Source: libmtp Severity: normal Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate *** * What led up to the situation? Aug 13 14:56:00 hostmaster kernel: [284186.993960] usb 1-2: new high-speed USB device number 6 using xhci_hcd Aug 13 14:56:00 hostmaster kernel: [284187.135153] usb 1-2: New USB device found, idVendor=0e8d, idProduct=4001 Aug 13 14:56:00 hostmaster kernel: [284187.135159] usb 1-2: New USB device strings: Mfr=2, Product=3, SerialNumber=4 Aug 13 14:56:00 hostmaster kernel: [284187.135163] usb 1-2: Product: JERRY Aug 13 14:56:00 hostmaster kernel: [284187.135166] usb 1-2: Manufacturer: JERRY Aug 13 14:56:00 hostmaster kernel: [284187.135169] usb 1-2: SerialNumber: LS1649791336 Aug 13 14:56:00 hostmaster mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2" Aug 13 14:56:00 hostmaster mtp-probe: bus: 1, device: 6 was an MTP device Aug 13 14:56:01 hostmaster gvfsd[1629]: Device 0 (VID=0e8d and PID=4001) is UNKNOWN in libmtp v1.1.13. Aug 13 14:56:01 hostmaster gvfsd[1629]: Please report this VID/PID and the device model to the libmtp development team Aug 13 14:56:01 hostmaster gvfsd[1629]: Error 1: Get Storage information failed. phone is mounted but i do not see anything ... looks as 0 space 0 used ... * What exactly did you do (or not do) that was effective (or ineffective)? * What was the outcome of this action? * What outcome did you expect instead? *** End of the template - remove these template lines *** -- System Information: Debian Release: 9.1 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 4.9.0-3-amd64 (SMP w/4 CPU cores) Locale: LANG=en_IE.UTF-8, LC_CTYPE=en_IE.UTF-8 (charmap=UTF-8), LANGUAGE=en_IE:en (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system)