Below is a fresh squeeze fully up-to-date install. I disabled 'install-recommends' in APT. I pre-installed the postgresql package then ran the below.
My dbconfig answers were: yes, psql, password: otrs2 Let me know if you need anything else r...@squeeze:~# apt-get install otrs2 Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: apache2 apache2-mpm-worker apache2-utils apache2.2-bin apache2.2-common dbconfig-common fontconfig-config libalgorithm-diff-perl libapache2-mod-perl2 libapache2-reload-perl libapr1 libaprutil1 libaprutil1-dbd-sqlite3 libaprutil1-ldap libauthen-sasl-perl libbit-vector-perl libcarp-clan-perl libclass-inspector-perl libconvert-binhex-perl libcrypt-passwdmd5-perl libcrypt-ssleay-perl libdate-pcalc-perl libdbd-mysql-perl libdbi-perl libdevel-symdump-perl libdigest-hmac-perl libdigest-sha1-perl libemail-valid-perl libfcgi-perl libfontconfig1 libgd-gd2-noxpm-perl libgd-graph-perl libgd-text-perl libgd2-noxpm libhtml-parser-perl libhtml-tagset-perl libhtml-tree-perl libio-socket-ssl-perl libio-stringy-perl libjpeg62 libjs-prototype libjs-yui libmail-pop3client-perl libmailtools-perl libmime-tools-perl libmysqlclient16 libnet-daemon-perl libnet-dns-perl libnet-domain-tld-perl libnet-imap-simple-perl libnet-imap-simple-ssl-perl libnet-ip-perl libnet-smtp-ssl-perl libnet-ssleay-perl libossp-uuid-perl libossp-uuid16 libpdf-api2-perl libperl5.10 libplrpc-perl libpng12-0 libsoap-lite-perl libtask-weaken-perl libtext-csv-perl libtext-diff-perl libtimedate-perl liburi-perl libwww-perl libxml-feedpp-perl libxml-parser-perl libxml-treepp-perl libxpm4 mysql-common ttf-dejavu ttf-dejavu-core ttf-dejavu-extra Suggested packages: apache2-doc apache2-suexec apache2-suexec-custom libgssapi-perl ttf-dustin libgd-tools libdata-dump-perl libio-socket-inet6-perl uuid libnet-jabber-perl libmime-lite-perl otrs2-doc-en otrs2-doc-de libnet-ldap-perl Recommended packages: libalgorithm-diff-xs-perl libbsd-resource-perl libnet-libidn-perl javascript-common libtext-csv-xs-perl libhtml-format-perl aspell ispell The following NEW packages will be installed: apache2 apache2-mpm-worker apache2-utils apache2.2-bin apache2.2-common dbconfig-common fontconfig-config libalgorithm-diff-perl libapache2-mod-perl2 libapache2-reload-perl libapr1 libaprutil1 libaprutil1-dbd-sqlite3 libaprutil1-ldap libauthen-sasl-perl libbit-vector-perl libcarp-clan-perl libclass-inspector-perl libconvert-binhex-perl libcrypt-passwdmd5-perl libcrypt-ssleay-perl libdate-pcalc-perl libdbd-mysql-perl libdbi-perl libdevel-symdump-perl libdigest-hmac-perl libdigest-sha1-perl libemail-valid-perl libfcgi-perl libfontconfig1 libgd-gd2-noxpm-perl libgd-graph-perl libgd-text-perl libgd2-noxpm libhtml-parser-perl libhtml-tagset-perl libhtml-tree-perl libio-socket-ssl-perl libio-stringy-perl libjpeg62 libjs-prototype libjs-yui libmail-pop3client-perl libmailtools-perl libmime-tools-perl libmysqlclient16 libnet-daemon-perl libnet-dns-perl libnet-domain-tld-perl libnet-imap-simple-perl libnet-imap-simple-ssl-perl libnet-ip-perl libnet-smtp-ssl-perl libnet-ssleay-perl libossp-uuid-perl libossp-uuid16 libpdf-api2-perl libperl5.10 libplrpc-perl libpng12-0 libsoap-lite-perl libtask-weaken-perl libtext-csv-perl libtext-diff-perl libtimedate-perl liburi-perl libwww-perl libxml-feedpp-perl libxml-parser-perl libxml-treepp-perl