The new version of LibAnswers (we're currently playing around with a v2 beta
site) allows for separate knowledgebases, you can also set a knowledgebase to
only be accessible by certain groups. In our LA v2 beta site, we've set up a
group for library staff FAQs.
--
Jonathan Bloy
Librarian,
I'm not sure what all is in LibAnswers, but SubjectsPlus has a talkback
module for publicly answering questions from patrons, e.g.,
http://library.miami.edu/sp/subjects/talkback.php
and then an FAQ module, e.g.,
http://library.miami.edu/sp/subjects/faq.php
which is sprinkled with things that
I think this was not clear in my original question (probably not a good idea to
list LibAnswers and SP discussion board together).
We are looking for the library KB for staff only, so it will be not publicly
visible and, the access will be restricted to library staff only.
Thanks for the
Hello,
I like the Google groups suggestion.
Thanks,
Sent from my iPhone
Cornel Darden Jr.
MSLIS
Library Department Chair
South Suburban College
7087052945
cdar...@ssc.edu
Our mission is to Serve our Students and Community
On Sep 12, 2014, at 9:41 AM, Kim, Bohyun b...@hshsl.umaryland.edu
Hi all
Does anyone have a suggestion for the free open-source Q/A board + easily
searchable KB comparable to LibAnswers? We already have LibAnswers for patrons.
This is more for the library staff who submits a lot of similar or same
questions to the Library IT help desk.
It is an option to
Well, there's LibStats:
https://code.google.com/p/libstats/
It's open source and functional, but showing its age and feature poor
compared to commercial projects. For example, it's primarily designed
for tracking questions for statistics and reporting purposes, rather
than building a
On 09/12/2014 10:41 AM, Kim, Bohyun wrote:
Hi all
Does anyone have a suggestion for the free open-source Q/A board + easily
searchable KB comparable to LibAnswers? We already have LibAnswers for patrons.
This is more for the library staff who submits a lot of similar or same
questions to the
This discourse.
http://www.discourse.org/
Cheers,
./fxk
--
You single-handedly fought your way into this hopeless mess.
www.question2answer.org
We use this for patron-facing stuff but it could be used for staff. You can log
in using Facebook, Google etc.
Google Groups would be an option too (free, though not open-source), esp. if
you have Google Apps for your institution.
--
Jeff Karlsen
Librarian Library
I like Spiceworks, not open source, but free. Especially for IT. Spiceworks.com
Riley Childs
Senior
Charlotte United Christian Academy
Library Services Administrator
IT Services
(704) 497-2086
rileychilds.net
@rowdychildren
From: Kim,
Discourse.org++
On Fri, Sep 12, 2014 at 1:24 PM, Riley Childs rchi...@cucawarriors.com
wrote:
I like Spiceworks, not open source, but free. Especially for IT.
Spiceworks.com
Riley Childs
Senior
Charlotte United Christian Academy
Library Services Administrator
IT Services
(704) 497-2086
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