[CGUYS] Junk mail in Outlook 2007 Outlook Express

2010-07-06 Thread Fred Jones
Hi Guys! 

I'm confused again and would appreciate any help. 

My Dad who uses Outlook 2007 is having trouble getting another relative's 
email messages. They always go to his junk mail folder. Some of the messages 
only contain a single line with no obvious words that might trigger it to be 
sent to the Junk folder. The domain that the other relative's email is 
sending from is cotse.net which is a privacy service. 

My Dad is also using McAfee that has some email options too. 

Could anybody please tell me - How can this happen? 

Could the problem be with McAfee or likely to be Outlook 2007? 

A similar unrelated issue for me when I send to a friend my mail goes to her 
junk folder in Outlook Express. I don't understand this either as I don't 
have any other trouble with my messages. My friend uses Eset for firewall 
and antivirus. 


Thanks again for any help!


***
**   THIS LIST HAS MOVED TO YAHOO**
**  PLEASE JOIN THE DISCUSSION THERE **
**   Info at http://www.cguys.org/   **
***


Re: [CGUYS] Junk mail in Outlook 2007 Outlook Express

2010-07-06 Thread Chris Dunford
 My Dad who uses Outlook 2007 is having trouble getting another relative's
 email messages. They always go to his junk mail folder.

Could be any number of reasons, but there is a simple fix. Right-click one of 
the junked emails, then click Junk E-mail and Add sender to safe senders 
list. That should fix it permanently.


***
**   THIS LIST HAS MOVED TO YAHOO**
**  PLEASE JOIN THE DISCUSSION THERE **
**   Info at http://www.cguys.org/   **
***


Re: [CGUYS] Junk mail in Outlook 2007 Outlook Express

2010-07-06 Thread tjpa

On Jul 6, 2010, at 1:11 PM, Fred Jones wrote:

email messages. They always go to his junk mail folder


Chris' suggestion is the first thing to do. Another way would be to  
set the email client to always deliver mail from anyone who is in your  
address book.


The problem may be that you have more than on spam cop on the beat, so  
more than one place to whitelist. Start with your email client's  
settings, but consider that you may also need to go to your service  
provider's anti-spam settings.



***
**   THIS LIST HAS MOVED TO YAHOO**
**  PLEASE JOIN THE DISCUSSION THERE **
**   Info at http://www.cguys.org/   **
***