Re: Shipping, Billing, etc

2007-07-20 Thread Andreas Kaeser

Rodolphe Ortalo wrote:

Hmm, btw, I did not even get a YES_I_DO message personnally... has
everyone on the list received one against their order?

Rodolphe
...


I didn't receive one either. Don't know whether my order got lost,
I mistyped my email or I ordered too early or too late (2. day) ;-)

Andreas

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Re: Shipping, Billing, etc

2007-07-20 Thread Rodolphe Ortalo
FYI, I am #2575 because I am generally a wise and patient man...
(Grr!!! I made my order less than 24hours after the opening)

Rodolphe

Le jeudi 19 juillet 2007 à 22:13 +0200, Peter Trapp a écrit :
 YES_I_DID
 
 
 :) or better we = group purchasing :)
 
  From our side everything went fine (#1952 - also not that fare away 
 from Jason (#1820) if this mean something at all). I'm just curios...
 
 
 
 Rodolphe Ortalo schrieb:
  Hmm, btw, I did not even get a YES_I_DO message personnally... has
  everyone on the list received one against their order?



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Re: Shipping, Billing, etc

2007-07-20 Thread Rodolphe Ortalo
Le jeudi 19 juillet 2007 à 13:35 -0700, Daniel Robinson a écrit :
 My number was 3585.  Does that mean there are 1747 nerds ahead of me?

Hmm, possible. But maybe there are even more after you... Comforting
no? ;-)



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Shipping, Billing, etc

2007-07-19 Thread Benjamin Flanagin
The limited number of neo's have got me worried that I might not be in
the first batch. Have anyone been charged for the device yet? I'm ready
to learn the ways of Openmoko Ninjitsu.

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Re: Shipping, Billing, etc

2007-07-19 Thread Giles Jones
Benjamin Flanagin [EMAIL PROTECTED] wrote :

 The limited number of neo's have got me worried that I might not be in
 the first batch. Have anyone been charged for the device yet? I'm ready
 to learn the ways of Openmoko Ninjitsu.
 

One person has confirmed on the list that their order has been processed.

There's a few factors, first there's two colours. Secondly there's two kits, 
the phone only and the phone + dev board kits.

Maybe the white and orange versions will be in more supply?

---
G O Jones





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Re: Shipping, Billing, etc

2007-07-19 Thread Daniel Robinson

I had some concerns about this also.  There has been very little info coming
out from OpenMoko about the number of units of each type that have been
ordered by developers and how many are available.  Moreover, there hasn't
been any information about where we are in the queue.  All that has been
said is that you get one email, then you get another email, then you get
your dev unit.

Do they expect me to keep hitting the refresh button like some blue-haired
lady playing the nickel slots?


On 7/19/07, Giles Jones [EMAIL PROTECTED] wrote:


Benjamin Flanagin [EMAIL PROTECTED] wrote :

 The limited number of neo's have got me worried that I might not be in
 the first batch. Have anyone been charged for the device yet? I'm ready
 to learn the ways of Openmoko Ninjitsu.


One person has confirmed on the list that their order has been processed.

There's a few factors, first there's two colours. Secondly there's two
kits, the phone only and the phone + dev board kits.

Maybe the white and orange versions will be in more supply?

---
G O Jones





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Re: Shipping, Billing, etc

2007-07-19 Thread Peter Trapp
I'm not concerned about the number of units. It's more about the 
delivery date. On


http://wiki.openmoko.org/wiki/SH1_FAQ:

Are there enough phones for the number of orders? Will FIC produce 
another GTA01 batch if needed?

Of course. Please note that there is a lead time of four to six weeks.


I don't want to wait another 6 weeks (~ End of August) to buy GTA02   2 
month later...





Daniel Robinson wrote:
I had some concerns about this also.  There has been very little info 
coming out from OpenMoko about the number of units of each type that 
have been ordered by developers and how many are available.  Moreover, 
there hasn't been any information about where we are in the queue.  
All that has been said is that you get one email, then you get another 
email, then you get your dev unit.


Do they expect me to keep hitting the refresh button like some 
blue-haired lady playing the nickel slots?



On 7/19/07, *Giles Jones*  [EMAIL PROTECTED] 
mailto:[EMAIL PROTECTED] wrote:


Benjamin Flanagin  [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] wrote :

 The limited number of neo's have got me worried that I might not
be in
 the first batch. Have anyone been charged for the device yet?
I'm ready
 to learn the ways of Openmoko Ninjitsu.


One person has confirmed on the list that their order has been
processed.

There's a few factors, first there's two colours. Secondly there's
two kits, the phone only and the phone + dev board kits.

Maybe the white and orange versions will be in more supply?