libxpm4 mysql-common otrs2 ttf-dejavu ttf-dejavu-core ttf-dejavu-extra 0 upgraded, 76 newly installed, 0 to remove and 2 not upgraded. Need to get 27.9 MB of archives. After this operation, 111 MB of additional disk space will be used. Do you want to continue [Y/n]? Get:1 http://debian.lcs.mit.edu/debian/ squeeze/main libapr1 i386 1.4.2-6 [85.4 kB] Get:2 http://debian.lcs.mit.edu/debian/ squeeze/main libaprutil1 i386 1.3.9+dfsg-5 [87.0 kB] Get:3 http://debian.lcs.mit.edu/debian/ squeeze/main libaprutil1-dbd-sqlite3 i386 1.3.9+dfsg-5 [27.2 kB] Get:4 http://debian.lcs.mit.edu/debian/ squeeze/main libaprutil1-ldap i386 1.3.9+dfsg-5 [25.3 kB] Get:5 http://debian.lcs.mit.edu/debian/ squeeze/main apache2.2-bin i386 2.2.16-3 [1,344 kB] Get:6 http://debian.lcs.mit.edu/debian/ squeeze/main apache2-utils i386 2.2.16-3 [164 kB] Get:7 http://debian.lcs.mit.edu/debian/ squeeze/main apache2.2-common i386 2.2.16-3 [307 kB] Get:8 http://debian.lcs.mit.edu/debian/ squeeze/main apache2-mpm-worker i386 2.2.16-3 [2,224 B] Get:9 http://debian.lcs.mit.edu/debian/ squeeze/main apache2 i386 2.2.16-3 [1,386 B] Get:10 http://debian.lcs.mit.edu/debian/ squeeze/main dbconfig-common all 1.8.46 [474 kB] Get:11 http://debian.lcs.mit.edu/debian/ squeeze/main ttf-dejavu-core all 2.31-1 [1,451 kB] Get:12 http://debian.lcs.mit.edu/debian/ squeeze/main fontconfig-config all 2.8.0-2.1 [217 kB] Get:13 http://debian.lcs.mit.edu/debian/ squeeze/main libalgorithm-diff-perl all 1.19.02-2 [51.5 kB] Get:14 http://debian.lcs.mit.edu/debian/ squeeze/main liburi-perl all 1.54-2 [98.5 kB] Get:15 http://debian.lcs.mit.edu/debian/ squeeze/main libhtml-tagset-perl all 3.20-2 [13.5 kB] Get:16 http://debian.lcs.mit.edu/debian/ squeeze/main libhtml-parser-perl i386 3.66-1 [113 kB] Get:17 http://debian.lcs.mit.edu/debian/ squeeze/main libhtml-tree-perl all 3.23-2 [209 kB] Get:18 http://debian.lcs.mit.edu/debian/ squeeze/main libwww-perl all 5.836-1 [401 kB] Get:19 http://debian.lcs.mit.edu/debian/ squeeze/main libdevel-symdump-perl all 2.08-3 [16.6 kB] Get:20 http://debian.lcs.mit.edu/debian/ squeeze/main libperl5.10 i386 5.10.1-15 [632 kB] Get:21 http://debian.lcs.mit.edu/debian/ squeeze/main libapache2-mod-perl2 i386 2.0.4-7 [1,077 kB] Get:22 http://debian.lcs.mit.edu/debian/ squeeze/main libapache2-reload-perl all 0.10-2 [19.9 kB] Get:23 http://debian.lcs.mit.edu/debian/ squeeze/main libauthen-sasl-perl all 2.1500-1 [54.0 kB] Get:24 http://debian.lcs.mit.edu/debian/ squeeze/main libcarp-clan-perl all 6.04-1 [15.8 kB] Get:25 http://debian.lcs.mit.edu/debian/ squeeze/main libbit-vector-perl i386 7.1-1 [171 kB] Get:26 http://debian.lcs.mit.edu/debian/ squeeze/main libclass-inspector-perl all 1.24-1 [19.9 kB] Get:27 http://debian.lcs.mit.edu/debian/ squeeze/main libconvert-binhex-perl all 1.119+pristine-3 [30.3 kB] Get:28 http://debian.lcs.mit.edu/debian/ squeeze/main libcrypt-passwdmd5-perl all 1.3-9 [10.3 kB] Get:29 http://debian.lcs.mit.edu/debian/ squeeze/main libcrypt-ssleay-perl i386 0.57-2 [56.7 kB] Get:30 http://debian.lcs.mit.edu/debian/ squeeze/main libdate-pcalc-perl i386 6.1-1 [271 kB] Get:31 http://debian.lcs.mit.edu/debian/ squeeze/main mysql-common all 5.1.49-1 [69.9 kB] Get:32 http://debian.lcs.mit.edu/debian/ squeeze/main libmysqlclient16 i386 5.1.49-1 [1,933 kB] Get:33 