EMERGENCY

I emailed you guys a few days ago and I have had no response. Cygwin is not working for me. I reinstalled it twice and type in Xwin.exe -query ruby.engin.edu and enter and this weird grey screen w/ two black lines shows up. I really need this to be fixed. How do I fix it ~Sujata

Troubleshooting

I installed cygwin and opened it up and typed in XWin.exe -query ruby.engin.umich.edu and pressed enter and I get this screen with funny patterns, how can I get cygwin to work?? I looked at the Faqs and this problem is not there. Will you help me? Thanks! ~Sujata