Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-07-07 Thread NeilBrown
On Wed, July 8, 2009 2:25 pm, Denis Johnson wrote:
> Also I am somewhat concerned that from Australia we will struggle to
> make the cut-off date considering it is already the 8th here.

I just got my freerunner back two days ago.
I posted it on the 10th of June.  It was processed by the 29th
and arrived back in Australia by 6th July.

Given that the deadline is now 7 days away, I think you have certainly
left it too late.
However it cannot hurt to email  buzz...@sdgsystems.com and ask if
you could still send it - I have found them quite responsive.

(my return postage was $US31.35, $AU41.65 - more than I hoped, but
less than the international express.

NeilBrown

PS. Sound quality is much better after the fix.


>
> cheers Denis
>
> On Fri, Jun 5, 2009 at 4:53 PM, NeilBrown wrote:
>> On Fri, June 5, 2009 4:32 pm, Dr. H. Nikolaus Schaller wrote:
>>> He wrote that he is in the US.
>>>
>>> We also run the same program for a while for EU customers:
>>>
>>> http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
>>>
>>> Nikolaus
>>
>> Any suggestions on a best course of action for Australian
>> customers?
>>
>> Supposing we were happy to pay shipping to-from USA, how
>> would we go about paying the return postage and what might it
>> cost (I think it is about $AU15 to post to the USA from here,
>> for standard airmail).
>>
>> Thanks,
>> NeilBrown
>>
>>
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>
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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-07-07 Thread Denis Johnson
Also I am somewhat concerned that from Australia we will struggle to
make the cut-off date considering it is already the 8th here.

cheers Denis

On Fri, Jun 5, 2009 at 4:53 PM, NeilBrown wrote:
> On Fri, June 5, 2009 4:32 pm, Dr. H. Nikolaus Schaller wrote:
>> He wrote that he is in the US.
>>
>> We also run the same program for a while for EU customers:
>>
>> http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
>>
>> Nikolaus
>
> Any suggestions on a best course of action for Australian
> customers?
>
> Supposing we were happy to pay shipping to-from USA, how
> would we go about paying the return postage and what might it
> cost (I think it is about $AU15 to post to the USA from here,
> for standard airmail).
>
> Thanks,
> NeilBrown
>
>
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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-07-07 Thread Rodney D. Myers

On Jun 4, 2009, at 2:07 PM, Brian Fuller wrote:


Hello Openmoko Community!

As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
may have experienced an audio buzz while making a phone call.
Openmoko has identified the issue and upgraded the hardware to fix
this issue.  The GTA02 version A7 phones are now available and include
this fix.


I just received my OM back from SGS Systems, and I'd like to thank  
Brian & SDG Systems for this fix.


Now to start using the phone regularly, to see if Android is going to  
make the difference, for me.


--
Rodney D. Myers 
ICQ#: AIM#:YAHOO:
18002350  mailman452   mailman42_5

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
Ben Franklin - 1759



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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-05 Thread Boris Wong
Warren Baird wrote:
> Will this offer be availble in Canada also?   
I live in Vancouver BC, and have just sent two Freerunners in today. You 
just have to pay for the shipping back.
> to avoid dealing with customs?
I'm not entirely sure how customs works, but we are not purchasing 
products from the US nor are we selling. We are receiving a free service 
and we just pay for shipping to and from ("ship to" by going to a postal 
office and "ship back" by ordering and paying on their site).

Hopefully they won't charge me anything. And I don't remember if they 
use UPS service, but the UPS service is known to charge extreme amounts 
on duties since they have their "private brokerage services", which 
could potentially cost more than the Freerunner itself. =/ Here's to hoping!

-Boris


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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-05 Thread Warren Baird
Hi Brian,

Will this offer be availble in Canada also?   I see you've co-signed it with
Koolu - for those of us in Canada who bought from Koolu will there be a
Canadian address to send our FRs to - to avoid dealing with customs?

