Package: otrs Version: 1.3.2p01-6 Severity: grave Justification: renders package unusable
I decided to test OTRS after I did an apt-get dist-upgrade, and it seems to not work anymore when I click on a pre-filled answer to reply to a ticket (which was created successfully and notified correctly). Here's the error I've got in the browser : Can't locate object method "EncodeOutput" via package "Kernel::System::Encode" at /usr/share/otrs/bin/cgi-bin/../../Kernel/System/Ticket/ArticleStorageDB.pm line 188. Hoping this helps bye Jerome Alet -- System Information: Debian Release: 3.1 Architecture: i386 (i686) Shell: /bin/sh linked to /bin/bash Kernel: Linux 2.4.27-2-686 Locale: [EMAIL PROTECTED], [EMAIL PROTECTED] (charmap=ISO-8859-15) (ignored: LC_ALL set to [EMAIL PROTECTED]) Versions of packages otrs depends on: ii apache 1.3.33-6sarge1 versatile, high-performance HTTP s ii libauthen-sasl-perl 2.08-2 Authen::SASL - SASL Authentication ii libdate-pcalc-perl 1.2-2 Perl module for Gregorian calendar ii libdbi-perl 1.48-1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.15-2 Check validity of Internet email a ii libio-stringy-perl 2.110-1 Perl5 modules for IO from scalars ii libmailtools-perl 1.62-1 Manipulate email in perl programs ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m ii perl 5.8.4-8sarge3 Larry Wall's Practical Extraction -- no debconf information -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