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-daemon-perl all 0.43-1 [46.6 kB] Get:34 http://debian.lcs.mit.edu/debian/ squeeze/main libplrpc-perl all 0.2020-2 [36.0 kB] Get:35 http://debian.lcs.mit.edu/debian/ squeeze/main libdbi-perl i386 1.612-1 [879 kB] Get:36 http://debian.lcs.mit.edu/debian/ squeeze/main libdbd-mysql-perl i386 4.016-1 [138 kB] Get:37 http://debian.lcs.mit.edu/debian/ squeeze/main libdigest-sha1-perl i386 2.13-1 [26.1 kB] Get:38 http://debian.lcs.mit.edu/debian/ squeeze/main libdigest-hmac-perl all 1.02+dfsg-1 [11.8 kB] Get:39 http://debian.lcs.mit.edu/debian/ squeeze/main libtimedate-perl all 1.2000-1 [41.2 kB] Get:40 http://debian.lcs.mit.edu/debian/ squeeze/main libmailtools-perl all 2.06-1 [97.4 kB] Get:41 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-ip-perl all 1.25-2 [30.2 kB] Get:42 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-dns-perl i386 0.66-2 [298 kB] Get:43 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-domain-tld-perl all 1.68-1 [11.2 kB] Get:44 http://debian.lcs.mit.edu/debian/ squeeze/main libemail-valid-perl all 0.184-1 [19.8 kB] Get:45 http://debian.lcs.mit.edu/debian/ squeeze/main libfcgi-perl i386 0.71-1 [39.8 kB] Get:46 http://debian.lcs.mit.edu/debian/ squeeze/main libfontconfig1 i386 2.8.0-2.1 [274 kB] Get:47 http://debian.lcs.mit.edu/debian/ squeeze/main libjpeg62 i386 6b1-1 [88.0 kB] Get:48 http://debian.lcs.mit.edu/debian/ squeeze/main libpng12-0 i386 1.2.44-1 [176 kB] Get:49 http://debian.lcs.mit.edu/debian/ squeeze/main libxpm4 i386 1:3.5.8-1 [41.9 kB] Get:50 http://debian.lcs.mit.edu/debian/ squeeze/main libgd2-noxpm i386 2.0.36~rc1~dfsg-4 [226 kB] Get:51 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-ssleay-perl i386 1.36-1 [208 kB] Get:52 http://debian.lcs.mit.edu/debian/ squeeze/main libio-socket-ssl-perl all 1.33-1 [58.5 kB] Get:53 http://debian.lcs.mit.edu/debian/ squeeze/main libio-stringy-perl all 2.110-4 [99.7 kB] Get:54 http://debian.lcs.mit.edu/debian/ squeeze/main libjs-prototype all 1.6.1-1 [35.0 kB] Get:55 http://debian.lcs.mit.edu/debian/ squeeze/main libjs-yui all 2.8.1-1 [2,501 kB] Get:56 http://debian.lcs.mit.edu/debian/ squeeze/main libmail-pop3client-perl i386 2.17-1 [25.2 kB] Get:57 http://debian.lcs.mit.edu/debian/ squeeze/main libmime-tools-perl all 5.428-1 [238 kB] Get:58 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-imap-simple-perl all 1.1900-1 [30.4 kB] Get:59 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-imap-simple-ssl-perl all 1.3-3 [5,616 B] Get:60 http://debian.lcs.mit.edu/debian/ squeeze/main libnet-smtp-ssl-perl all 1.01-2 [5,412 B] Get:61 http://debian.lcs.mit.edu/debian/ squeeze/main libossp-uuid16 i386 1.6.2-1 [58.7 kB] Get:62 http://debian.lcs.mit.edu/debian/ squeeze/main libossp-uuid-perl i386 1.6.2-1 [33.4 kB] Get:63 http://debian.lcs.mit.edu/debian/ squeeze/main ttf-dejavu-extra all 2.31-1 [3,199 kB] Get:64 http://debian.lcs.mit.edu/debian/ squeeze/main ttf-dejavu all 2.31-1 [29.3 kB] Get:65 http://debian.lcs.mit.edu/debian/ squeeze/main libpdf-api2-perl all 0.73-1 [3,979 kB] Get:66 http://debian.lcs.mit.edu/debian/ squeeze/main libxml-parser-perl i386 2.36-1.1+b1 [322 kB] Get:67 http://debian.lcs.mit.edu/debian/ squeeze/main libtask-weaken-perl all 1.03-1 [7,690 B] Get:68 http://debian.lcs.mit.edu/debian/ squeeze/main libsoap-lite-perl all 0.712-1 [346 kB] Get:69 http://debian.lcs.mit.edu/debian/ squeeze/main libtext-csv-perl all 1.18-1 [49.8 kB] Get:70 http://debian.lcs.mit.edu/debian/ squeeze/main libtext-diff-perl all 1.37-1 [24.5 kB] Get:71 http://debian.lcs.mit.edu/debian/ squeeze/main libxml-treepp-perl all 0.39-1 [26.1 kB] Get:72 http://debian.lcs.mit.edu/debian/ squeeze/main libxml-feedpp-perl all 0.41-1 [26.2 kB] Get:73 http://debian.lcs.mit.edu/debian/ squeeze/main libgd-gd2-noxpm-perl i386 1:2.39-2+b1 [224 kB] Get:74 http://debian.lcs.mit.edu/debian/ squeeze/main libgd-text-perl all 0.86-5 [41.2 kB] Get:75 http://debian.lcs.mit.edu/debian/ squeeze/main libgd-graph-perl all 1.44-3 [391 kB] Get:76 http://debian.lcs.mit.edu/debian/ squeeze/main otrs2 all 2.4.9+dfsg1-1 [4,032 kB] Fetched 27.9 MB in 29s (944 kB/s) Extracting templates from packages: 100% Preconfiguring packages ... otrs2 failed to preconfigure, with exit status 10 Selecting previously deselected package libapr1. (Reading database ... 25418 files and directories currently installed.) Unpacking libapr1 (from .../libapr1_1.4.2-6_i386.deb) ... Selecting previously deselected package libaprutil1. Unpacking libaprutil1 (from .../libaprutil1_1.3.9+dfsg-5_i386.deb) ... Selecting previously deselected package libaprutil1-dbd-sqlite3. Unpacking libaprutil1-dbd-sqlite3 (from .../libaprutil1-dbd-sqlite3_1.3.9+dfsg-5_i386.deb) ... Selecting previously deselected package libaprutil1-ldap. Unpacking libaprutil1-ldap (from .../libaprutil1-ldap_1.3.9+dfsg-5_i386.deb) ... Selecting previously deselected package apache2.2-bin. Unpacking apache2.2-bin (from .../apache2.2-bin_2.2.16-3_i386.deb) ... Selecting previously deselected package apache2-utils. Unpacking apache2-utils (from .../apache2-utils_2.2.16-3_i386.deb) ... Selecting previously deselected package apache2.2-common. Unpacking apache2.2-common (from .../apache2.2-common_2.2.16-3_i386.deb) ... Selecting previously deselected package apache2-mpm-worker. Unpacking apache2-mpm-worker (from .../apache2-mpm-worker_2.2.16-3_i386.deb) ... Selecting previously deselected package apache2. Unpacking apache2 (from .../apache2_2.2.16-3_i386.deb) ... Selecting previously deselected package dbconfig-common. Unpacking dbconfig-common (from .../dbconfig-common_1.8.46_all.deb) ... Selecting previously deselected package ttf-dejavu-core. Unpacking ttf-dejavu-core (from .../ttf-dejavu-core_2.31-1_all.deb) ... Selecting previously deselected package fontconfig-config. Unpacking fontconfig-config (from .../fontconfig-config_2.8.0-2.1_all.deb) ... Selecting previously deselected package libalgorithm-diff-perl. Unpacking libalgorithm-diff-perl (from .../libalgorithm-diff-perl_1.19.02-2_all.deb) ... Selecting previously deselected package liburi-perl. Unpacking liburi-perl (from .../liburi-perl_1.54-2_all.deb) ... Selecting previously deselected package libhtml-tagset-perl. Unpacking libhtml-tagset-perl (from .../libhtml-tagset-perl_3.20-2_all.deb) ... Selecting previously deselected package libhtml-parser-perl. Unpacking libhtml-parser-perl (from .../libhtml-parser-perl_3.66-1_i386.deb) ... Selecting previously deselected package libhtml-tree-perl. Unpacking libhtml-tree-perl (from .../libhtml-tree-perl_3.23-2_all.deb) ... Selecting previously deselected package libwww-perl. Unpacking libwww-perl (from .../libwww-perl_5.836-1_all.deb) ... Selecting previously deselected package libdevel-symdump-perl. Unpacking libdevel-symdump-perl (from .../libdevel-symdump-perl_2.08-3_all.deb) ... Selecting previously deselected package libperl5.10. Unpacking libperl5.10 (from .../libperl5.10_5.10.1-15_i386.deb) ... Selecting previously deselected package libapache2-mod-perl2. Unpacking libapache2-mod-perl2 (from .../libapache2-mod-perl2_2.0.4-7_i386.deb) ... Selecting previously deselected package libapache2-reload-perl. Unpacking libapache2-reload-perl (from .../libapache2-reload-perl_0.10-2_all.deb) ... Selecting previously deselected package libauthen-sasl-perl. Unpacking libauthen-sasl-perl (from .../libauthen-sasl-perl_2.1500-1_all.deb) ... Selecting previously deselected package libcarp-clan-perl. Unpacking libcarp-clan-perl (from .../libcarp-clan-perl_6.04-1_all.deb) ... Selecting previously deselected package libbit-vector-perl. Unpacking libbit-vector-perl (from .../libbit-vector-perl_7.1-1_i386.deb) ... Selecting previously deselected package libclass-inspector-perl. Unpacking libclass-inspector-perl (from .../libclass-inspector-perl_1.24-1_all.deb) ... Selecting previously deselected package libconvert-binhex-perl. Unpacking libconvert-binhex-perl (from .../libconvert-binhex-perl_1.119+pristine-3_all.deb) ... Selecting previously deselected package libcrypt-passwdmd5-perl. Unpacking libcrypt-passwdmd5-perl (from .../libcrypt-passwdmd5-perl_1.3-9_all.deb) ... Selecting previously deselected package libcrypt-ssleay-perl. Unpacking libcrypt-ssleay-perl (from .../libcrypt-ssleay-perl_0.57-2_i386.deb) ... Selecting previously deselected package libdate-pcalc-perl. Unpacking libdate-pcalc-perl (from .../libdate-pcalc-perl_6.1-1_i386.deb) ... Selecting previously deselected package mysql-common. Unpacking mysql-common (from .../mysql-common_5.1.49-1_all.deb) ... Selecting previously deselected package libmysqlclient16. Unpacking libmysqlclient16 (from .../libmysqlclient16_5.1.49-1_i386.deb) ... Selecting previously deselected package libnet-daemon-perl. Unpacking libnet-daemon-perl (from .../libnet-daemon-perl_0.43-1_all.deb) ... Selecting previously deselected package libplrpc-perl. Unpacking libplrpc-perl (from .../libplrpc-perl_0.2020-2_all.deb) ... Selecting previously deselected package libdbi-perl. Unpacking libdbi-perl (from .../libdbi-perl_1.612-1_i386.deb) ... Selecting previously deselected package libdbd-mysql-perl. Unpacking libdbd-mysql-perl (from .../libdbd-mysql-perl_4.016-1_i386.deb) ... Selecting previously deselected package libdigest-sha1-perl. Unpacking libdigest-sha1-perl (from .../libdigest-sha1-perl_2.13-1_i386.deb) ... Selecting previously deselected package libdigest-hmac-perl. Unpacking libdigest-hmac-perl (from .../libdigest-hmac-perl_1.02+dfsg-1_all.deb) ... Selecting previously deselected package libtimedate-perl. Unpacking libtimedate-perl (from .../libtimedate-perl_1.2000-1_all.deb) ... Selecting previously deselected package libmailtools-perl. Unpacking libmailtools-perl (from .../libmailtools-perl_2.06-1_all.deb) ... Selecting previously deselected package libnet-ip-perl. Unpacking libnet-ip-perl (from .../libnet-ip-perl_1.25-2_all.deb) ... Selecting previously deselected package libnet-dns-perl. Unpacking libnet-dns-perl (from .../libnet-dns-perl_0.66-2_i386.deb) ... Selecting