Thanks,

Warren


On Thu, Jun 4, 2009 at 5:07 PM, Brian Fuller  wrote:

> Hello Openmoko Community!
>
> As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
> may have experienced an audio buzz while making a phone call.
> Openmoko has identified the issue and upgraded the hardware to fix
> this issue.  The GTA02 version A7 phones are now available and include
> this fix.
>
> In response to this audio buzz issue, Openmoko has implemented a
> program by which owners of GTA02 version A5 & A6 FreeRunners can have
> their phones reworked to an electrical revision similar to version
> A7.  All owners of version A5 & A6 FreeRunners are eligible for this
> program. SDG Systems (SDG), the US Master Distributor of the
> FreeRunner, will be performing the necessary revision work.
>
> To review the details of this program and to participate, please go to
> the SDG online store located at www.sdgsystems.com, select Openmoko on
> the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5
> & A6 Audio Buzz - Quality Enhancement Service, and complete the
> registration and checkout process.  For each phone returned for
> rework, you will receive a complimentary FreeRunner replacement
> battery to offset your shipping fees.  For those interested in
> purchasing additional phones, coupon code 5CZ8HT54, redeemable only at
> the SDG online store, is available for $30 off the retail price of
> $389 for the version A7 FreeRunner.  The coupon code has no quantity
> restrictions and expires on 7/31/09.
>
> Participants' phones needing reworked MUST be returned to SDG by
> Wednesday, July 15, 2009, to qualify for this program.
>
> For any additional assistance or questions, please email
> buzz...@sdgsystems.com
> .
>
> We appreciate your cooperation as we work to resolve this matter.
>
> Sincerely,
> SDG Systems & Koolu, Inc.
>
>
>
>
>
>
> ___
> Openmoko community mailing list
> community@lists.openmoko.org
> http://lists.openmoko.org/mailman/listinfo/community
>



-- 
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http://www.synergisticimages.ca
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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-05 Thread Steve Mosher
Max wrote:
> Great to hear that...
> Btw, where do you actually situated?... at least information about
> continent you're in would greatly help in estimating shipment costs :)
>
> cheers,
> Max.
>
>
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>   
They are in the US.

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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-05 Thread Brian Fuller
Hi Dan.

We are glad to be able to help with the resolution of this issue.   
Regarding the invisible shield, if it's not easily removed we will  
carefully work around it but cannot guarantee that it will not be  
damaged during the repair.

In regard to the other fixes you mentioned, since we do not have the  
specs for those fixes, we will not be able to complete them for you.

Please let me know if you have any further questions.

Thanks,
Brian

On Jun 5, 2009, at 1:16 AM, Staley, Daniel L wrote:

> Thank you for doing this!
> I have a full body invisible shield on my freerunner, is this okay  
> to send in?  It can still be opened per usual, but I just wanted to  
> make sure it was okay first.
>
> Is there any way we could perhaps pay extra and get the GPS  
> capacitor, Bass Fix, and Recamping fix as well?
> If not, thats finethe buzz fix is really the only one that  
> mattersthe others have good enough software work-arounds.
>
> Thanks again!
> -Dan Staley
>
>
> 
> From: Brian Fuller [bful...@sdgsystems.com]
> Sent: Thursday, June 04, 2009 5:07 PM
> To: community@lists.openmoko.org
> Subject: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz -  
> QualityEnhancement Service
>
> Hello Openmoko Community!
>
> As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
> may have experienced an audio buzz while making a phone call.
> Openmoko has identified the issue and upgraded the hardware to fix
> this issue.  The GTA02 version A7 phones are now available and include
> this fix.
>
> In response to this audio buzz issue, Openmoko has implemented a
> program by which owners of GTA02 version A5 & A6 FreeRunners can have
> their phones reworked to an electrical revision similar to version
> A7.  All owners of version A5 & A6 FreeRunners are eligible for this
> program. SDG Systems (SDG), the US Master Distributor of the
> FreeRunner, will be performing the necessary revision work.
>
> To review the details of this program and to participate, please go to
> the SDG online store located at www.sdgsystems.com, select Openmoko on
> the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5
> & A6 Audio Buzz - Quality Enhancement Service, and complete the
> registration and checkout process.  For each phone returned for
> rework, you will receive a complimentary FreeRunner replacement
> battery to offset your shipping fees.  For those interested in
> purchasing additional phones, coupon code 5CZ8HT54, redeemable only at
> the SDG online store, is available for $30 off the retail price of
> $389 for the version A7 FreeRunner.  The coupon code has no quantity
> restrictions and expires on 7/31/09.
>
> Participants' phones needing reworked MUST be returned to SDG by
> Wednesday, July 15, 2009, to qualify for this program.
>
> For any additional assistance or questions, please email 
> buzz...@sdgsystems.com
> .
>
> We appreciate your cooperation as we work to resolve this matter.
>
> Sincerely,
> SDG Systems & Koolu, Inc.
>
>
>
>
>
>
>


