One of the things that comes to mind is the need to distinguish between various
kinds of VoIP. By way of example, I'm currently using two VoIP systems in my
office. One is my desk phone -- a cisco-supplied IP Phone that is in effect
indistinguishable from my previous hard line phone. The
Greetings, and apologies for cross-posting. In the coming months I will
be compiling a Library Technology Report
(http://www.alatechsource.org/ltr/index) that investigates one of the
more under-the-radar/utilitarian library technologies of recent years,
web-based voice and video calling and