previously deselected package libnet-domain-tld-perl. Unpacking libnet-domain-tld-perl (from .../libnet-domain-tld-perl_1.68-1_all.deb) ... Selecting previously deselected package libemail-valid-perl. Unpacking libemail-valid-perl (from .../libemail-valid-perl_0.184-1_all.deb) ... Selecting previously deselected package libfcgi-perl. Unpacking libfcgi-perl (from .../libfcgi-perl_0.71-1_i386.deb) ... Selecting previously deselected package libfontconfig1. Unpacking libfontconfig1 (from .../libfontconfig1_2.8.0-2.1_i386.deb) ... Selecting previously deselected package libjpeg62. Unpacking libjpeg62 (from .../libjpeg62_6b1-1_i386.deb) ... Selecting previously deselected package libpng12-0. Unpacking libpng12-0 (from .../libpng12-0_1.2.44-1_i386.deb) ... Selecting previously deselected package libxpm4. Unpacking libxpm4 (from .../libxpm4_1%3a3.5.8-1_i386.deb) ... Selecting previously deselected package libgd2-noxpm. Unpacking libgd2-noxpm (from .../libgd2-noxpm_2.0.36~rc1~dfsg-4_i386.deb) ... Selecting previously deselected package libnet-ssleay-perl. Unpacking libnet-ssleay-perl (from .../libnet-ssleay-perl_1.36-1_i386.deb) ... Selecting previously deselected package libio-socket-ssl-perl. Unpacking libio-socket-ssl-perl (from .../libio-socket-ssl-perl_1.33-1_all.deb) ... Selecting previously deselected package libio-stringy-perl. Unpacking libio-stringy-perl (from .../libio-stringy-perl_2.110-4_all.deb) ... Selecting previously deselected package libjs-prototype. Unpacking libjs-prototype (from .../libjs-prototype_1.6.1-1_all.deb) ... Selecting previously deselected package libjs-yui. Unpacking libjs-yui (from .../libjs-yui_2.8.1-1_all.deb) ... Selecting previously deselected package libmail-pop3client-perl. Unpacking libmail-pop3client-perl (from .../libmail-pop3client-perl_2.17-1_i386.deb) ... Selecting previously deselected package libmime-tools-perl. Unpacking libmime-tools-perl (from .../libmime-tools-perl_5.428-1_all.deb) ... Selecting previously deselected package libnet-imap-simple-perl. Unpacking libnet-imap-simple-perl (from .../libnet-imap-simple-perl_1.1900-1_all.deb) ... Selecting previously deselected package libnet-imap-simple-ssl-perl. Unpacking libnet-imap-simple-ssl-perl (from .../libnet-imap-simple-ssl-perl_1.3-3_all.deb) ... Selecting previously deselected package libnet-smtp-ssl-perl. Unpacking libnet-smtp-ssl-perl (from .../libnet-smtp-ssl-perl_1.01-2_all.deb) ... Selecting previously deselected package libossp-uuid16. Unpacking libossp-uuid16 (from .../libossp-uuid16_1.6.2-1_i386.deb) ... Selecting previously deselected package libossp-uuid-perl. Unpacking libossp-uuid-perl (from .../libossp-uuid-perl_1.6.2-1_i386.deb) ... Selecting previously deselected package ttf-dejavu-extra. Unpacking ttf-dejavu-extra (from .../ttf-dejavu-extra_2.31-1_all.deb) ... Selecting previously deselected package ttf-dejavu. Unpacking ttf-dejavu (from .../ttf-dejavu_2.31-1_all.deb) ... Selecting previously deselected package libpdf-api2-perl. Unpacking libpdf-api2-perl (from .../libpdf-api2-perl_0.73-1_all.deb) ... Selecting previously deselected package libxml-parser-perl. Unpacking libxml-parser-perl (from .../libxml-parser-perl_2.36-1.1+b1_i386.deb) ... Selecting previously deselected package libtask-weaken-perl. Unpacking libtask-weaken-perl (from .../libtask-weaken-perl_1.03-1_all.deb) ... Selecting previously deselected package libsoap-lite-perl. Unpacking libsoap-lite-perl (from .../libsoap-lite-perl_0.712-1_all.deb) ... Selecting previously deselected package libtext-csv-perl. Unpacking libtext-csv-perl (from .../libtext-csv-perl_1.18-1_all.deb) ... Selecting previously deselected package libtext-diff-perl. Unpacking libtext-diff-perl (from .../libtext-diff-perl_1.37-1_all.deb) ... Selecting previously deselected package libxml-treepp-perl. Unpacking libxml-treepp-perl (from .../libxml-treepp-perl_0.39-1_all.deb) ... Selecting previously deselected package libxml-feedpp-perl. Unpacking libxml-feedpp-perl (from .../libxml-feedpp-perl_0.41-1_all.deb) ... Selecting previously deselected package libgd-gd2-noxpm-perl. Unpacking libgd-gd2-noxpm-perl (from .../libgd-gd2-noxpm-perl_1%3a2.39-2+b1_i386.deb) ... Selecting previously deselected package libgd-text-perl. Unpacking libgd-text-perl (from .../libgd-text-perl_0.86-5_all.deb) ... Selecting previously deselected package libgd-graph-perl. Unpacking libgd-graph-perl (from .../libgd-graph-perl_1.44-3_all.deb) ... Selecting previously deselected package otrs2. Unpacking otrs2 (from .../otrs2_2.4.9+dfsg1-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory Adding system user `otrs' (UID 106) ... Adding new user `otrs' (UID 106) with group `www-data' ... Not creating home directory `/usr/share/otrs'. Processing triggers for man-db ... Setting up libapr1 (1.4.2-6) ... Setting up libaprutil1 (1.3.9+dfsg-5) ... Setting up libaprutil1-dbd-sqlite3 (1.3.9+dfsg-5) ... Setting up libaprutil1-ldap (1.3.9+dfsg-5) ... Setting up apache2.2-bin (2.2.16-3) ... Setting up apache2-utils (2.2.16-3) ... Setting up apache2.2-common (2.2.16-3) ... Enabling site default. Enabling module alias. Enabling module autoindex. Enabling module dir. Enabling module env. Enabling module mime. Enabling module negotiation. Enabling module setenvif. Enabling module status. Enabling module auth_basic. Enabling module deflate. Enabling module authz_default. Enabling module authz_user. Enabling module authz_groupfile. Enabling module authn_file. Enabling module authz_host. Enabling module reqtimeout. Setting up apache2-mpm-worker (2.2.16-3) ... Starting web server: apache2. Setting up apache2 (2.2.16-3) ... Setting up dbconfig-common (1.8.46) ... Creating config file /etc/dbconfig-common/config with new version Setting up ttf-dejavu-core (2.31-1) ... Setting up fontconfig-config (2.8.0-2.1) ... Setting up libalgorithm-diff-perl (1.19.02-2) ... Setting up liburi-perl (1.54-2) ... Setting up libhtml-tagset-perl (3.20-2) ... Setting up libhtml-parser-perl (3.66-1) ... Setting up libhtml-tree-perl (3.23-2) ... Setting up libwww-perl (5.836-1) ... Setting up libdevel-symdump-perl (2.08-3) ... Setting up libperl5.10 (5.10.1-15) ... Setting up libapache2-mod-perl2 (2.0.4-7) ... Enabling module perl. Run '/etc/init.d/apache2 restart' to activate new configuration! Setting up libapache2-reload-perl (0.10-2) ... Setting up libauthen-sasl-perl (2.1500-1) ... Setting up libcarp-clan-perl (6.04-1) ... Setting up libbit-vector-perl (7.1-1) ... Setting up libclass-inspector-perl (1.24-1) ... Setting up libconvert-binhex-perl (1.119+pristine-3) ... Setting up libcrypt-passwdmd5-perl (1.3-9) ... Setting