Brian Fuller
SDG Systems (http://sdgsystems.com/)
Main:  1-724-452-9366
Direct:  1-724-647-0119 Ext. 107






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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-05 Thread Ben Wong
I know it's unlikely somebody will accidentally send their phone to
Cranberry, PA, but I'd like to point out that the SDG page for the
rework says,

Send phone(s) to:

SDG Systems
Attn: FreeRunner Rework Program
114 W. Grandview Ave., Suite 1
Zelienople, PA 16063

--Ben


On Thu, Jun 4, 2009 at 11:01 PM, Richy wrote:
> from the website:
>
> Location:
>
> SDG Systems, LLC
> 219 Glen Rape Road
> Cranberry Township, PA 16066
>
> Seems to be in the USA, according to googleMaps.
>
>
> On Fri, Jun 5, 2009 at 07:19, Max  wrote:
>>
>> Great to hear that...
>> Btw, where do you actually situated?... at least information about
>> continent you're in would greatly help in estimating shipment costs :)
>>
>> cheers,
>> Max.
>>
>>
>> ___
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>
>
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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread NeilBrown
On Fri, June 5, 2009 4:32 pm, Dr. H. Nikolaus Schaller wrote:
> He wrote that he is in the US.
>
> We also run the same program for a while for EU customers:
>
> http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
>
> Nikolaus

Any suggestions on a best course of action for Australian
customers?

Supposing we were happy to pay shipping to-from USA, how
would we go about paying the return postage and what might it
cost (I think it is about $AU15 to post to the USA from here,
for standard airmail).

Thanks,
NeilBrown


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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Dr. H. Nikolaus Schaller
He wrote that he is in the US.

We also run the same program for a while for EU customers:

http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

Nikolaus


Am 05.06.2009 um 08:01 schrieb Richy:

> from the website:
>
> Location:
>
> SDG Systems, LLC
> 219 Glen Rape Road
> Cranberry Township, PA 16066
>
> Seems to be in the USA, according to googleMaps.
>
>
> On Fri, Jun 5, 2009 at 07:19, Max  wrote:
>>
>> Great to hear that...
>> Btw, where do you actually situated?... at least information about
>> continent you're in would greatly help in estimating shipment  
>> costs :)
>>
>> cheers,
>> Max.
>>
>>
>> ___
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>> http://lists.openmoko.org/mailman/listinfo/community
>
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Mobile Office Solutions
by Golden Delicious Computers GmbH&Co. KG
Buchenstr. 3
D-82041 Oberhaching
+49-89-54290367
http://www.handheld-linux.com

AG München, HRA 89571
VAT DE253626266
Komplementär:
Golden Delicious Computers Verwaltungs GmbH
Oberhaching, AG München, HRB 16602
Geschäftsführer: Dr. Nikolaus Schaller

Digital Tools for Independent People







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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Richy

from the website:

Location:

SDG Systems, LLC
219 Glen Rape Road
Cranberry Township, PA 16066

Seems to be in the USA, according to googleMaps.


