Package: otrs2 Version: 2.2.7-1 Severity: normal
all I did was installing otrs2, configured the database with dbconfig and logged in on the web page as [EMAIL PROTECTED] After that I got Error: Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! and Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Jun 24 12:47:57 2008 Message: Can't write /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (23323): Module: Kernel::System::Config::WriteDefault (v1.64.2.1) Line: 247 Module: Kernel::Modules::AdminInit::Run (v1.4) Line: 56 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.81) Line: 204 Module: ModPerl::RegistryCooker::run (v1.81) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 -- System Information: Debian Release: lenny/sid APT prefers testing APT policy: (750, 'testing'), (700, 'stable') Architecture: i386 (i686) Kernel: Linux 2.6.18-4-486 Locale: [EMAIL PROTECTED], [EMAIL PROTECTED] (charmap=ISO-8859-15) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.107 add and remove users and groups ii apache2-mpm-prefork [httpd-c 2.2.8-3 Traditional model for Apache HTTPD ii dbconfig-common 1.8.38 common framework for packaging dat ii debconf 1.5.22 Debian configuration management sy ii libauthen-sasl-perl 2.11-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo ii libdate-pcalc-perl 1.2-2 Perl module for Gregorian calendar ii libdbi-perl 1.604-1+b1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.179-2 Check validity of Internet email a ii libio-stringy-perl 2.110-3 Perl5 modules for IO from scalars ii libmailtools-perl 2.03-1 Manipulate email in perl programs ii libmime-perl 5.426-1 transitional dummy package ii libmime-tools-perl [libmime- 5.426-1 Perl5 modules for MIME-compliant m ii libtext-diff-perl 0.35-3 Perform diffs on files and record ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii perl 5.10.0-10 Larry Wall's Practical Extraction ii ucf 3.006 Update Configuration File: preserv Versions of packages otrs2 recommends: ii aspell 0.60.5-2.2 GNU Aspell spell-checker ii libapache2-mod-perl2 2.0.4-1 Integration of perl with the Apach ii libdbd-mysql-perl 4.006-1+b1 A Perl5 database interface to the ii libdbd-pg-perl 2.7.2-1 Perl DBI driver for the PostgreSQL ii libgd-graph-perl 1.44-1 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-3.1 Text utilities for use with GD ii mysql-server-5.0 [mysql-serve 5.0.51a-6 MySQL database server binaries ii procmail 3.22-16 Versatile e-mail processor -- debconf information: otrs2/remove-error: abort otrs2/pgsql/authmethod-admin: ident otrs2/pgsql/method: unix socket otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/internal/skip-preseed: false otrs2/db/dbname: otrs2 otrs2/upgrade-error: abort otrs2/remote/newhost: otrs2/internal/reconfiguring: false otrs2/purge: false * otrs2/database-type: mysql otrs2/remote/host: otrs2/missing-db-package-error: abort otrs2/mysql/admin-user: root otrs2/install-error: abort otrs2/db/app-user: otrs otrs2/resetdbuser: true otrs2/remote/port: otrs2/upgrade-backup: true otrs2/pgsql/admin-user: postgres otrs2/dbconfig-reinstall: false otrs2/db/basepath: * otrs2/dbconfig-install: true otrs2/pgsql/manualconf: otrs2/mysql/method: unix socket otrs2/dbconfig-remove: otrs2/pgsql/no-empty-passwords: otrs2/dbconfig-upgrade: true otrs2/passwords-do-not-match: -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