up libcrypt-ssleay-perl (0.57-2) ... Setting up libdate-pcalc-perl (6.1-1) ... Setting up mysql-common (5.1.49-1) ... Setting up libmysqlclient16 (5.1.49-1) ... Setting up libnet-daemon-perl (0.43-1) ... Setting up libplrpc-perl (0.2020-2) ... Setting up libdbi-perl (1.612-1) ... Setting up libdbd-mysql-perl (4.016-1) ... Setting up libdigest-sha1-perl (2.13-1) ... Setting up libdigest-hmac-perl (1.02+dfsg-1) ... Setting up libtimedate-perl (1.2000-1) ... Setting up libmailtools-perl (2.06-1) ... Setting up libnet-ip-perl (1.25-2) ... Setting up libnet-dns-perl (0.66-2) ... Setting up libnet-domain-tld-perl (1.68-1) ... Setting up libemail-valid-perl (0.184-1) ... Setting up libfcgi-perl (0.71-1) ... Setting up libfontconfig1 (2.8.0-2.1) ... Setting up libjpeg62 (6b1-1) ... Setting up libpng12-0 (1.2.44-1) ... Setting up libxpm4 (1:3.5.8-1) ... Setting up libgd2-noxpm (2.0.36~rc1~dfsg-4) ... Setting up libnet-ssleay-perl (1.36-1) ... Setting up libio-socket-ssl-perl (1.33-1) ... Setting up libio-stringy-perl (2.110-4) ... Setting up libjs-prototype (1.6.1-1) ... Setting up libjs-yui (2.8.1-1) ... Setting up libmail-pop3client-perl (2.17-1) ... Setting up libmime-tools-perl (5.428-1) ... Setting up libnet-imap-simple-perl (1.1900-1) ... Setting up libnet-imap-simple-ssl-perl (1.3-3) ... Setting up libnet-smtp-ssl-perl (1.01-2) ... Setting up libossp-uuid16 (1.6.2-1) ... Setting up libossp-uuid-perl (1.6.2-1) ... Setting up ttf-dejavu-extra (2.31-1) ... Setting up ttf-dejavu (2.31-1) ... Setting up libpdf-api2-perl (0.73-1) ... Setting up libxml-parser-perl (2.36-1.1+b1) ... Setting up libtask-weaken-perl (1.03-1) ... Setting up libsoap-lite-perl (0.712-1) ... Setting up libtext-csv-perl (1.18-1) ... Setting up libtext-diff-perl (1.37-1) ... Setting up libxml-treepp-perl (0.39-1) ... Setting up libxml-feedpp-perl (0.41-1) ... Setting up libgd-gd2-noxpm-perl (1:2.39-2+b1) ... Setting up libgd-text-perl (0.86-5) ... Setting up libgd-graph-perl (1.44-3) ... Setting up otrs2 (2.4.9+dfsg1-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Creating config file /etc/dbconfig-common/otrs2.conf with new version Creating config file /etc/otrs/database.pm with new version creating postgres user otrs: success. verifying creation of user: success. creating database otrs2: success. verifying database otrs2 exists: success. populating database via sql... done. dbconfig-common: flushing administrative password Creating config file /etc/otrs/Kernel/Config.pm with new version Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version Creating config file /etc/otrs/maintenance.html with new version Creating config file /etc/otrs/cron with new version Creating config file /etc/otrs/fetchmailrc with new version Creating config file /etc/apache2/conf.d/otrs2 with new version Module perl already enabled Enabling module rewrite. Run '/etc/init.d/apache2 restart' to activate new configuration! Reloading web server config: apache2. dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 2 configured to not write apport reports Errors were encountered while processing: otrs2 E: Sub-process /usr/bin/dpkg returned an error code (1) r...@squeeze:~# -- Munroe Sollog Systems Engineer Digirati Consulting, Inc sol...@digiraticonsulting.com -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org