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https://issues.apache.org/jira/browse/GUACAMOLE-477?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16317159#comment-16317159
 ] 

Michael Jumper commented on GUACAMOLE-477:
------------------------------------------

[~amarjeetxc], please try to be sure that you've found a bug before opening a 
new issue in JIRA. I'm not trying to pick on you here, but you do open an awful 
lot of new issues, a good portion of which are either squarely outside of 
Guacamole or should have instead been resolved via troubleshooting, either on 
your own or with assistance from the mailing lists.

I'm not saying don't open issues at all. Without question, some of what you 
have reported is valid either as a legitimate bug or as an improvement, but 
please try to do your own due diligence. If at all in doubt, err on the side of 
opening a new thread in the mailing lists. This goes double for issues which 
could easily be due to problems in configuration.

> Error on Web Interface  if username or password is incorrect. Doesn't show 
> Window's Login screen with invalid credentials.
> --------------------------------------------------------------------------------------------------------------------------
>
>                 Key: GUACAMOLE-477
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-477
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 0.9.13-incubating
>         Environment: Windows Server 2012 R2, Windows 10, Windows 8 , Windows 
> 7 [ VM machines on localhost ]
> FreeRDP Version : 1.0 , FreeRDP Version : 1.1
> Guacamole-Client Version : 0.9.13
> Guacamole-Server Version : 0.9.13
>            Reporter: Amarjeet Singh
>            Priority: Trivial
>         Attachments: login_screen_error.PNG
>
>
> Getting Connection error  on Web Interface which is as follows :-
> if Username is incorrect or password is incorrect 
> {color:red}The remote desktop server is currently unreachable. If the problem 
> persists, please notify your system administrator, or check your system logs. 
>    Reconnecting in 4 seconds...{color}
> Screenshot : 
> Refer to the attachment  *login_screen_error.PNG*
> Configuration in user-mapping.xml File :-
>   <authorize username="jasbir.singh" password="xyz@123">
>                  <connection name="Windows Server 2012 R2 Jasbir Singh">
>                         <protocol>rdp</protocol>
>                         <param name="hostname">172.17.1.75</param>
>                         <param name="port">3389</param>
>                         <param name="resize-method">display-update</param>
>                         <param name="enable-printing">true</param>
>                         <param name="create-drive-path">true</param>
>                         <param name="enable-drive">true</param>
>                         <param name="drive-path">/tmp/${GUAC_USERNAME}</param>
>                         <param name="ignore-cert">true</param>
>                         <param name="security">any</param>
>                         <param name="domain">ucalo.com</param>
>                         <param name="static-channels">hyprint</param>
>                         <param name="username">Jasbir Singh</param>
>                         <param name="password">Sunny@28*Manny</param>
>                 </connection>
>          </authorize>
> Machine is not in the domain of  ucalo.com instead it should be localhost .
> but further debugging I got to know that if domain name is incorrect { 
> ucalo.com or ucal.com or whatever } it will login into the Machine only if 
> username and password is correct and domain is localhost.
> Unit Case 1 : If username is incorrect it will show the above error.
> Unit Case 2 : If username is correct and password is incorrect , it will show 
> the above error.
> Logs of GUACD in FreeRDP Version 1.1  :-
> Jan  6 23:34:06 localhost guacd[9421]: Creating new client for protocol "rdp"
> Jan  6 23:34:06 localhost guacd[9421]: Connection ID is 
> "$d770a106-0701-42ce-a8f2-743cfe401a62"
> Jan  6 23:34:06 localhost guacd[9487]: Security mode: ANY
> Jan  6 23:34:06 localhost guacd[9487]: Resize method: display-update
> Jan  6 23:34:06 localhost guacd[9487]: User 
> "@e4185959-ab26-4c61-ad1f-b3b566a7757d" joined connection 
> "$d770a106-0701-42ce-a8f2-743cfe401a62" (1 users now present)
> Jan  6 23:34:06 localhost guacd[9487]: Loading keymap "base"
> Jan  6 23:34:06 localhost guacd[9487]: Loading keymap "en-us-qwerty"
> Jan  6 23:34:06 localhost guacd[9487]: Created static channel "hyprint"...
> Jan  6 23:34:07 localhost guacd[9487]: Error connecting to RDP server
> Jan  6 23:34:07 localhost guacd[9487]: User 
> "@e4185959-ab26-4c61-ad1f-b3b566a7757d" disconnected (0 users remain)
> Jan  6 23:34:07 localhost guacd[9487]: Last user of connection 
