Group 4 for The Pit:
It seems like there will be a sizable exodus from the conf hotel to the
restaurant around 6 PM, so let's plan to meet then or shortly before in
the lobby so that we can get ourselves organized. I'll find a way to
make myself know to you.
-Jon
Digital Media Lab Strategist
Markham Public Library
Markham
Markham Public Library is introducing new spaces to support the community in
content creation. These spaces include Digital Media Labs (DML), a business
incubation hub, a creative lab and maker spaces. These new facilities will
provide
Head of Cataloging and Metadata Services
California State University, Fresno
Fresno
Head of Cataloging and Metadata Services Full-time, tenure-track position The
Henry Madden Library at California State University, Fresno seeks a
knowledgeable, innovative, team-oriented librarian to join our
Learning Spaces Technology Coordinator
University of Colorado at Denver
Denver
The Auraria Library, serving the University of Colorado Denver, Downtown
Denver Campus; Metropolitan State University of Denver; and the Community
College of Denver seeks a dynamic, energetic and innovative Learning
Application Developer
Dartmouth College
Hanover
The Dartmouth College Library is looking for a talented and motivated
individual to join our team as an application developer, as we continue to
move forward in building and implementing next generation library
technologies. We invite you to be a
Speaking of the code4lib t-shirt: I did not make it to the conference this
year but if someone could send me a photo (or group photo!) of them wearing
the design I made that would be awesome :) Doesn't have to be with a fancy
camera or anything, just a quick pic to go on my website.Thanks!
Hi Lisa--
I am not sure if I am 'officially registered' but I wanted to give you my
name--Vanessa Lucas.
Also, where can I access the wiki?
Thanks!
On Tue, Feb 11, 2014 at 11:41 PM, Lisa Rabey academichu...@gmail.comwrote:
Evening!
Those of us putting together the LibTechGender pre-conf are
libtechgender.wikia.com :)
On Monday, March 24, 2014, Vanessa Lucas lucavane...@gmail.com wrote:
Hi Lisa--
I am not sure if I am 'officially registered' but I wanted to give you my
name--Vanessa Lucas.
Also, where can I access the wiki?
Thanks!
On Tue, Feb 11, 2014 at 11:41 PM, Lisa
Hi, All:
We are in the process of replacing our internal ticketing system. We need it to
be web-based, and staff can attach screenshots when they report an issue, and
we can run reports to get the usage statistics.
We also want to use it as a reference question knowledge base in the future if
We've been using osTicket for a couple months now. Very configurable, but
documentation isn't so great.
Ron Gilmour
Web Services Librarian
Ithaca College Library
On Mon, Mar 24, 2014 at 11:43 AM, Jenny Jing jenny.j...@queensu.ca wrote:
Hi, All:
We are in the process of replacing our
Jenny,
It's been a while, and there might be better alternatives out there now, but at
the last academic library I worked at, we used Bugzilla. Web-based, requires a
local installation, but pretty easy to customize/use. We tried replacing it
with ticketing from a larger suite of products that
We are a very satisfied 'FogBugz' user. A very well designed trouble
shooting/case management system.
Peter
Van: Code for Libraries [CODE4LIB@LISTSERV.ND.EDU] namens McHale, Nina
[mchal...@cde.state.co.us]
Verzonden: maandag 24 maart 2014 16:57
Aan:
TEMPORARY - FULLTIME/PART-TIME
AIM is seeking a creative and enthusiastic individual to assist with the
management of a range of digital assets, including Powerpoint
presentations, videos, and photographs. Our client is looking for somebody
to bring order to its digital assets in a way that is
We started with an old version of WooThemes SupportPress and then essentially
changed everything about it. SP was discontinued just this February, but it has
a really solid base and you can probably find it out there somewhere. There may
even be a repo on Github that I MAY have committed. They
Jenny Jing wrote:
Hi, All:
We are in the process of replacing our internal ticketing system. We need it to
be web-based, and staff can attach screenshots when they report an issue, and
we can run reports to get the usage statistics.
We also want to use it as a reference question knowledge
I've just implemented osTicket for the Computing department here. It's free
if you host it yourself, clean, simple, and does everything we want. You
can attach screen shots to tickets and it provides the normal alerts,
messaging and workflow elements. It's a lightweight solution that, so far,
Spiceworks works wonders ;)
Riley Childs
Junior
IT Admin
email: rchi...@cucawarriors.com
office: +1 (704) 537-0031 x101
cell: +1 (704) 497-2086
Please Think Before Hitting Reply All
I Do Web Design! RileyChilds.net/services
From: Code for Libraries
At GW Libraries IT, we've just switched to desk.com - so far, we like it
:) Definitely worth checking out, and you can get a free trial. Academic
pricing is available too.
- Dan
*Dan Kerchner*
*Senior Software Developer, Scholarly Technology Group *
*The George Washington University
Spice works is what I currently use as well. Its free, very stabile and
simply to setup. I have been using it for about 7 years with no trouble.
On 3/24/14, 1:01 PM, Riley Childs rchi...@cucawarriors.com wrote:
Spiceworks works wonders ;)
Riley Childs
Junior
IT Admin
email:
Here at UofT library IT, we also use the JIRA/Confluence bundle. Started
last year and so far it has worked out quite well for us. Since it¹s
web-based, we can easily access our information anywhere, which is great
when it comes to the content we store in Confluence. The package is quite
flexible
Just curious, those of you using JIRA: my experience with it is limited and
outside of libraries (working in a web development firm) and it struck me as
something that would be overly complicated for a simple ticketing system for
non-IT staff reporting issues.
