FIXED! Re: About infra maintenance [was: "Re: openmoko.org servers"]

2012-03-28 Thread Joerg Reisenweber
agni got shiny new hardware, so all downtime problems should be fixed now :-D
https://monitor.openmoko.org/munin/agni/agni.openmoko.org.html

also admin trac is back again, so in case any other part of OM infra has 
whatever issue, please consider https://admin-trac.openmoko.org/trac/login (if 
you're no friend of the low overhead approach to ping me on IRC, as suggested 
before)

Cheers
jOERG

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Re: About infra maintenance [was: "Re: openmoko.org servers"]

2012-03-25 Thread Joerg Reisenweber
> Could you possibly provide email addresses for roh and
>whoever else is responsible for the openmoko.org servers so that
>everyone knows who to contact?

According to Roh the standard way to report any problems with openmoko 
infrastructure is via 

https://admin-trac.openmoko.org/

Alas this obviously won't work when it's exactly the machine running this trac 
that is down. So on freenode IRC you /join #openmoko-cdevel and proceed as 
suggested, and if you manage to ping me, you'll receive an answer.

I think these are two feasible ways to deal with issues regarding infra, and 
one of them will work. No need to invent your own procedure, even though you 
might think it's more effective, there are reasons it probably isn't.

Thanks for taking notice.


Best Regards
jOERG

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Re: About infra maintenance [was: "Re: openmoko.org servers"]

2012-03-25 Thread Bob Ham
On Sun, 2012-03-25 at 17:05 +0100, Joerg Reisenweber wrote:

> Anyway, best advice when any problems with OM infra hit: 
> * join #openmoko (or #openmoko-cdevel) on freenode.net, 
> * say "hello" and describe the issue, ask what can be / has been done
> and whom 
> to ping (typical post: "Hi! wiki.openmoko.org down for anybody else?")
> * WAIT until somebody answers -  this may be minutes to several
> hours. 

It's ironic that you mention #openmoko-cdevel.  Some months ago I asked
in #openmoko-cdevel when git.openmoko.org was down.  Nobody responded at
all, let alone after some hours.

I also asked in #openmoko-cdevel prior to sending my email a couple of
days ago.  Nobody knew who was maintaining the openmoko servers.  The
fact that the IP addresses were still registered with FIC was pointed
out and it was agreed that this was a problem.  Then I sent my email to
this list.

If the best advice for when there are problems with openmoko.org hosts,
is to bring the subject in #openmoko-cdevel then we really are in
trouble :-)  Could you possibly provide email addresses for roh and
whoever else is responsible for the openmoko.org servers so that
everyone knows who to contact?

Thanks,

Bob

-- 
Bob Ham 
Diaspora: r...@pod.settrans.net

for (;;) { ++pancakes; }


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About infra maintenance [was: "Re: openmoko.org servers"]

2012-03-25 Thread Joerg Reisenweber
>> admins are still Roh and Gismo afaik
>> "ownership" (aka payment) went to Harald Welte (see "Name Server" above)
>
>I'm a little confused.  Perhaps I'm being obtuse here but why haven't
>any of these people responded to my original email?
>

All the people doing admin and other tasks are volunteers from community, and 
probably Roh doesn't closely follow this ML (I myself only noticed this mail 
since pabs3 pointed me at it).

Anyway, best advice when any problems with OM infra hit: 
* join #openmoko (or #openmoko-cdevel) on freenode.net, 
* say "hello" and describe the issue, ask what can be / has been done and whom 
to ping (typical post: "Hi! wiki.openmoko.org down for anybody else?")
* WAIT until somebody answers -  this may be minutes to several hours.
 
(you'll always get my attention when you ping my nick "DocScrutinizer", though 
usually most users in this channel have an idea of what's going on and how to 
proceed, and some are even better suited to deal with infra problems than I 
am)
Roh can also be found on freenode, though I suggest not to immediately pester 
him directly but rather first ask in #openmoko-cdevel


cheers
jOERG

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