> "$d770a106-0701-42ce-a8f2-743cfe401a62" disconnected
> Jan  6 23:34:07 localhost guacd[9421]: Connection 
> "$d770a106-0701-42ce-a8f2-743cfe401a62" removed.
> Jan  6 23:34:23 localhost guacd[9421]: Creating new client for protocol "rdp"
> Jan  6 23:34:23 localhost guacd[9421]: Connection ID is 
> "$17c5ed93-11a7-4563-80c4-55371a2d4e45"
> Jan  6 23:34:23 localhost guacd[9496]: Security mode: ANY
> Jan  6 23:34:23 localhost guacd[9496]: Resize method: display-update
> Jan  6 23:34:23 localhost guacd[9496]: User 
> "@321fc488-279e-48d5-b777-5aac90815809" joined connection 
> "$17c5ed93-11a7-4563-80c4-55371a2d4e45" (1 users now present)
> Jan  6 23:34:23 localhost guacd[9496]: Loading keymap "base"
> Jan  6 23:34:23 localhost guacd[9496]: Loading keymap "en-us-qwerty"
> Jan  6 23:34:23 localhost guacd[9496]: Created static channel "hyprint"...
> Jan  6 23:34:24 localhost guacd[9496]: Error connecting to RDP server
> Jan  6 23:34:24 localhost guacd[9496]: User 
> "@321fc488-279e-48d5-b777-5aac90815809" disconnected (0 users remain)
> Jan  6 23:34:24 localhost guacd[9496]: Last user of connection 
> "$17c5ed93-11a7-4563-80c4-55371a2d4e45" disconnected
> Jan  6 23:34:24 localhost guacd[9421]: Connection 
> "$17c5ed93-11a7-4563-80c4-55371a2d4e45" removed.
> Logs of GUACD in FreeRDP Version 1.0  :-
> in FreeRDP 1.0 version version logs are as follows :-
> Jan  6 23:40:23 hysecuresslvpn guacd[20399]: Creating new client for protocol 
> "rdp"
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[20399]: INFO:     Creating new 
> client for protocol "rdp"
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[20399]: INFO:     Connection ID 
> is "$a2837633-62fc-48f2-acc7-9b987b67c8f7"
> Jan  6 23:40:23 hysecuresslvpn guacd[20399]: Connection ID is 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7"
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Security mode: ANY
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Security mode: 
> ANY
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Resize method: 
> display-update
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     User 
> "@d9c3e5a9-df38-4eef-bf6a-7cc1d60586aa" joined connection 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7" (1 users now present)
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Resize method: display-update
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Loading keymap 
> "base"
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Loading keymap 
> "en-us-qwerty"
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: User 
> "@d9c3e5a9-df38-4eef-bf6a-7cc1d60586aa" joined connection 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7" (1 users now present)
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Loading keymap "base"
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Loading keymap "en-us-qwerty"
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Created static channel 
> "hyprint"...
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Created static 
> channel "hyprint"...
> Jan  6 23:40:23 hysecuresslvpn guacd: guacd[30990]: INFO:     Created static 
> channel "resrdr"...
> Jan  6 23:40:23 hysecuresslvpn guacd[30990]: Created static channel 
> "resrdr"...
> Jan  6 23:40:24 hysecuresslvpn guacd[30990]: Error connecting to RDP server
> Jan  6 23:40:24 hysecuresslvpn guacd: guacd[30990]: ERROR:    Error 
> connecting to RDP server
> Jan  6 23:40:24 hysecuresslvpn guacd[30990]: User 
> "@d9c3e5a9-df38-4eef-bf6a-7cc1d60586aa" disconnected (0 users remain)
> Jan  6 23:40:24 hysecuresslvpn guacd: guacd[30990]: INFO:     User 
> "@d9c3e5a9-df38-4eef-bf6a-7cc1d60586aa" disconnected (0 users remain)
> Jan  6 23:40:24 hysecuresslvpn guacd: guacd[30990]: INFO:     Last user of 
> connection "$a2837633-62fc-48f2-acc7-9b987b67c8f7" disconnected
> Jan  6 23:40:24 hysecuresslvpn guacd: connected to 172.16.1.75:3389
> Jan  6 23:40:24 hysecuresslvpn guacd: creating directory 
> /var/lib/guacd/.freerdp/certs
> Jan  6 23:40:24 hysecuresslvpn guacd: certificate_store_open: error opening 
> [/var/lib/guacd/.freerdp/known_hosts] for writing
> Jan  6 23:40:24 hysecuresslvpn guacd: SSL_read: Failure in SSL library 
> (protocol error?)
> Jan  6 23:40:24 hysecuresslvpn guacd: Authentication failure, check 
> credentials.
> Jan  6 23:40:24 hysecuresslvpn guacd: If credentials are valid, the NTLMSSP 
> implementation may be to blame.
> Jan  6 23:40:24 hysecuresslvpn guacd[30990]: Last user of connection 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7" disconnected
> Jan  6 23:40:24 hysecuresslvpn guacd: guacd[20399]: INFO:     Connection 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7" removed.
> Jan  6 23:40:24 hysecuresslvpn guacd[20399]: Connection 
> "$a2837633-62fc-48f2-acc7-9b987b67c8f7" removed.



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