Re: [CODE4LIB] Listserv help desperately needed!
This is too funny! Devon and I just got unsubscribed today! Probably because our mail server rejected Jeff's messages to the list. Ralph From: LeVan,Ralph Sent: Monday, April 11, 2011 3:32 PM To: Code for Libraries Subject: Listserv help desperately needed! When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
Re: [CODE4LIB] Listserv help desperately needed!
On Apr 12, 2011, at 10:36 AM, LeVan,Ralph wrote: This is too funny! Devon and I just got unsubscribed today! Probably because our mail server rejected Jeff's messages to the list. And too weird. I will take a closer look at these things. I promise. -- Eric Mailing List Owner Morgan University of Notre Dame
Re: [CODE4LIB] Listserv help desperately needed!
-Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Eric Lease Morgan This is too funny! Devon and I just got unsubscribed today! Probably because our mail server rejected Jeff's messages to the list. And too weird. I will take a closer look at these things. I promise. Eric, I'm not sure this is a listserv problem. Our mail server is rejecting mails sent to multiple employees when those mails are being sent from an employee through the list. I'm guessing there's a header in those emails that claim they are somehow from oclc.org and our mail server knows they aren't. Ralph
Re: [CODE4LIB] Listserv help desperately needed!
-Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Peter Murray For what it is worth, my employer is using Postini, and Code4Lib messages seem to be a disproportionate number of the ones caught in the held-for- content filter. Perhaps that is a useful data point for your troubleshooting. We use Postini too, but the problem isn't that the mail is being held up by Postini. The problem is that when it does make it to our mail server, the server sends a reject message back to the origin. In this case the origin is the listserv who seems to be counting those rejects and eventually unsubscribes us. Ralph
Re: [CODE4LIB] Listserv help desperately needed!
-Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Danielle Plumer It's not an elegant solution, but I have a duplicate subscription using my Google account, for much the same reason. I disagree! It is an elegant solution! If I can't get some action out of our email admins, that's exactly what I am going to do. Ralph
Re: [CODE4LIB] Listserv help desperately needed!
-Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Colford, Scot You should just be able to ask your mail admin to whitelist list messages from the nd.edu mailserver, oughtn't you? We get messages from the list just fine, as long as they don't come from other oclc.org email addresses. Ralph
Re: [CODE4LIB] Listserv help desperately needed!
I have seen this at one of our schools. In our case it was because their spam filter sees the from address of whoe...@theirschool.edu, and does not recognize our mail server as a valid sender for their domain. We modified the from address to not be from their domain, and it now happily accepts the mail. We instead set the Return-Path and Reply-To to their domain. Bill --- Bill Kuntz FCLA Open Systems Group (352) 392-9020 x 242 On 04/12/2011 10:56 AM, LeVan,Ralph wrote: Thanks! I've forwarded that suggestion to the admins. Ralph -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Pascal Calarco Sent: Monday, April 11, 2011 4:10 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Listserv help desperately needed! I am a list admin for other lists hosted here at Notre Dame, and the times I have had problems like Ralph has reported, they are usually because: * the DNS is reporting a mismatch for the outbound mail server between IP address and hostname * the subscribers addresses are actually sent out as a different address than the one that the subscriber is subscribed with * the mail host has been flagged as an open relay for spam and other nastiness, and go gets blacklisted Ralph, did you folks recently change anything with your mail servers? Please respond to me off-list and I can put you in touch with the primary listserv admin here at ND. Thanks! - pascal -- Pascal Calarco Head, Library Information Systems Hesburgh Libraries, University of Notre Dame http://www.library.nd.edu From: Code for Libraries [CODE4LIB@LISTSERV.ND.EDU] On Behalf Of KREYCHE, MICHAEL [mkrey...@kent.edu] Sent: Monday, April 11, 2011 4:07 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Listserv help desperately needed! I haven't seen this problem, but I guess I haven't sent a message to the list recently. We'll see what happens when this goes out. We've been having a similar problem with other listserv lists (autocat and oclc- cat) since the beginning of March. We just stopped getting mail from these lists but are still subscribed. Our mail admins have been working on it in conjunction with counterparts from the hosting institutions but no resolution as yet. Mike -- Michael Kreyche Systems Librarian / Associate Professor University Libraries Kent State University 330-672-1918 -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of LeVan,Ralph Sent: Monday, April 11, 2011 3:32 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Listserv help desperately needed! When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
[CODE4LIB] Listserv help desperately needed!
