Bug#386021: hplip: officejet 6210 not recognized

2006-09-05 Thread Henrique de Moraes Holschuh
On Mon, 04 Sep 2006, Rick Pasotto wrote:
  Please delete your printer from CUPS, and readd it to get a new PPD and
  clean CUPS config (CUPS updates from 1.1.x to 1.2.x are also a source of
  trouble). You may use hp-setup to reinstall the printer if you want.
 
 That fixed it. Thanks.

Ok.  Please install apt-listchanges, and ask it to show you the NEWS files.
It will help you.

  Also, make sure hpiod is running as root.  If it is not, please tell me so.
  To check that, run ps auxwww|grep hpiod.  The output should show root in
  the first column, and /usr/sbin/hpiod in the last one.
 
 The ps gives:
 
 hplip17586  0.0  0.1  13056  1220 ?Ss   Sep02   0:00 
 /usr/sbin/hpiod
 
 and 'lsof /usr/sbin/hpiod' gives:
 
 COMMAND   PID  USER  FD   TYPE DEVICE  SIZE   NODE NAME
 hpiod   17586 hplip txtREG  254,1 98456 901213 /usr/sbin/hpiod

Did you allow the package to overwrite all /etc files?  hpiod for 1.6.x
needs to run as root in most systems because of libusb...

 I see that the change to root happened with hplip-0.9.9-1 back in March
 but we're now at 1.6.7-2. Has it reverted? Should I restart CUPS?

Just stop hplip, check with ps and kill hpiod or python hpssd if any are
still running, and restart hplip.  It will restart cups on its own.

-- 
  One disk to rule them all, One disk to find them. One disk to bring
  them all and in the darkness grind them. In the Land of Redmond
  where the shadows lie. -- The Silicon Valley Tarot
  Henrique Holschuh


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Bug#386021: hplip: officejet 6210 not recognized

2006-09-04 Thread Rick Pasotto
Package: hplip
Version: 1.6.7-2
Severity: grave
Justification: renders package unusable


From my logfile:
Sep  4 12:35:52 mnr hpiod: invalid product id string: Operation not permitted 
io/hpiod/device.cpp 667
Sep  4 12:35:52 mnr Officejet_6200_series?serial=CN51RDE0MB0453: INFO: open 
device failed; will retry in 30 seconds...

It used to work fine before the latest upgrade.

-- System Information:
Debian Release: testing/unstable
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'stable'), (200, 'unstable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.16-2-k7
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)

Versions of packages hplip depends on:
ii  adduser  3.97Add and remove users and groups
ii  coreutils5.96-5  The GNU core utilities
ii  cupsys   1.2.2-2 Common UNIX Printing System(tm) - 
ii  hplip-data   1.6.7-2 HP Linux Printing and Imaging - da
ii  libc62.3.6.ds1-4 GNU C Library: Shared libraries
ii  libcupsys2   1.2.2-2 Common UNIX Printing System(tm) - 
ii  libgcc1  1:4.1.1-11  GCC support library
ii  libsnmp9 5.2.2-5 NET SNMP (Simple Network Managemen
ii  libssl0.9.8  0.9.8b-2SSL shared libraries
ii  libstdc++6   4.1.1-11The GNU Standard C++ Library v3
ii  libusb-0.1-4 2:0.1.12-2  userspace USB programming library
ii  lsb-base 3.1-14  Linux Standard Base 3.1 init scrip
ii  python   2.4.3-11An interactive high-level object-o
ii  python-qt3   3.16-1.2Qt3 bindings for Python
ii  python-support   0.4.1   automated rebuilding support for p

Versions of packages hplip recommends:
ii  cupsys-client  1.2.2-2   Common UNIX Printing System(tm) - 
ii  hpijs  2.6.7+1.6.7-2 HP Linux Printing and Imaging - gs
pn  hpijs-ppds | linuxprinting none(no description available)
pn  python-reportlab   none(no description available)

-- no debconf information


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Bug#386021: hplip: officejet 6210 not recognized

2006-09-04 Thread Henrique de Moraes Holschuh
severity 386021 important
thanks

On Mon, 04 Sep 2006, Rick Pasotto wrote:
 Justification: renders package unusable

Only for officejet 6210 users, so I am downgrading to important.

 From my logfile:
 Sep  4 12:35:52 mnr hpiod: invalid product id string: Operation not permitted 
 io/hpiod/device.cpp 667
 Sep  4 12:35:52 mnr Officejet_6200_series?serial=CN51RDE0MB0453: INFO: open 
 device failed; will retry in 30 seconds...
 
 It used to work fine before the latest upgrade.

Operation not permitted is weird.  Please strace hpiod to find out which
file it is failing to open just before it outputs that error message.

What is the device URI for your printer?

 pn  hpijs-ppds | linuxprinting none(no description available)

What PPD is you using for this printer? Where it came from, and is it
up-to-date?

-- 
  One disk to rule them all, One disk to find them. One disk to bring
  them all and in the darkness grind them. In the Land of Redmond
  where the shadows lie. -- The Silicon Valley Tarot
  Henrique Holschuh


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To UNSUBSCRIBE, email to [EMAIL PROTECTED]
with a subject of unsubscribe. Trouble? Contact [EMAIL PROTECTED]