and if it is not
 immediately on the landing page of the college OR at least a drop down
 link from a parent portal, I start becoming Judgey McJudgepants on
 that institution. Because If I'm a librarian, and I can't find it, I
 cannot even begin to imagine how their students can get to their own
 library.


Hmm, this sounds weird to say, but it never occured to me that most 
students would start from the institutional home page, or really ever 
visit the institutional home page at all. Largely because most 
institutional home pages are nearly useless for current affiliates of 
the institution, but are instead perhaps marketting brochures for 
prospectives.

I wonder how many students or other current affiliates actually start at 
institutional home pages how often.

--

--

Date:Tue, 17 Dec 2013 14:18:08 -0500
From:Lisa Rabey academichu...@gmail.com
Subject: Re: Academic Library Website Question

On Tue, Dec 17, 2013 at 2:07 PM, Jonathan Rochkind rochk...@jhu.edu wrote:

 Hmm, this sounds weird to say, but it never occured to me that most students
 would start from the institutional home page, or really ever visit the
 institutional home page at all. Largely because most institutional home
 pages are nearly useless for current affiliates of the institution, but are
 instead perhaps marketting brochures for prospectives.

 I wonder how many students or other current affiliates actually start at
 institutional home pages how often.

At both institutions I've worked as a librarian, one a major
university system and the second, a community college, the emphasis
has always been to start from the college's landing page and go
forward to find information and then, department landing pages are
introduced as alternate option. So I've always assumed this is how
_all_ institutions work. However, my experience may be limited as
these are the only two institutions I've worked at as a librarian.

-Lisa

--

Date:Tue, 17 Dec 2013 11:53:01 -0800
From:Cary Gordon listu...@chillco.com
Subject: Re: Academic Library Website Question

While institutions often take that approach, I am not sure that people do, at 
least if there is an alternative. Sure, folks might go to the home page once or 
twice to get to the library home page, just as they might use a campus map to 
find a library building, but folks who use the library's online resources often 
are not likely to be going that route.

Your library stats should tell the tale of how folks are getting there. 

Cary

On Dec 17, 2013, at 11:18 AM, Lisa Rabey academichu...@gmail.com wrote:

 On Tue, Dec 17, 2013 at 2:07 PM, Jonathan Rochkind rochk...@jhu.edu wrote:
 
 Hmm, this sounds weird to say, but it never occured to me that most students
 would start from the institutional home page, or really ever visit the
 institutional home page at all. Largely because most institutional home
 pages are nearly useless for current affiliates of the institution, but are
 instead perhaps marketting brochures for prospectives.
 
 I wonder how many students or other current affiliates actually start at
 institutional home