Package: otrs2 Version: 2.3.4-1 Severity: important Hi,
I believe I've found two other missing deps for otrs2. Here is my install log: sid:~# apt-get install apache2.2-common Reading package lists... Done Building dependency tree Reading state information... Done apache2.2-common is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded. 1 not fully installed or removed. <snip> populating database via sql... error encountered populating database: NOTICE: CREATE TABLE will create implicit sequence "valid_id_seq1" for serial column "valid.id" ERROR: relation "valid" already exists dbconfig-common: otrs2 configure: ignoring errors from here forwards done. dbconfig-common: flushing administrative password dbconfig-common: otrs2 configure: ignoring errors from here forwards ERROR: Module perl does not exist! dpkg: error processing otrs2 (--configure): subprocess post-installation script returned error exit status 1 Errors were encountered while processing: otrs2 E: Sub-process /usr/bin/dpkg returned an error code (1) According to https://debianforum.de/forum/viewtopic.php?f=29&t=100929&start=0 I could solve the problem by installing libapache2-mod-perl2. Then the installation failed again with another error message: sid:~# apt-get install Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded. 1 not fully installed or removed. After this operation, 0B of additional disk space will be used. Setting up otrs2 (2.3.4-1) ... <snip> install_driver(Pg) failed: Can't locate DBD/Pg.pm in @INC (@INC contains: /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at (eval 18) line 3. Perhaps the DBD::Pg perl module hasn't been fully installed, or perhaps the capitalisation of 'Pg' isn't right. Available drivers: DBM, ExampleP, File, Gofer, Proxy, Sponge. at /usr/share/otrs/Kernel/System/DB.pm line 216 dpkg: error processing otrs2 (--configure): subprocess post-installation script returned error exit status 2 Errors were encountered while processing: otrs2 E: Sub-process /usr/bin/dpkg returned an error code (1) sid:~# , I could solve by installing libdbd-pg-perl. Hope my submissions are of any help. H. -- System Information: Debian Release: squeeze/sid APT prefers unstable APT policy: (500, 'unstable') Architecture: i386 (i686) Kernel: Linux 2.6.26-2-686 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_GB.UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.110 add and remove users and groups ii apache2 2.2.11-3 Apache HTTP Server metapackage ii apache2-mpm-worker [httpd- 2.2.11-3 Apache HTTP Server - high speed th ii boa [httpd-cgi] 0.94.14rc21-3 Lightweight and high performance w ii dbconfig-common 1.8.41 common framework for packaging dat ii debconf 1.5.26 Debian configuration management sy ii libauthen-sasl-perl 2.12-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo ii libdate-pcalc-perl 1.2-3 Perl module for Gregorian calendar ii libdbi-perl 1.607-1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.179-2 Check validity of Internet email a ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libmailtools-perl 2.04-1 Manipulate email in perl programs ii libmime-tools-perl 5.427-2 Perl5 modules for MIME-compliant m ii libtext-diff-perl 0.35-3 Perform diffs on files and record ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii perl 5.10.0-19 Larry Wall's Practical Extraction ii ucf 3.0018 Update Configuration File: preserv Versions of packages otrs2 recommends: ii aspell 0.60.6-1 GNU Aspell spell-checker ii libapache2-mod-perl2 2.0.4-5 Integration of perl with the Apach ii libdbd-pg-perl 2.13.0-1 Perl DBI driver for the PostgreSQL pn libgd-graph-perl <none> (no description available) pn libgd-text-perl <none> (no description available) pn libtext-csv-perl <none> (no description available) ii postgresql-8.3 8.3.7-1 object-relational SQL database, ve ii procmail 3.22-16 Versatile e-mail processor Versions of packages otrs2 suggests: pn libnet-ldap-perl <none> (no description available) pn otrs2-doc-en | otrs2-doc-de <none> (no description available) -- debconf information: otrs2/install-error: abort otrs2/remove-error: abort otrs2/pgsql/authmethod-admin: ident otrs2/pgsql/method: unix socket otrs2/db/app-user: otrs otrs2/resetdbuser: true otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/internal/skip-preseed: false otrs2/remote/port: otrs2/upgrade-backup: true otrs2/db/dbname: otrs2 otrs2/pgsql/admin-user: postgres otrs2/dbconfig-reinstall: false otrs2/db/basepath: * otrs2/dbconfig-install: true otrs2/pgsql/manualconf: otrs2/mysql/method: unix socket otrs2/dbconfig-remove: otrs2/upgrade-error: abort otrs2/remote/newhost: otrs2/internal/reconfiguring: false otrs2/purge: false * otrs2/database-type: pgsql otrs2/pgsql/no-empty-passwords: otrs2/dbconfig-upgrade: true otrs2/passwords-do-not-match: otrs2/remote/host: otrs2/missing-db-package-error: abort otrs2/mysql/admin-user: root -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". 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