first: this is the community and not the freakin store
second: and about allowing other customers screaming at you the employees
here don't go on deletin posts 'n s*** for 1 customer because this is about
being open and it's community we work together we don't just buy, if u don't
want to work as a team with us then why would you even subscribe in
community? you must be stupid
third: about the deadlines u talkin about that's on the website, first off
that's the wiki, where any registered users (mostly the community) can edit
the information on it, plus who told you that those were deadlines? those
are only ESTIMATES
fourth: stop talkin about your business rules 'n business this 'n that, this
project is not just about money, it's about open source and teamwork, i'm
sure you have no idea what that, but it's ok, now you can go 'n unsubscribe
if u want, no ones stoppin you or stoppin me from saying this to you you
know why? cause THIS IS COMMUNITY
On 10/26/07, andutt [EMAIL PROTECTED] wrote:
Hello Mark
I agree with you, i feel the problem with this project is the mix of
commersial and hardware relates issues/questions that dont exist in other
communites that often just are software related. In thoose projects the
community is happy to get new eager users/developers/documenters/people who
spread the word. I have always received initial respect, good behaviors from
the persons in charge and people that have moderated the channels.
The post you react on is really ugly, its just be glad or shutup and get
the f*** out of here.
Thats not good behavior, its not good for future buyers of the hardware,
not good advertising for OpenMoko, people who reads it wont ask questions,
maybe not be interested in contributing either.
Qtopia has announsed to embrace the Neo device and have released the
software under GPL which can have a very bad inpact on OpenMoko if the
community gets a negative label printed on the forhead.
Hopefully that wont happen and the project will continue with positive
power!!!
/Andreas
On 10/26/07, Mark [EMAIL PROTECTED] wrote:
AVee [EMAIL PROTECTED]
On Fri Oct 26 00:40:21 CEST 2007 AVee wrote:
Did you buy a GTA02? No? Well, in that case, your not a customer, so
quit
bitching about 'customer service'. You are getting a peek into the
development proccess at FIC, that not something you usually get with
other
companies and you surely can't claim some sort of right to be informed
about
this.
If you can't handle it, unsubscribe from the community list and wait
for the
announcement you telling you the thing is available, *like you would
with any
other product*. Or be happy with whatever information you may get,
realizing
it's all extra.
AVee
Here's the deal: I'm already a customer in the same way that I'm the
customer of a store the instant I pass the threshold. My experience in
the store determines whether and how much money I spend in the store.
If the employees ignore me (repeatedly) when I ask them a direct
question, and allow other customers to scream and yell at me for
simply asking a question, then I certainly will immediately exit the
building and spend my money elsewhere. I also will tell everybody I
know about my experience to prevent them going through the same thing.
Whether you like it or not, OpenMoko will never get off the ground
without the Neo1973, and the Neo1973 will never get off the ground
without early adopters like me to buy it and spread the word. This is
a business venture, not a pet project.
On the other hand, if everything that prospective buyers hear is
negative, that doesn't offer much hope for the future of this project.
Question: Who is it wiser to treat well, someone whose money you
already have, or someone whose money you need?
Anybody here ever hear of the Agenda VR3? Probably very few. History
is littered with multitudes of great ideas and great vaporware that
never made it to mainstream because those behind it either didn't
understand or thought they could get away with ignoring the rules of
business.
The first rule of business is not to alienate potential customers.
Another of the biggest rules of business (and strongly associated with
the first rule) is that when you know you aren't going to make a
deadline (that you have plastered in multiple places all over your Web
site), *before* the deadline passes you let people know what's going
on. Making a single vague reference that buyers may or may not find is
not sufficient.
It's up to you: do the right thing, or go the way of the Agenda VR3.
But if it's the latter, you can't say you haven't been warned.
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