Bug#680929: [okular] unable to open PDF file
tag 680929 + unreproducible thanks Alle martedì 10 luglio 2012, Marco Righi ha scritto: $ md5sum cessrighi_12070616541842210.pdf 7a8fa6ff39a0c708edda9bc09fa517dc cessrighi_12070616541842210.pdf Command 93 of 3 $md5sum cessrighi_12070616541842210.pdf 7a8fa6ff39a0c708edda9bc09fa517dc cessrighi_12070616541842210.pdf After the reboot okular open the file... Thanks, marking as unreproducible then. -- Pino Toscano signature.asc Description: This is a digitally signed message part.
Bug#680929: [okular] unable to open PDF file
Package: okular Version: 4:4.8.4-2 Severity: important Tags: patch --- Please enter the report below this line. --- Okular can not open the attached file. This is a provate file, please use only in order to debug the application. In ored to open the file I (sigh) switched to Windows, I used Acrobat Reader and printed it using PDFCreator. Thanks in advance Marco Righi --- System information. --- Architecture: amd64 Kernel: Linux 3.2.0-2-amd64 Debian Release: wheezy/sid 500 wheezy linux.dropbox.com 500 testing www.debian-multimedia.org 500 testing security.debian.org 500 testing http.us.debian.org 500 testing ftp.fr.debian.org 500 stable repo.wuala.com 500 stable ftp2.de.debian.org 500 stable apt.spideroak.com 500 squeeze www.lamaresh.net 500 oneiric ppa.launchpad.net --- Package information. --- Depends (Version) | Installed =-+-= kde-runtime | 4:4.8.4-1 libc6(= 2.4) | 2.13-33 libfreetype6 (= 2.2.1) | 2.4.9-1 libjpeg8 (= 8c) | 8d-1 libkdecore5(= 4:4.8) | 4:4.8.4-3 libkdeui5 (= 4:4.8) | 4:4.8.4-3 libkio5(= 4:4.8) | 4:4.8.4-3 libkparts4 (= 4:4.8) | 4:4.8.4-3 libkprintutils4(= 4:4.8) | 4:4.8.4-3 libkpty4 (= 4:4.8) | 4:4.8.4-3 libokularcore1 (= 4:4.8.4) | 4:4.8.4-2 libphonon4 (= 4:4.2.0) | 4:4.6.0.0-2 libpoppler-qt4-3(= 0.18) | 0.18.4-3 libqca2(= 2.0.2) | 2.0.3-4 libqimageblitz4 (= 1:0.0.4) | 1:0.0.6-4 libqt4-dbus (= 4:4.6.1) | 4:4.8.2-1 libqt4-svg (= 4:4.5.3) | 4:4.8.2-1 libqt4-xml (= 4:4.5.3) | 4:4.8.2-1 libqtcore4 (= 4:4.8.0) | 4:4.8.2-1 libqtgui4(= 4:4.8.0) | 4:4.8.2-1 libsolid4 (= 4:4.8) | 4:4.8.4-3 libspectre1(= 0.2.3) | 0.2.6-2 libstdc++6 (= 4.1.1) | 4.7.1-2 phonon| 4:4.6.0.0-2 zlib1g (= 1:1.1.4) | 1:1.2.7.dfsg-13 Package's Recommends field is empty. Suggests (Version) | Installed ===-+-== okular-extra-backends (= 4:4.8.4-2) | 4:4.8.4-2 texlive-binaries| 2012.20120530-2+b1 unrar | 1:4.1.4-1 poppler-data| 0.4.5-8 ghostscript | 9.05~dfsg-6 jovie | 4:4.8.4-2 cessrighi_12070616541842210.pdf Description: Adobe PDF document
Bug#680929: [okular] unable to open PDF file
Hi, Alle lunedì 9 luglio 2012, Marco Righi ha scritto: Okular can not open the attached file. It opens fine here (fully up-to-date testing), 3 mostly white pages with some lines of text each. What is the problem you see? Do you get any error dialog? Can you please paste all the output you get when lanching from a terminal okular with your document (`okular thefile.pdf`)? This is a provate file, please use only in order to debug the application. Then you should not have attached it to a public bug tracking system. Thanks, -- Pino Toscano signature.asc Description: This is a digitally signed message part.
