Bug#907753: gnome-shell: Shell crash after blank screen
Hi Simon! On Sat, 01 Sep 2018 at 14:39:26 +0200, Michael Ott wrote: > > 1. Screen is blank > > 2. Press any key > > Please give a specific example of the key you press? You will get > different results if you press a modifier key like Shift (screen > wakes > up but password prompt does not appear), or a key that could be part > of > your password like "a" (password prompt appears and that letter is > typed > into the password box). For example my box resumed from suspend. The lock screen image is visible. I press space to get to my desktop. > > > 3. Wipe to close screen saver picture > > What exactly do you mean by "wipe"? Click the mouse button and drag > upwards? Click the mouse button and drag downwards? Touch a > touchscreen > and drag in some direction? Nearly the same as on the last "chapter". I want to "close" the lock screen. > > 4. Gnome shell start again like alt + F2 and r > > Please look for more information about this crash in the systemd > journal > or in /var/log/syslog, and send it to the bug report. I will add the syslog file after the resume is finished. > A backtrace from the crash is also likely to be useful. Since you are using systemd, here is a convenient way to get backtraces: - Install the systemd-coredump package - Enable the debug archive https://wiki.debian.org/HowToGetABacktrace#Installing_the_debugging_symbols and install relevant debug symbols - Reproduce the bug, causing the crash to happen - Use "coredumpctl gdb" to debug the most recent core dump - Use the "bt" command as in https://wiki.debian.org/HowToGetABacktrace#Running_gdb This i will try the next time CU Michael Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:71 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:70 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:69 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:64 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:68 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:66 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 226:0 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) AIGLX: Resuming AIGLX clients after VT switch Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) modeset(0): EDID vendor "LGD", prod id 1005 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) modeset(0): Printing DDC gathered Modelines: Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) modeset(0): Modeline "1366x768"x0.0 74.80 1366 1414 1446 1578 768 770 775 790 -hsync -vsync (47.4 kHz eP) Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event2 - Power Button: is tagged by udev as: Keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event2 - Power Button: device is a keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event5 - Logitech USB Receiver: is tagged by udev as: Mouse Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event5 - Logitech USB Receiver: device is a pointer Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event6 - Logitech USB Receiver: is tagged by udev as: Keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event6 - Logitech USB Receiver: device is a keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event0 - AT Translated Set 2 keyboard: is tagged by udev as: Keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event0 - AT Translated Set 2 keyboard: device is a keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event7 - TPPS/2 IBM TrackPoint: is tagged by udev as: Mouse Pointingstick Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event7 - TPPS/2 IBM TrackPoint: trackpoint does not have a specified range, guessing... see https://wayland.freedesktop.org/libinput/doc/1.11.3/trackpoints.html Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event7 - TPPS/2 IBM TrackPoint: trackpoint device set to range 31 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event7 - TPPS/2 IBM TrackPoint: device is a pointer Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:86 Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event22 - Integrated Camera: Integrated C: is tagged by udev as: Keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) event22 - Integrated Camera: Integrated C: device is a keyboard Sep 3 18:59:10 k-c13 /usr/lib/gdm3/gdm-x-session[]: (II) systemd-logind: got resume for 13:67 Sep 3 18:59:10