When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
Re: [CODE4LIB] Listserv help desperately needed!
You should just be able to ask your mail admin to whitelist list messages from the nd.edu mailserver, oughtn't you? \-/-\-/-\-/-\-/-\-/-\-/-\-/-\-/-\-/-\-/-\-/-\-/ Scot Colford Web Services Manager Boston Public Library scolf...@bpl.org Phone 617.859.2399 Mobile 617.592.8669 Fax 617.536.7558 On Apr 11, 2011, at 3:32 PM, LeVan,Ralph wrote: When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
Re: [CODE4LIB] Listserv help desperately needed!
It's still worth chatting with the email admin because it could also uncover other problems you may or may not be aware of. As has already been suggested, whitelisting can solve the immediate problem, but if your system is tossing emails because it thinks the headers are forged, it's possible that a lot of other email could be getting caught as well. kyle On Mon, Apr 11, 2011 at 12:53 PM, Danielle Plumer dplu...@tsl.state.tx.uswrote: Ralph, It's not an elegant solution, but I have a duplicate subscription using my Google account, for much the same reason. Danielle Cunniff Plumer, Coordinator Texas Heritage Online Texas State Library and Archives Commission 512.463.5852 (phone) / 512.936.2306 (fax) dplu...@tsl.state.tx.us -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of LeVan,Ralph Sent: Monday, April 11, 2011 2:32 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Listserv help desperately needed! When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph -- -- Kyle Banerjee Digital Services Program Manager Orbis Cascade Alliance baner...@uoregon.edu / 503.877.9773
Re: [CODE4LIB] Listserv help desperately needed!
I haven't seen this problem, but I guess I haven't sent a message to the list recently. We'll see what happens when this goes out. We've been having a similar problem with other listserv lists (autocat and oclc-cat) since the beginning of March. We just stopped getting mail from these lists but are still subscribed. Our mail admins have been working on it in conjunction with counterparts from the hosting institutions but no resolution as yet. Mike -- Michael Kreyche Systems Librarian / Associate Professor University Libraries Kent State University 330-672-1918 -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of LeVan,Ralph Sent: Monday, April 11, 2011 3:32 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Listserv help desperately needed! When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
Re: [CODE4LIB] Listserv help desperately needed!
On 11 April 2011, LeVan,Ralph wrote: We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? OCLC could buy L-Soft, who make LISTSERV ... Bill -- William Denton, Toronto : miskatonic.org www.frbr.org openfrbr.org
Re: [CODE4LIB] Listserv help desperately needed!
I am a list admin for other lists hosted here at Notre Dame, and the times I have had problems like Ralph has reported, they are usually because: * the DNS is reporting a mismatch for the outbound mail server between IP address and hostname * the subscribers addresses are actually sent out as a different address than the one that the subscriber is subscribed with * the mail host has been flagged as an open relay for spam and other nastiness, and go gets blacklisted Ralph, did you folks recently change anything with your mail servers? Please respond to me off-list and I can put you in touch with the primary listserv admin here at ND. Thanks! - pascal -- Pascal Calarco Head, Library Information Systems Hesburgh Libraries, University of Notre Dame http://www.library.nd.edu From: Code for Libraries [CODE4LIB@LISTSERV.ND.EDU] On Behalf Of KREYCHE, MICHAEL [mkrey...@kent.edu] Sent: Monday, April 11, 2011 4:07 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: Re: [CODE4LIB] Listserv help desperately needed! I haven't seen this problem, but I guess I haven't sent a message to the list recently. We'll see what happens when this goes out. We've been having a similar problem with other listserv lists (autocat and oclc-cat) since the beginning of March. We just stopped getting mail from these lists but are still subscribed. Our mail admins have been working on it in conjunction with counterparts from the hosting institutions but no resolution as yet. Mike -- Michael Kreyche Systems Librarian / Associate Professor University Libraries Kent State University 330-672-1918 -Original Message- From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of LeVan,Ralph Sent: Monday, April 11, 2011 3:32 PM To: CODE4LIB@LISTSERV.ND.EDU Subject: [CODE4LIB] Listserv help desperately needed! When an OCLC staff member sends a message to this list (and possibly all lists) the rest of us in the company don't see the message. Worse yet, the company email system rejects the email to us and the sending listserv eventually gets tired of that and unsubscribes us from the list. We can't be the only ones with this problem. Does anyone have a suggestion on how we fix it? Thanks! Ralph
