[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Thierry Danard (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522770#comment-16522770
 ] 

Thierry Danard commented on NETBEANS-798:
-

I am not the original poster, others might have a different use case. For my 
particular example, it's all lighweight/swing components. I agree this is not a 
critical issue from a NetBeans release point of view.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - JDK Problems
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: Snipping tool issue.mov, b0.PNG, hs_err_pid10608.log, 
> hs_err_pid7492.log, hs_err_pid7920.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Laszlo Kishalmi (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522735#comment-16522735
 ] 

Laszlo Kishalmi commented on NETBEANS-798:
--

As I see it is a desktop application built on NetBeans Platform. Could it 
happen that you might use heavyweight (java.awt) or custom components in your 
application?

I'm going to close this issue, as if the message log is empty regarding the 
crash then it is outside of our reach. Try to check it under Linux or Mac if 
windows fails.

I only could wish you guys the bests, but we are sorry this is really out of 
our reach.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - JDK Problems
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: Snipping tool issue.mov, b0.PNG, hs_err_pid10608.log, 
> hs_err_pid7492.log, hs_err_pid7920.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Eduardo Quintanilla (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522456#comment-16522456
 ] 

Eduardo Quintanilla commented on NETBEANS-798:
--

Could you share the contents of IDE Log (View => IDE Log)?
%APPDATA%\Roaming\NetBeans\8.2\var\log\messages.log

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: b0.PNG, hs_err_pid10608.log, hs_err_pid7492.log, 
> hs_err_pid7920.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Thierry Danard (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522452#comment-16522452
 ] 

Thierry Danard commented on NETBEANS-798:
-

hs_err_pid7920.log is the log with Java 10.

So far, we could only reproduce this issue with the snipping tool, but we'll 
try with other tools.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: b0.PNG, hs_err_pid10608.log, hs_err_pid7492.log, 
> hs_err_pid7920.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Geertjan Wielenga (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522409#comment-16522409
 ] 

Geertjan Wielenga commented on NETBEANS-798:


The question is also whether the snipping tools are the only tools you can use 
for what it is you're doing and whether using some other tool that does the 
same thing causes the same problem.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: b0.PNG, hs_err_pid7492.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-25 Thread Thierry Danard (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16522405#comment-16522405
 ] 

Thierry Danard commented on NETBEANS-798:
-

I have attached  the crash logs on Java 8.

I am working on getting the same error logs on Java 9 and 10

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: b0.PNG, hs_err_pid7492.log
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-24 Thread Laszlo Kishalmi (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16521574#comment-16521574
 ] 

Laszlo Kishalmi commented on NETBEANS-798:
--

This is not happen on Linux. Could you try it with the current 9.0 release and 
Oracle Java 10?

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
>  Labels: Windows10
> Attachments: b0.PNG
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-24 Thread Geertjan Wielenga (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16521551#comment-16521551
 ] 

Geertjan Wielenga commented on NETBEANS-798:


Can you provide the log file after NetBeans crashes.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
> Attachments: b0.PNG
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-24 Thread Thierry Danard (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16521521#comment-16521521
 ] 

Thierry Danard commented on NETBEANS-798:
-

I was able to reproduce this with the Windows 10 snipping tool

https://support.microsoft.com/en-us/help/4027213/windows-10-open-snipping-tool-and-take-a-screenshot

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
> Attachments: b0.PNG
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-22 Thread Laszlo Kishalmi (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16520964#comment-16520964
 ] 

Laszlo Kishalmi commented on NETBEANS-798:
--

Well, could you be more specific please? What OS do you use? What kind of 
snipping tools you experienced the problem with.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Affects Versions: 8.2
>Reporter: Eduard Fekete
>Priority: Critical
> Attachments: b0.PNG
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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[jira] [Commented] (NETBEANS-798) Netbeans crashes after closing snipping tools

2018-06-07 Thread Thierry Danard (JIRA)


[ 
https://issues.apache.org/jira/browse/NETBEANS-798?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16504914#comment-16504914
 ] 

Thierry Danard commented on NETBEANS-798:
-

We use the NetBeans platform and we have the same issue on our app.

> Netbeans crashes after closing snipping tools
> -
>
> Key: NETBEANS-798
> URL: https://issues.apache.org/jira/browse/NETBEANS-798
> Project: NetBeans
>  Issue Type: Bug
>Reporter: Eduard Fekete
>Priority: Critical
> Attachments: b0.PNG
>
>
> I opened the dialog to create a new project because I wanted to take a 
> screenshot of it for a bug report, by using snipping tools. Ironically I 
> found another bug, after taking the screenshot and closing snipping tools, 
> NetBeans crashed. I was able to reproduce this many times.
>  
>  



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