Bug#680929: [okular] unable to open PDF file
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Command 514 of 20 $okular cessrighi_12070616541842210.pdf okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular open a windows with a big red square that has inside a big white X next to the error message Impossibile aprire /media/data/users/home/marco/Scrivania/tmp/marco_nav/cessrighi_12070616541842210.pdf On 09/07/2012 15:58, Pino Toscano wrote: Hi, Alle lunedì 9 luglio 2012, Marco Righi ha scritto: Okular can not open the attached file. It opens fine here (fully up-to-date testing), 3 mostly white pages with some lines of text each. What is the problem you see? Do you get any error dialog? Can you please paste all the output you get when lanching from a terminal okular with your document (`okular thefile.pdf`)? This is a provate file, please use only in order to debug the application. Then you should not have attached it to a public bug tracking system. Thanks, -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.12 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAk/65N0ACgkQ4+L/eCZYK/zmDQCgw0RLiT4uSCTYnTY2pZVXRDIP mHAAnRL1QAkirfGOU+Wy2fYKyz+gb6t2 =jHuG -END PGP SIGNATURE- attachment: error.jpeg error.jpeg.sig Description: PGP signature
Bug#680929: [okular] unable to open PDF file
Hi, (Note: please do not top-post, thanks.) Alle lunedì 9 luglio 2012, Marco Righi ha scritto: Command 514 of 20 $okular cessrighi_12070616541842210.pdf okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular open a windows with a big red square that has inside a big white X next to the error message Impossibile aprire /media/data/users/home/marco/Scrivania/tmp/marco_nav/cessrighi_120706 16541842210.pdf Please run kdebugdialog, enable the areas 4700, 4701 and the okular one without a number (you can use the line edit to filter them), and save. Then run again okular, it should give a bit more information. -- Pino Toscano signature.asc Description: This is a digitally signed message part.
Bug#680929: [okular] unable to open PDF file
Command 518 of 20 $okular cessrighi_12070616541842210.pdf okular(18989)/kdecore (KSycoca) KSycocaPrivate::openDatabase: Trying to open ksycoca from /var/tmp/kdecache-marco/ksycoca4 okular(18989)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (trader) KMimeTypeTrader::query: query for mimeType application/pdf , okular/Generator : returning 1 offers okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: PDF file is damaged - attempting to reconstruct xref table... okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: Couldn't find trailer dictionary okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: Couldn't read xref table okular(18989)/kdeui (KNotification) KNotificationManager::notificationClosed: 9068 On 09/07/2012 17:48, Pino Toscano wrote: Hi, (Note: please do not top-post, thanks.) Alle lunedì 9 luglio 2012, Marco Righi ha scritto: Command 514 of 20 $okular cessrighi_12070616541842210.pdf okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular(16602)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: okular open a windows with a big red square that has inside a big white X next to the error message Impossibile aprire /media/data/users/home/marco/Scrivania/tmp/marco_nav/cessrighi_120706 16541842210.pdf Please run kdebugdialog, enable the areas 4700, 4701 and the okular one without a number (you can use the line edit to filter them), and save. Then run again okular, it should give a bit more information. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Bug#680929: [okular] unable to open PDF file
Hi, Alle lunedì 9 luglio 2012, Marco Righi ha scritto: KCoreConfigSkeleton::writeConfig: okular(18989)/kdecore (trader) KMimeTypeTrader::query: query for mimeType application/pdf , okular/Generator : returning 1 offers okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: PDF file is damaged - attempting to reconstruct xref table... okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: Couldn't find trailer dictionary okular(18989) PDFGeneratorPopplerDebugFunction: [Poppler] Error: Couldn't read xref table Indeed those could mean that what you are loading is not a PDF file or it is corrupted. But, I don't get those when loading the document you attached in this bug report: are you sure you sent the very same document you are opening here? The one you attached is: $ md5sum cessrighi_12070616541842210.pdf 7a8fa6ff39a0c708edda9bc09fa517dc cessrighi_12070616541842210.pdf Also, can you please paste the output of $ dpkg -l '*poppler*' | grep ^ii ? Thanks, -- Pino Toscano signature.asc Description: This is a digitally signed message part.