On Fri, Jun 5, 2009 at 07:19, Max  wrote:


Great to hear that...
Btw, where do you actually situated?... at least information about
continent you're in would greatly help in estimating shipment costs :)

cheers,
Max.


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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Max
Great to hear that...
Btw, where do you actually situated?... at least information about
continent you're in would greatly help in estimating shipment costs :)

cheers,
Max.


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RE: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Staley, Daniel L
Thank you for doing this!
I have a full body invisible shield on my freerunner, is this okay to send in?  
It can still be opened per usual, but I just wanted to make sure it was okay 
first.

Is there any way we could perhaps pay extra and get the GPS capacitor, Bass 
Fix, and Recamping fix as well?
If not, thats finethe buzz fix is really the only one that mattersthe 
others have good enough software work-arounds.

Thanks again!
-Dan Staley



From: Brian Fuller [bful...@sdgsystems.com]
Sent: Thursday, June 04, 2009 5:07 PM
To: community@lists.openmoko.org
Subject: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality    
Enhancement Service

Hello Openmoko Community!

As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
may have experienced an audio buzz while making a phone call.
Openmoko has identified the issue and upgraded the hardware to fix
this issue.  The GTA02 version A7 phones are now available and include
this fix.

In response to this audio buzz issue, Openmoko has implemented a
program by which owners of GTA02 version A5 & A6 FreeRunners can have
their phones reworked to an electrical revision similar to version
A7.  All owners of version A5 & A6 FreeRunners are eligible for this
program. SDG Systems (SDG), the US Master Distributor of the
FreeRunner, will be performing the necessary revision work.

To review the details of this program and to participate, please go to
the SDG online store located at www.sdgsystems.com, select Openmoko on
the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5
& A6 Audio Buzz - Quality Enhancement Service, and complete the
registration and checkout process.  For each phone returned for
rework, you will receive a complimentary FreeRunner replacement
battery to offset your shipping fees.  For those interested in
purchasing additional phones, coupon code 5CZ8HT54, redeemable only at
the SDG online store, is available for $30 off the retail price of
$389 for the version A7 FreeRunner.  The coupon code has no quantity
restrictions and expires on 7/31/09.

Participants' phones needing reworked MUST be returned to SDG by
Wednesday, July 15, 2009, to qualify for this program.

For any additional assistance or questions, please email buzz...@sdgsystems.com
.

We appreciate your cooperation as we work to resolve this matter.

Sincerely,
SDG Systems & Koolu, Inc.








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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Pablo Miño
Thank you a lot!

On Thu, Jun 4, 2009 at 11:24 PM, Al Johnson
wrote:

> On Thursday 04 June 2009, Pablo Miño wrote:
> > I am looking for the SOP for this fix in the openmoko wiki and I cannot
> > find it.
> > As I am an international user of openmoko if I send it to the US I will
> > have to pay taxes, and taxes in my country are quite high for
> electronics.
> >
> > Could anyone send me the SOP link? I would like to have it fixed locally.
>
> See the Big C files at the link below. One is the SOP, the other a
> walkthrough
> of someone following it, with photos.
>
> http://people.openmoko.org/joerg/GSM_EMI_noise/
>
>
> ___
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>



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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Al Johnson
On Thursday 04 June 2009, Pablo Miño wrote:
> I am looking for the SOP for this fix in the openmoko wiki and I cannot
> find it.
> As I am an international user of openmoko if I send it to the US I will
> have to pay taxes, and taxes in my country are quite high for electronics.
>
> Could anyone send me the SOP link? I would like to have it fixed locally.

See the Big C files at the link below. One is the SOP, the other a walkthrough 
of someone following it, with photos.

http://people.openmoko.org/joerg/GSM_EMI_noise/


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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Stephen LePage
Thanks to everyone involved with this. This brings us one step closer to
having an open and functional phone.

