Package: systemsettings Version: 4:5.14.5-1.1 Severity: normal Dear Maintainer,
I have an HP laptop. I used to have an external monitor connected to my docking station's DisplayPort. The external monitor is above the laptop screen, and I have been using it with this setup for more than a year. That monitor developed a problem and HP has sent me a replacement. Same model. When I connected my new external monitor, a number of options got displayed at the middle of the screen, that allowed me to select one of the two monitors, unify outputs or to extend the display left or right. I chose to extend left or right. When I tried to use systemsettings to adjust the correct position of the external monitor, the result was that the laptop screen stopped working reliably. There were a number of different behaviours, for example: - laptop screen is dark, nothing is displayed - flashing patterns on laptop screen - laptop screen appears to be working, but things get extremely slow to update and eventually the GUI becomes unresponsive. I found two ways to overcome this behaviour: 1) switch to console with ctrl-alt-2, log in and kill X or restart (when GUI is unresponsive) 2) press Fn-F4 on the laptop, which brings up the same quick selector bar in the middle of the screen. If I select extend display to left or right, everything is working again. Note that even if I manually place the external monitor beside the laptop screen is system settings in a position that seems to be the same as the default, the same problems will occur. So it appears to me that it is probably not the actual position that matters but using the manual positioning is what triggers this behaviour. At the moment I am using my external screen in a way that it is above my laptop screen, but I need to move the pointer sideways to travel from one to the other. I have this situation for 3 months now, and it still frustrates me. I would expect that if I chose a position for my screens in systemsettings, the system will respect that and all my screens remain functional. Best regards, Gabor -- System Information: Debian Release: 10.2 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.19.0-6-amd64 (SMP w/4 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages systemsettings depends on: ii kio 5.54.1-1 ii kpackagetool5 5.54.0-1 ii libc6 2.28-10 ii libkf5activities5 5.54.0-1 ii libkf5activitiesstats1 5.54.0-1 ii libkf5auth5 5.54.0-2 ii libkf5completion5 5.54.0-1 ii libkf5configcore5 5.54.0-1+deb10u1 ii libkf5configgui5 5.54.0-1+deb10u1 ii libkf5configwidgets5 5.54.0-1 ii libkf5coreaddons5 5.54.0-1 ii libkf5crash5 5.54.0-1 ii libkf5dbusaddons5 5.54.0-1 ii libkf5declarative5 5.54.0-1 ii libkf5i18n5 5.54.0-1 ii libkf5iconthemes5 5.54.0-1 ii libkf5itemviews5 5.54.0-1 ii libkf5kcmutils5 5.54.0-1 ii libkf5khtml5 5.54.0-1 ii libkf5kiowidgets5 5.54.1-1 ii libkf5package5 5.54.0-1 ii libkf5quickaddons5 5.54.0-1 ii libkf5service-bin 5.54.0-1 ii libkf5service5 5.54.0-1 ii libkf5widgetsaddons5 5.54.0-1 ii libkf5windowsystem5 5.54.0-1 ii libkf5xmlgui5 5.54.0-1 ii libkworkspace5-5 4:5.14.5.1-1 ii libqt5core5a 5.11.3+dfsg1-1+deb10u1 ii libqt5dbus5 5.11.3+dfsg1-1+deb10u1 ii libqt5gui5 5.11.3+dfsg1-1+deb10u1 ii libqt5qml5 5.11.3-4 ii libqt5quick5 5.11.3-4 ii libqt5quickwidgets5 5.11.3-4 ii libqt5widgets5 5.11.3+dfsg1-1+deb10u1 ii libstdc++6 8.3.0-6 ii qml-module-org-kde-kcm 5.54.0-1 ii qml-module-org-kde-kirigami2 5.54.0-1 ii qml-module-qtquick-controls 5.11.3-2 ii qml-module-qtquick-layouts 5.11.3-4 ii qml-module-qtquick2 5.11.3-4 systemsettings recommends no packages. systemsettings suggests no packages. -- no debconf information