---
G O Jones





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Re: Shipping, Billing, etc

2007-07-19 Thread Ian Stirling

Peter Trapp wrote:
I'm not concerned about the number of units. It's more about the 
delivery date. On


http://wiki.openmoko.org/wiki/SH1_FAQ:

Are there enough phones for the number of orders? Will FIC produce 
another GTA01 batch if needed?

 Of course. Please note that there is a lead time of four to six weeks.


I don't want to wait another 6 weeks (~ End of August) to buy GTA02   2 
month later...




Based on basic sums of tickets and phones per order, it seems likely 
that the number of phones ordered is 800-1500 or so.

It is very likely that there will be a delay.

If they kicked off the production process for the next batch on the 10th 
- after having several hundred orders - then 4 weeks comes around the 
8th of August. Probably another week at least for shipping.

So, at best, another month.

At worst - if nobodies pressed the button, and the production time is 6 
weeks, and this doesn't happen till they get the first batch out the 
door, we might be looking at the first days of November.



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Re: Shipping, Billing, etc

2007-07-19 Thread Rodolphe Ortalo
Le jeudi 19 juillet 2007 à 18:04 +0100, Ian Stirling a écrit :
[...]
 At worst - if nobodies pressed the button, and the production time is 6 
 weeks, and this doesn't happen till they get the first batch out the 
 door, we might be looking at the first days of November.
[...]

Sob. (Snif in original language.)
Well, that's not such bad news if there are lots of orders...
BOOUUUHH...

Rodolphe

I will really need to to write yet another toy app to wait until then,
any ideas?




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Re: Shipping, Billing, etc

2007-07-19 Thread Andy Powell
On Thursday 19 July 2007 17:15, Daniel Robinson wrote:
 I had some concerns about this also.  There has been very little info
 coming out from OpenMoko about the number of units of each type that have
 been ordered by developers and how many are available.  Moreover, there
 hasn't been any information about where we are in the queue.  All that has
 been said is that you get one email, then you get another email, then you
 get your dev unit.

 Do they expect me to keep hitting the refresh button like some blue-haired
 lady playing the nickel slots?


I'm waiting for them to get us to send them a picture with a fish on my head, 
or holding up a sign that says 'I sleep with badgers' in Taiwanese.

All in all the dire communication is the biggest problem. It appears that 2 
people have had confirmation that their credit card has been charged, neither 
seems to have a tracking number and neither appears to have shipped. We know 
the neo1973's arrived on the 17th so why haven't more cards been charged and 
boxes shipped.

I'd rather they stopped making dumb videos and started packing, billing and 
shipping.


Andy

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Re: Shipping, Billing, etc

2007-07-19 Thread Peter Trapp

Ian Stirling wrote:

Peter Trapp wrote:
I don't want to wait another 6 weeks (~ End of August) to buy GTA02   
2 month later...




Based on basic sums of tickets and phones per order, it seems likely 
that the number of phones ordered is 800-1500 or so.

It is very likely that there will be a delay.


It's likely that there will be some delay for sure. IMO they had around 
1000 on stoc for shipping (dunno where the number came from)...


It's less the question if there will be a delay. More to whom it 
concerns ...




If they kicked off the production process for the next batch on the 10th 
- after having several hundred orders - then 4 weeks comes around the 
8th of August. Probably another week at least for shipping.

So, at best, another month.

At worst - if nobodies pressed the button, and the production time is 6 
weeks, and this doesn't happen till they get the first batch out the 
door, we might be looking at the first days of November.




first days of November ...
   ... probably they will just ship GTA02 ;)

I guess it will be something in between (08/08 -- start of November) , 
but that's the point. There should be some statement on that...



These are only my 2 cents. Don't count on GTA02...

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Re: Shipping, Billing, etc

2007-07-19 Thread richard5
I think you guys need to have a little more patience.  If your phone 
doesn't get

to you RIGHT NOW the world is not going to end.  You'll have plenty of time
after your phone gets to you to play with it.  Relax, have a coffee and a
danish and everything will be fine.


Quoting Andy Powell [EMAIL PROTECTED]:


On Thursday 19 July 2007 17:15, Daniel Robinson wrote:

I had some concerns about this also.  There has been very little info
coming out from OpenMoko about the number of units of each type that have
been ordered by developers and how many are available.  Moreover, there
hasn't been any information about where we are in the queue.  All that has
been said is that you get one email, then you get another email, then you
get your dev unit.

Do they expect me to keep hitting the refresh button like some blue-haired
lady playing the nickel slots?



I'm waiting for them to get us to send them a picture with a fish on my head,
or holding up a sign that says 'I sleep with badgers' in Taiwanese.

All in all the dire communication is the biggest problem. It appears that 2
people have had confirmation that their credit card has been charged, neither
seems to have a tracking number and neither appears to have shipped. We know
the neo1973's arrived on the 17th so why haven't more cards been charged and
boxes shipped.