On Thu, Jun 4, 2009 at 6:23 PM, Steve Mosher  wrote:

>  Thanks Brian.
>
>
>
>
> Brian Fuller wrote:
> > Hello Openmoko Community!
> >
> > As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
> > may have experienced an audio buzz while making a phone call.
> > Openmoko has identified the issue and upgraded the hardware to fix
> > this issue.  The GTA02 version A7 phones are now available and include
> > this fix.
> >
> > In response to this audio buzz issue, Openmoko has implemented a
> > program by which owners of GTA02 version A5 & A6 FreeRunners can have
> > their phones reworked to an electrical revision similar to version
> > A7.  All owners of version A5 & A6 FreeRunners are eligible for this
> > program. SDG Systems (SDG), the US Master Distributor of the
> > FreeRunner, will be performing the necessary revision work.
> >
> > To review the details of this program and to participate, please go to
> > the SDG online store located at www.sdgsystems.com, select Openmoko on
> > the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5
> > & A6 Audio Buzz - Quality Enhancement Service, and complete the
> > registration and checkout process.  For each phone returned for
> > rework, you will receive a complimentary FreeRunner replacement
> > battery to offset your shipping fees.  For those interested in
> > purchasing additional phones, coupon code 5CZ8HT54, redeemable only at
> > the SDG online store, is available for $30 off the retail price of
> > $389 for the version A7 FreeRunner.  The coupon code has no quantity
> > restrictions and expires on 7/31/09.
> >
> > Participants' phones needing reworked MUST be returned to SDG by
> > Wednesday, July 15, 2009, to qualify for this program.
> >
> > For any additional assistance or questions, please email
> buzz...@sdgsystems.com
> > .
> >
> > We appreciate your cooperation as we work to resolve this matter.
> >
> > Sincerely,
> > SDG Systems & Koolu, Inc.
> >
> >
> >
> >
> >
> >
> > ___
> > Openmoko community mailing list
> > community@lists.openmoko.org
> > http://lists.openmoko.org/mailman/listinfo/community
> >
>
>
> ___
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>



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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Steve Mosher
 Thanks Brian.

  


Brian Fuller wrote:
> Hello Openmoko Community!
>
> As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you  
> may have experienced an audio buzz while making a phone call.   
> Openmoko has identified the issue and upgraded the hardware to fix  
> this issue.  The GTA02 version A7 phones are now available and include  
> this fix.
>
> In response to this audio buzz issue, Openmoko has implemented a  
> program by which owners of GTA02 version A5 & A6 FreeRunners can have  
> their phones reworked to an electrical revision similar to version  
> A7.  All owners of version A5 & A6 FreeRunners are eligible for this  
> program. SDG Systems (SDG), the US Master Distributor of the  
> FreeRunner, will be performing the necessary revision work.
>
> To review the details of this program and to participate, please go to  
> the SDG online store located at www.sdgsystems.com, select Openmoko on  
> the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5  
> & A6 Audio Buzz - Quality Enhancement Service, and complete the  
> registration and checkout process.  For each phone returned for  
> rework, you will receive a complimentary FreeRunner replacement  
> battery to offset your shipping fees.  For those interested in  
> purchasing additional phones, coupon code 5CZ8HT54, redeemable only at  
> the SDG online store, is available for $30 off the retail price of  
> $389 for the version A7 FreeRunner.  The coupon code has no quantity  
> restrictions and expires on 7/31/09.
>
> Participants' phones needing reworked MUST be returned to SDG by  
> Wednesday, July 15, 2009, to qualify for this program.
>
> For any additional assistance or questions, please email 
> buzz...@sdgsystems.com 
> .
>
> We appreciate your cooperation as we work to resolve this matter.
>
> Sincerely,
> SDG Systems & Koolu, Inc.
>
>
>
>
>
>
> ___
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> community@lists.openmoko.org
> http://lists.openmoko.org/mailman/listinfo/community
>   


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Re: Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Pablo Miño
I am looking for the SOP for this fix in the openmoko wiki and I cannot find
it.
As I am an international user of openmoko if I send it to the US I will have
to pay taxes, and taxes in my country are quite high for electronics.

