[jira] [Commented] (NETBEANS-6419) Help Online Support and Docs does not work

2022-02-01 Thread Kenneth Fogel (Jira)


[ 
https://issues.apache.org/jira/browse/NETBEANS-6419?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=17485371#comment-17485371
 ] 

Kenneth Fogel commented on NETBEANS-6419:
-

I'm using Windows 11. The upgrade attempt from Win 10 destabilized my machine 
so I re-installed as a fresh install and all has been well. 

Ken




> Help Online Support and Docs does not work
> --
>
> Key: NETBEANS-6419
> URL: https://issues.apache.org/jira/browse/NETBEANS-6419
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - Help System
>Affects Versions: 12.6
>Reporter: Kenneth Fogel
>Priority: Major
>
> When I select Help Online Support and Docs I get an error message in a popup 
> that says:
> Cannot open file
> "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help\index.html" cannot be 
> opened:
> Folder : "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help" doesn't exist.
> It is appending the location where I installed NetBeans to what should have 
> been a URL.



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[jira] [Commented] (NETBEANS-6419) Help Online Support and Docs does not work

2022-02-01 Thread Michael Bien (Jira)


[ 
https://issues.apache.org/jira/browse/NETBEANS-6419?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=17485369#comment-17485369
 ] 

Michael Bien commented on NETBEANS-6419:


Thank you for verifying. That is what I suspected. Are you using windows 10 or 
something more exotic?

> Help Online Support and Docs does not work
> --
>
> Key: NETBEANS-6419
> URL: https://issues.apache.org/jira/browse/NETBEANS-6419
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - Help System
>Affects Versions: 12.6
>Reporter: Kenneth Fogel
>Priority: Major
>
> When I select Help Online Support and Docs I get an error message in a popup 
> that says:
> Cannot open file
> "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help\index.html" cannot be 
> opened:
> Folder : "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help" doesn't exist.
> It is appending the location where I installed NetBeans to what should have 
> been a URL.



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[jira] [Commented] (NETBEANS-6419) Help Online Support and Docs does not work

2022-02-01 Thread Kenneth Fogel (Jira)


[ 
https://issues.apache.org/jira/browse/NETBEANS-6419?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=17485366#comment-17485366
 ] 

Kenneth Fogel commented on NETBEANS-6419:
-

Hi,

When I looked at the Web Browser setting it showed  and 
going to Help->Online Docs it tried to open: 
"C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help". When I explicitly set 
the browser that on my machine is Microsoft Edge it properly invoked Edge and 
opened the web page. This appears to be an issue with determining the default 
browser. This is now a less significant issue because I can tell my students to 
explicitly select the browser.

Ken




> Help Online Support and Docs does not work
> --
>
> Key: NETBEANS-6419
> URL: https://issues.apache.org/jira/browse/NETBEANS-6419
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - Help System
>Affects Versions: 12.6
>Reporter: Kenneth Fogel
>Priority: Major
>
> When I select Help Online Support and Docs I get an error message in a popup 
> that says:
> Cannot open file
> "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help\index.html" cannot be 
> opened:
> Folder : "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help" doesn't exist.
> It is appending the location where I installed NetBeans to what should have 
> been a URL.



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[jira] [Commented] (NETBEANS-6419) Help Online Support and Docs does not work

2022-02-01 Thread Kenneth Fogel (Jira)


[ 
https://issues.apache.org/jira/browse/NETBEANS-6419?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=17485351#comment-17485351
 ] 

Kenneth Fogel commented on NETBEANS-6419:
-

I will review the settings. The problem occurs after a fresh install.

Ken



> Help Online Support and Docs does not work
> --
>
> Key: NETBEANS-6419
> URL: https://issues.apache.org/jira/browse/NETBEANS-6419
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - Help System
>Affects Versions: 12.6
>Reporter: Kenneth Fogel
>Priority: Major
>
> When I select Help Online Support and Docs I get an error message in a popup 
> that says:
> Cannot open file
> "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help\index.html" cannot be 
> opened:
> Folder : "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help" doesn't exist.
> It is appending the location where I installed NetBeans to what should have 
> been a URL.



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[jira] [Commented] (NETBEANS-6419) Help Online Support and Docs does not work

2022-02-01 Thread Michael Bien (Jira)


[ 
https://issues.apache.org/jira/browse/NETBEANS-6419?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=17485338#comment-17485338
 ] 

Michael Bien commented on NETBEANS-6419:


interesting. It works for me on linux.

Do the other links work? What happens if you right click on a html file and 
press "view"? Does that open in a browser?

Does changing the web browser setting in tools->options->general fix it?

> Help Online Support and Docs does not work
> --
>
> Key: NETBEANS-6419
> URL: https://issues.apache.org/jira/browse/NETBEANS-6419
> Project: NetBeans
>  Issue Type: Bug
>  Components: platform - Help System
>Affects Versions: 12.6
>Reporter: Kenneth Fogel
>Priority: Major
>
> When I select Help Online Support and Docs I get an error message in a popup 
> that says:
> Cannot open file
> "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help\index.html" cannot be 
> opened:
> Folder : "C:\dev\NetBeans-12.6\https:\netbeans.apache.org\help" doesn't exist.
> It is appending the location where I installed NetBeans to what should have 
> been a URL.



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