I'd rather they stopped making dumb videos and started packing, billing and
shipping.


Andy

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Re: Shipping, Billing, etc

2007-07-19 Thread Joe Pfeiffer
[EMAIL PROTECTED] writes:
I think you guys need to have a little more patience.  If your phone 
doesn't get
to you RIGHT NOW the world is not going to end.  You'll have plenty of time
after your phone gets to you to play with it.  Relax, have a coffee and a
danish and everything will be fine.

I can certainly be patient (I didn't strangle either of my
children...), but it would be good to know my place in the queue --
some hint of how many phones have been ordered, how long the waiting
list might be...

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Re: Shipping, Billing, etc

2007-07-19 Thread Giles Jones


On 19 Jul 2007, at 19:47, Joe Pfeiffer wrote:




I can certainly be patient (I didn't strangle either of my
children...), but it would be good to know my place in the queue --
some hint of how many phones have been ordered, how long the waiting
list might be...



I drew out an approximation of the screen size on paper and I think  
having hardware will be important if you are to achieve maximum  
usability.



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Re: Shipping, Billing, etc

2007-07-19 Thread Rodolphe Ortalo
Hmm, btw, I did not even get a YES_I_DO message personnally... has
everyone on the list received one against their order?

Rodolphe



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Re: Shipping, Billing, etc

2007-07-19 Thread Ted Lemon

On Jul 19, 2007, at 12:29 PM, Andy Powell wrote:
What they should have done is not opened the shop for 2 weeks and  
then got
everything in place rather than taken the orders and then sit  
around waiting

because no one thought about the merchant account.


Those bastards!   How dare they?

Man, remember back in the day when you used to mail order things by  
sending a check in an envelope through the postal service?   And then  
four to six weeks later the box would come, or maybe not?   And  
that's what people did for over a century, between the time that mail  
order was invented and the time that the Internet and package  
tracking over the Internet became a possibility.


Sure, this could have been handled better.   If they'd asked me, I  
could have set up a Zencart site for them.   So could probably a  
dozen or more people on this mailing list.   But they had a lot of  
work to do getting the phone out, and they were overconfident about  
how easy this part would be.   We can be angry at them if we want,  
for this oversight, but it's not going to make any difference in how  
soon our phones get shipped.


On the other hand, if you get strident enough, it might make them  
regret ever trying to ship an open source phone.   If that's not your  
goal, you might want to consider different tactics.



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Re: Shipping, Billing, etc

2007-07-19 Thread Peter Trapp

YES_I_DID


:) or better we = group purchasing :)

From our side everything went fine (#1952 - also not that fare away 
from Jason (#1820) if this mean something at all). I'm just curios...




Rodolphe Ortalo schrieb:

Hmm, btw, I did not even get a YES_I_DO message personnally... has
everyone on the list received one against their order?

Rodolphe



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Re: Shipping, Billing, etc

2007-07-19 Thread Scott Rushforth

Out of curiosity,

Has anyone else seen their credit card charged?

My order was only 1838, and my card has not been charged, nor have I 
received an ack, or any form of confirmation after replying with 'YES_I_DO'.


Seems like they should be able to process at least 18 credit cards per 
day?  Maybe Not?


Ah well, whats another week, right?

cheers

-scott


Peter Trapp wrote:

YES_I_DID


:) or better we = group purchasing :)

From our side everything went fine (#1952 - also not that fare away 
from Jason (#1820) if this mean something at all). I'm just curios...




Rodolphe Ortalo schrieb:

Hmm, btw, I did not even get a YES_I_DO message personnally... has
everyone on the list received one against their order?

Rodolphe



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Re: Shipping, Billing, etc

2007-07-19 Thread Daniel Robinson

My number was 3585.  Does that mean there are 1747 nerds ahead of me?

On 7/19/07, Scott Rushforth [EMAIL PROTECTED] wrote:


Out of curiosity,

Has anyone else seen their credit card charged?

My order was only 1838, and my card has not been charged, nor have I
received an ack, or any form of confirmation after replying with
'YES_I_DO'.

Seems like they should be able to process at least 18 credit cards per
day?  Maybe Not?

Ah well, whats another week, right?

cheers

-scott


Peter Trapp wrote:
 YES_I_DID


 :) or better we = group purchasing :)

 From our side everything went fine (#1952 - also not that fare away
 from Jason (#1820) if this mean something at all). I'm just curios...



 Rodolphe Ortalo schrieb:
 Hmm, btw, I did not even get a YES_I_DO message personnally... has
 everyone on the list received one against their order?

 Rodolphe



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Re: Shipping, Billing, etc

2007-07-19 Thread Lon Lentz

 I don't think so. The number is a ticket number, not an order number. And
it appears that the order tickets are generated by the same system
generating all of their ticketed responses. So there may be a lot of trouble
tickets included in that number.