Could anyone send me the SOP link? I would like to have it fixed locally.

Thank you very much.

Pablo.

On Thu, Jun 4, 2009 at 6:07 PM, Brian Fuller  wrote:

> Hello Openmoko Community!
>
> As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you
> may have experienced an audio buzz while making a phone call.
> Openmoko has identified the issue and upgraded the hardware to fix
> this issue.  The GTA02 version A7 phones are now available and include
> this fix.
>
> In response to this audio buzz issue, Openmoko has implemented a
> program by which owners of GTA02 version A5 & A6 FreeRunners can have
> their phones reworked to an electrical revision similar to version
> A7.  All owners of version A5 & A6 FreeRunners are eligible for this
> program. SDG Systems (SDG), the US Master Distributor of the
> FreeRunner, will be performing the necessary revision work.
>
> To review the details of this program and to participate, please go to
> the SDG online store located at www.sdgsystems.com, select Openmoko on
> the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5
> & A6 Audio Buzz - Quality Enhancement Service, and complete the
> registration and checkout process.  For each phone returned for
> rework, you will receive a complimentary FreeRunner replacement
> battery to offset your shipping fees.  For those interested in
> purchasing additional phones, coupon code 5CZ8HT54, redeemable only at
> the SDG online store, is available for $30 off the retail price of
> $389 for the version A7 FreeRunner.  The coupon code has no quantity
> restrictions and expires on 7/31/09.
>
> Participants' phones needing reworked MUST be returned to SDG by
> Wednesday, July 15, 2009, to qualify for this program.
>
> For any additional assistance or questions, please email
> buzz...@sdgsystems.com
> .
>
> We appreciate your cooperation as we work to resolve this matter.
>
> Sincerely,
> SDG Systems & Koolu, Inc.
>
>
>
>
>
>
> ___
> Openmoko community mailing list
> community@lists.openmoko.org
> http://lists.openmoko.org/mailman/listinfo/community
>



-- 
Pablo Miño
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Openmoko Neo FreeRunner GTA02 versions A5 & A6 Audio Buzz - Quality Enhancement Service

2009-06-04 Thread Brian Fuller
Hello Openmoko Community!

As users of the Openmoko Neo FreeRunner GTA02 versions A5 & A6, you  
may have experienced an audio buzz while making a phone call.   
Openmoko has identified the issue and upgraded the hardware to fix  
this issue.  The GTA02 version A7 phones are now available and include  
this fix.

In response to this audio buzz issue, Openmoko has implemented a  
program by which owners of GTA02 version A5 & A6 FreeRunners can have  
their phones reworked to an electrical revision similar to version  
A7.  All owners of version A5 & A6 FreeRunners are eligible for this  
program. SDG Systems (SDG), the US Master Distributor of the  
FreeRunner, will be performing the necessary revision work.

To review the details of this program and to participate, please go to  
the SDG online store located at www.sdgsystems.com, select Openmoko on  
the Catalog page, select "Buy Now" for the Neo FreeRunner versions A5  
& A6 Audio Buzz - Quality Enhancement Service, and complete the  
registration and checkout process.  For each phone returned for  
rework, you will receive a complimentary FreeRunner replacement  
battery to offset your shipping fees.  For those interested in  
purchasing additional phones, coupon code 5CZ8HT54, redeemable only at  
the SDG online store, is available for $30 off the retail price of  
$389 for the version A7 FreeRunner.  The coupon code has no quantity  
restrictions and expires on 7/31/09.

Participants' phones needing reworked MUST be returned to SDG by  
Wednesday, July 15, 2009, to qualify for this program.

For any additional assistance or questions, please email buzz...@sdgsystems.com 
.

We appreciate your cooperation as we work to resolve this matter.

Sincerely,
SDG Systems & Koolu, Inc.






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