Bug#907753: gnome-shell: Shell crash after blank screen
Control: tags -1 + moreinfo On Sat, 01 Sep 2018 at 14:39:26 +0200, Michael Ott wrote: > 1. Screen is blank > 2. Press any key Please give a specific example of the key you press? You will get different results if you press a modifier key like Shift (screen wakes up but password prompt does not appear), or a key that could be part of your password like "a" (password prompt appears and that letter is typed into the password box). > 3. Wipe to close screen saver picture What exactly do you mean by "wipe"? Click the mouse button and drag upwards? Click the mouse button and drag downwards? Touch a touchscreen and drag in some direction? > 4. Gnome shell start again like alt + F2 and r Please look for more information about this crash in the systemd journal or in /var/log/syslog, and send it to the bug report. A backtrace from the crash is also likely to be useful. Since you are using systemd, here is a convenient way to get backtraces: - Install the systemd-coredump package - Enable the debug archive https://wiki.debian.org/HowToGetABacktrace#Installing_the_debugging_symbols and install relevant debug symbols - Reproduce the bug, causing the crash to happen - Use "coredumpctl gdb" to debug the most recent core dump - Use the "bt" command as in https://wiki.debian.org/HowToGetABacktrace#Running_gdb Thanks, smcv
Bug#907753: gnome-shell: Shell crash after blank screen
Package: gnome-shell Version: 3.29.92-1 Severity: normal Dear Maintainer, 1. Screen is blank 2. Press any key 3. Wipe to close screen saver picture 4. Gnome shell start again like alt + F2 and r -- System Information: Debian Release: buster/sid APT prefers unstable APT policy: (710, 'unstable'), (660, 'testing'), (600, 'stable'), (510, 'experimental'), (500, 'stable-updates'), (500, 'oldstable-updates'), (500, 'oldstable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.18.0-trunk-amd64 (SMP w/4 CPU cores) Locale: LANG=en_GB.utf8, LC_CTYPE=en_GB.utf8 (charmap=UTF-8), LANGUAGE=en_GB.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages gnome-shell depends on: ii dconf-gsettings-backend [gsettings-backend] 0.28.0-2 ii evolution-data-server3.29.92-1 ii gir1.2-accountsservice-1.0 0.6.45-1 ii gir1.2-atspi-2.0 2.29.1-1 ii gir1.2-freedesktop 1.57.3-2 ii gir1.2-gcr-3 3.28.0-1 ii gir1.2-gdesktopenums-3.0 3.28.0-1 ii gir1.2-gdm-1.0 3.29.91-2 ii gir1.2-geoclue-2.0 2.4.12-2 ii gir1.2-glib-2.0 1.57.3-2 ii gir1.2-gnomebluetooth-1.03.28.2-1 ii gir1.2-gnomedesktop-3.0 3.29.91-1 ii gir1.2-gtk-3.0 3.23.2-1 ii gir1.2-gweather-3.0 3.28.1-1 ii gir1.2-ibus-1.0 1.5.19-1 ii gir1.2-mutter-3 3.29.92-1 ii gir1.2-nm-1.01.12.2-2 ii gir1.2-nma-1.0 1.8.16-1 ii gir1.2-pango-1.0 1.42.4-2 ii gir1.2-polkit-1.00.115-1 ii gir1.2-rsvg-2.0 2.44.1-1 ii gir1.2-soup-2.4 2.63.92-1 ii gir1.2-upowerglib-1.00.99.8-2 ii gjs 1.53.3-1 ii gnome-backgrounds3.29.90-1 ii gnome-settings-daemon3.29.90.1-1 ii gnome-shell-common 3.29.92-1 ii gsettings-desktop-schemas3.28.0-1 ii libatk-bridge2.0-0 2.26.2-1 ii libatk1.0-0 2.28.1-1 ii libc62.27-5 ii libcairo21.15.12-1 ii libcanberra-gtk3-0 0.30-6 ii libcanberra0 0.30-6 ii libcroco30.6.12-2 ii libecal-1.2-19 3.29.92-1 ii libedataserver-1.2-233.29.92-1 ii libgcr-base-3-1 3.28.0-1 ii libgdk-pixbuf2.0-0 2.36.12-2 ii libgirepository-1.0-11.57.3-2 ii libgjs0g [libgjs0-libmozjs-52-0] 1.53.3-1 ii libglib2.0-0 2.57.2-2 ii libglib2.0-bin 2.57.2-2 ii libgstreamer1.0-01.14.2-2 ii libgtk-3-0 3.23.2-1 ii libical3 3.0.3-1 ii libjson-glib-1.0-0 1.4.2-4 ii libmutter-3-03.29.92-1 ii libnm0 1.12.2-2 ii libpango-1.0-0 1.42.4-2 ii libpangocairo-1.0-0 1.42.4-2 ii libpolkit-agent-1-0 0.115-1 ii libpolkit-gobject-1-00.115-1 ii libpulse-mainloop-glib0 12.0-1 ii libpulse012.0-1 ii libsecret-1-00.18.6-2 ii libstartup-notification0 0.12-5 ii libsystemd0 239-7 ii libx11-6 2:1.6.6-1 ii libxfixes3 1:5.0.3-1 ii mutter 3.29.92-1 ii python3 3.6.6-1 Versions of packages gnome-shell recommends: ii bolt 0.3-3 ii chrome-gnome-shell10.1-1 ii gdm3 3.29.91-2 ii gkbd-capplet 3.26.0-3 ii gnome-control-center 1:3.29.92-1 ii gnome-user-docs 3.28.2-1 ii iio-sensor-proxy 2.4-2 ii switcheroo-control1.2-1 ii unzip 6.0-21 Versions of packages gnome-shell suggests: ii gir1.2-telepathyglib-0.12 0.24.1-2 ii gir1.2-telepathylogger-0.2 0.8.2-3 -- no debconf information