Package: otrs2 Version: 2.3.2-2 Severity: normal
During the Installation Process a Postgresdatabase otrs ist created in Utf8. The DefaultEncoding in Default.pm is set to iso-8859-1 At first we did not change this in Config.pm and this causes Postgreserrors during Ticket creation because Otrs makes INSERT-Acions with the wrong Encoding (Not in the Databaseencoding Utf8). Perhaps the DefaultEncoding should be set to the Encoding of the Database created during the installationprocess. Best regards Ingo Rauschenberg (ingo.rauschenb...@hu-berlin.de) -- System Information: Debian Release: 5.0 APT prefers testing APT policy: (500, 'testing') Architecture: i386 (i686) Kernel: Linux 2.6.25.14-cms.dellpexy50-5 (SMP w/8 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.110 add and remove users and groups ii apache2 2.2.9-10+lenny1 Apache HTTP Server metapackage ii apache2-mpm-worker [http 2.2.9-10+lenny1 Apache HTTP Server - high speed th ii dbconfig-common 1.8.39 common framework for packaging dat ii debconf 1.5.24 Debian configuration management sy ii libauthen-sasl-perl 2.12-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo ii libdate-pcalc-perl 1.2-3 Perl module for Gregorian calendar ii libdbi-perl 1.605-1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.179-2 Check validity of Internet email a ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libmailtools-perl 2.03-1 Manipulate email in perl programs ii libmime-tools-perl 5.427-1 Perl5 modules for MIME-compliant m ii libtext-diff-perl 0.35-3 Perform diffs on files and record ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii perl 5.10.0-18 Larry Wall's Practical Extraction ii ucf 3.0011 Update Configuration File: preserv Versions of packages otrs2 recommends: ii ispell 3.1.20.0-4.4 International Ispell (an interacti ii libapache2-mod-perl2 2.0.4-5 Integration of perl with the Apach ii libdbd-mysql-perl 4.007-1 A Perl5 database interface to the ii libdbd-pg-perl 2.8.7-1 Perl DBI driver for the PostgreSQL ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libtext-csv-perl 1.06-1 comma-separated values manipulator ii mysql-server 5.0.51a-20 MySQL database server (metapackage ii mysql-server-5.0 [mysql-ser 5.0.51a-20 MySQL database server binaries ii postgresql-8.3 8.3.5-1 object-relational SQL database, ve ii procmail 3.22-16 Versatile e-mail processor Versions of packages otrs2 suggests: ii libnet-ldap-perl 1:0.36-1 A Client interface to LDAP servers ii otrs2-doc-de 20080724-1 Open Ticket Request System - Germa -- debconf information: otrs2/install-error: abort otrs2/remove-error: abort otrs2/pgsql/authmethod-admin: ident otrs2/pgsql/method: unix socket otrs2/db/app-user: otrs otrs2/resetdbuser: true otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/internal/skip-preseed: false otrs2/remote/port: otrs2/upgrade-backup: true otrs2/db/dbname: otrs2 otrs2/pgsql/admin-user: postgres otrs2/dbconfig-reinstall: false otrs2/db/basepath: * otrs2/dbconfig-install: true otrs2/pgsql/manualconf: otrs2/mysql/method: unix socket otrs2/dbconfig-remove: otrs2/upgrade-error: abort otrs2/remote/newhost: otrs2/internal/reconfiguring: false otrs2/purge: false * otrs2/database-type: pgsql otrs2/pgsql/no-empty-passwords: * otrs2/dbconfig-upgrade: true otrs2/passwords-do-not-match: otrs2/remote/host: otrs2/missing-db-package-error: abort otrs2/mysql/admin-user: root -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