On 7/19/07, Daniel Robinson [EMAIL PROTECTED] wrote:


My number was 3585.  Does that mean there are 1747 nerds ahead of me?

On 7/19/07, Scott Rushforth [EMAIL PROTECTED]  wrote:

 Out of curiosity,

 Has anyone else seen their credit card charged?

 My order was only 1838, and my card has not been charged, nor have I
 received an ack, or any form of confirmation after replying with
 'YES_I_DO'.

 Seems like they should be able to process at least 18 credit cards per
 day?  Maybe Not?

 Ah well, whats another week, right?

 cheers

 -scott


 Peter Trapp wrote:
  YES_I_DID
 
 
  :) or better we = group purchasing :)
 
  From our side everything went fine (#1952 - also not that fare away
  from Jason (#1820) if this mean something at all). I'm just curios...
 
 
 
  Rodolphe Ortalo schrieb:
  Hmm, btw, I did not even get a YES_I_DO message personnally... has
  everyone on the list received one against their order?
 
  Rodolphe
 
 
 
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Re: Shipping, Billing, etc

2007-07-19 Thread Peter Trapp
From P1_Owners (http://wiki.openmoko.org/wiki/P1_Owners) you can see 2 
credit card charges: #1820#1821 (from the 07/18/07)


highest number seen:   #3882

-homyx



Scott Rushforth wrote:

Out of curiosity,

Has anyone else seen their credit card charged?

My order was only 1838, and my card has not been charged, nor have I 
received an ack, or any form of confirmation after replying with 
'YES_I_DO'.


Seems like they should be able to process at least 18 credit cards per 
day?  Maybe Not?


Ah well, whats another week, right?

cheers

-scott




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Re: Shipping, Billing, etc

2007-07-19 Thread Mark

You guys realize FIC doesn't sell things to consumers.  This is
probably the First Credit card billing they've done(at least this many
transactions at once), and those two may have been test cases.  I
suspect they need to be sent to the company in a specific format that
they wanted to test rather then have (for example 200) messed up
charges.  I suspect soon everyone who will get a neo in the first
batch will be charged and the boxes sent out same/next day.  Also
don't forget we were told a long time ago 16th at the earliest so we
are actually 3 days late, not two weeks.  I also suspect they opened
the store so early just in case they got 1747 orders they can get them
in production asap.

On 7/19/07, Scott Rushforth [EMAIL PROTECTED] wrote:

Out of curiosity,

Has anyone else seen their credit card charged?

My order was only 1838, and my card has not been charged, nor have I
received an ack, or any form of confirmation after replying with 'YES_I_DO'.

Seems like they should be able to process at least 18 credit cards per
day?  Maybe Not?

Ah well, whats another week, right?

cheers

-scott


Peter Trapp wrote:
 YES_I_DID


 :) or better we = group purchasing :)

 From our side everything went fine (#1952 - also not that fare away
 from Jason (#1820) if this mean something at all). I'm just curios...



 Rodolphe Ortalo schrieb:
 Hmm, btw, I did not even get a YES_I_DO message personnally... has
 everyone on the list received one against their order?

 Rodolphe



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Re: Shipping, Billing, etc

2007-07-19 Thread Andy Powell
On Thursday 19 July 2007 22:09, Mark wrote:
 You guys realize FIC doesn't sell things to consumers.  This is
 probably the First Credit card billing they've done(at least this many
 transactions at once), and those two may have been test cases.  I

That's perfectly understandable, but 2 cards in as many days, it doesn't take 
that long...

 suspect they need to be sent to the company in a specific format that
 they wanted to test rather then have (for example 200) messed up
 charges.  I suspect soon everyone who will get a neo in the first
 batch will be charged and the boxes sent out same/next day.  Also
 don't forget we were told a long time ago 16th at the earliest so we
 are actually 3 days late, not two weeks.  I also suspect they opened

No, sending an email with the word 'remember' at the beginning doesn't 
actually constitute advanced notice. There was no indication at all that 
there would be a delay in shipping until this message,

http://lists.openmoko.org/pipermail/community/2007-July/006633.html

so it's still 2 weeks late. 

Andy

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Re: Shipping, Billing, etc

2007-07-19 Thread Andy Powell
On Thursday 19 July 2007 20:58, Rodolphe Ortalo wrote:
 Hmm, btw, I did not even get a YES_I_DO message personnally... has
 everyone on the list received one against their order?

 Rodolphe

You might not need to have one, there was some cut off where they had stated 
that the device was a development one, not a consumer product. I think they 
just sent the YES_I_DO message to really early orders...

I don't know what the cut of was though.


Andy

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