Do staff...like it? :)
Best,
As a client who uses JIRA I think it works pretty well. I've seen simpler
and more complex set ups. Keeping things simple on the front end is
advisable for sure.
But from my client perspective I really like Zendesk.
On Mon, Mar 24, 2014 at 11:32 AM, McHale, Nina mchal...@cde.state.co.uswrote:
Reporting staff are somewhat indifferent. It’s a bit of a hassle and the
native interface makes no sense for help desk ticketing (it’s very clear
that it’s for development). Staff that respond to issues are trained on it
and it works for them, but it’s still not ideal.
I would not recommend JIRA
If the journals are indexed by ISI Web of Science, then you might be
able to get the data from them. They probably have annoying terms of
reference that don't allow this sort of thing normally, but they do
regularly support bibliometric research, so there's probably a way to
tell them what you
I've seen some scripts that claim to do some of this with google scholar, but
federated searches of GS violate their terms of service, so you'd probably get
cut off trying to use them. Some of us have been hoping for a Google Scholar
API for awhile, but, in lieu of that, I think WOS is probably
We got a quote from TR for a big pile o'data and the cost was not cheap - at
all. I wonder if you could do some of this with either the Scopus or the WoS
API?
You might have to space the requests over a period of time, too.
Christina
-Original Message-
From: Code for Libraries
Archives and Literary Manuscript Specialist
University of Illinois at Urbana-Champaign
Urbana
Duties and Responsibilities: Working under the supervision
of the Director of the Rare Book and Manuscript Library, the Archives and
Literary Manuscript Specialist uses advanced knowledge and training in
Digital Publishing Production Lead
George Mason University
Fairfax, VA
Digital Publishing Production Lead
The George Mason University, University Libraries Division seeks an
experienced professional (Digital Publishing Production Lead) to be
responsible for the management of, and
For a simple ticketing system, Jira can be very heavy and feel bloated for its
purpose. However it is also worth considering what you might be using your
ticketing system for in the future. I've seen examples where Jira started off
as a simple internal tool. Then someone decided Hey lets
Great points, Carrick, thanks!
Nina McHale | Digital Experience Consultant | Colorado State Library - Colorado
Department of Education | 201 E. Colfax Ave., Denver, CO 80203 | tel
303.866.6906 | www.cde.state.co.us/cdelib
-Original Message-
From: Code for Libraries
hello,
On Mon, Mar 24, 2014 at 03:43:57PM +, Jenny Jing wrote:
We are in the process of replacing our internal ticketing system. We
need it to be web-based, and staff can attach screenshots when they
report an issue, and we can run reports to get the usage statistics.
RT
If you really want to save money with a bare-bones IT help ticket tracking
system, you can piece together a combination of Google Forms/Spreadsheets.
It might not have all the bells and whistles of Spiceworks but it will get
the job(s) done.
Good luck,
Craig Boman
Applications Support
Joe Atzberger did some digging and found that the hotel DNS servers
appeared to be choking.
We both found that dropping in alternate DNS servers into our network
config (such as 8.8.8.8 and 8.8.4.4 -- Google) that our speeds increased
tremendously.
Hope this helps,
Dan
I have used RT for trouble ticket systems. It fairly straightforward.
It's not Zendesk, but it is free.
Thanks,
Cary
On Mar 24, 2014, at 4:18 PM, Marc Chantreux m...@unistra.fr wrote:
hello,
On Mon, Mar 24, 2014 at 03:43:57PM +, Jenny Jing wrote:
We are in the process of replacing
Unfortunately, did not work for me. I use Google's DNS by default and
was still having issues. :(
Lisa M. Rabey | @pnkrcklibrarian
An Unreliable Narrator: http://exitpursuedbyabear.net
Cunning Tales from a
Hi all,
Passing this along because it seems relevant to the interests of many on
this list!
See ya tomorrow or on the internet,
- Ashley
Fwd:
This is a call for book chapters for A Librarian’s Introduction to
Programming Languages to be published by ALA/ Neal-Schuman Publishing.
This book
Hey Ashley. I wanted to go to this conference but can't make it. Sounds like
you're going? I'd love to hear about it afterward.
Colin
-Original Message-
From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Ashley
Blewer
Sent: Monday, March 24, 2014 11:09 PM
To:
On Mar 24, 2014 9:37 PM, Lisa Rabey academichu...@gmail.com wrote:
Unfortunately, did not work for me. I use Google's DNS by default and
was still having issues. :(
Yes, looks like it was coincidence. I also tried turning off SPDY traffic
on the theory that maybe it was getting filtered but
Basic? Seriously? I mean, the very first language I learned, in the early
1980s, was BASIC. But come on. If you can find a person to write the
chapter I want to take them out behind the barn and, well, do them some
serious damage. Interpret that however you wish.
Roy
On Mon, Mar 24, 2014 at 8:08
Web Developer, California State University San Marcos
California State University San Marcos
San Marcos, CA
**Job Summary**
Analyst/Programmer (Foundation)
Library
Full-time
Salary Range: $3,424 - $5,466/ Month.
The successful candidate will design, develop, and implement websites and
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