Re: [Coworking] Community Manager/Tummler role, responsibilities, and tasks

[Thomas Lodato]

Thanks, Tony. This is super helpful.

With regards to your comment about the role being a defined position. What 
are examples of how the community manager/tummler is instituted? I have 
seen from my field work a few types: full-time employees with the title; 
coworkers who are given space in exchange for doing admin tasks; owners who 
are really involved in cultivating the space. Are their other ways this 
function is realized?

On Friday, September 16, 2016 at 11:23:07 AM UTC-4, Tony Bacigalupo wrote:
>
> Hi Thomas! 
>
> My thoughts:
>
> 1) It's only necessary insofar as you care to cultivate valuable 
> relationships between your people. One might run a shared workspace with no 
> effort to build community and call it coworking, and maybe some community 
> will emerge on its own. I don't consider this to be in the spirit of the 
> movement.
>
> I'll add that the "role" can take many forms; it need not be an individual 
> with a job title. Ideally, everyone in the community plays a role, with 
> leadership creating the circumstances that encourage and empower everyone 
> to do that.
>
> 2) Responsibilities:
>
> 1. Ensure the space is a safe space for everyone.
> 2. Be nice and encourage others to do the same.
> 3. Look for opportunities to introduce, empower, encourage, celebrate, and 
> give permission.
> 4. Help people clear up any issues that arise, ideally by showing them how 
> to resolve things themselves like grown-ups.
> 5. Not become an individual linchpin of the community, such that it would 
> be seriously injured if you leave.
>
> 3) Tasks:
>
> + Talk to people
> + Develop programs
> + Work with others to develop their programs
> + Ensure stories are getting told, online and offline
> + Assist with day-to-day operations
>
> Off the top of my head!
>
> Tony
>
> On Sep 16, 2016, at 7:48 AM, Thomas Lodato  > wrote:
>
> Hi All-
>
> I am trying to better understand the role and responsibilities of a 
> community manager/tummler for some research/writing I am doing about 
> coworking. I am a postdoc at Georgia Tech and find the very limited 
> academic research on coworking to be disconnected from the way you all 
> think about it. I posted these questions elsewhere, but didn't get much of 
> a response, so hopefully you all can help. So my questions are:
>
> 1) Is the role of community manager/tummler necessary in a coworking 
> space, and why?
> 2) What are the top five responsibilities of a community manager/tummler?
> 3) What tasks do community managers/tummlers perform?
>
> I am not looking for a definitive answer, but individual perspectives and 
> opinions from your experiences in coworking communities. Thanks for any 
> help in advance.
>
> -- 
> Visit this forum on the web at http://discuss.coworking.com
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>

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Re: [Coworking] Community Manager/Tummler role, responsibilities, and tasks

[Tony Bacigalupo]

Hi Thomas! 

My thoughts:

1) It's only necessary insofar as you care to cultivate valuable relationships 
between your people. One might run a shared workspace with no effort to build 
community and call it coworking, and maybe some community will emerge on its 
own. I don't consider this to be in the spirit of the movement.

I'll add that the "role" can take many forms; it need not be an individual with 
a job title. Ideally, everyone in the community plays a role, with leadership 
creating the circumstances that encourage and empower everyone to do that.

2) Responsibilities:

1. Ensure the space is a safe space for everyone.
2. Be nice and encourage others to do the same.
3. Look for opportunities to introduce, empower, encourage, celebrate, and give 
permission.
4. Help people clear up any issues that arise, ideally by showing them how to 
resolve things themselves like grown-ups.
5. Not become an individual linchpin of the community, such that it would be 
seriously injured if you leave.

3) Tasks:

+ Talk to people
+ Develop programs
+ Work with others to develop their programs
+ Ensure stories are getting told, online and offline
+ Assist with day-to-day operations

Off the top of my head!

Tony

> On Sep 16, 2016, at 7:48 AM, Thomas Lodato  wrote:
> 
> Hi All-
> 
> I am trying to better understand the role and responsibilities of a community 
> manager/tummler for some research/writing I am doing about coworking. I am a 
> postdoc at Georgia Tech and find the very limited academic research on 
> coworking to be disconnected from the way you all think about it. I posted 
> these questions elsewhere, but didn't get much of a response, so hopefully 
> you all can help. So my questions are:
> 
> 1) Is the role of community manager/tummler necessary in a coworking space, 
> and why?
> 2) What are the top five responsibilities of a community manager/tummler?
> 3) What tasks do community managers/tummlers perform?
> 
> I am not looking for a definitive answer, but individual perspectives and 
> opinions from your experiences in coworking communities. Thanks for any help 
> in advance.
> -- 
> Visit this forum on the web at http://discuss.coworking.com
> --- 
> You received this message because you are subscribed to the Google Groups 
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.

-- 
Visit this forum on the web at http://discuss.coworking.com
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