Bug#961231: sane: No scanners identified on HP officejet Pro 8610 (all-in-one)
Hello Loris, I found that your scanner isn't supported by sane-backends. You have update hplip. So I think your bug is located there. Please file a new bug again hplip. Bug closed. CU Jörg Am Freitag, den 22.05.2020, 14:46 +0200 schrieb Jörg Frings- Fürst: > reassign 961231 libsane > tags 961231 + moreinfo > thanks > > Hello Loris, > > > thank you for spending your time helping to make Debian better with > this bug report. > > I think there is a problem in sane-backends. Therefore I move this > bug > report there. > > Am Donnerstag, den 21.05.2020, 19:16 +0200 schrieb loris: > > Package: sane > > Version: 1.0.14-15 > > Severity: normal > > > > Dear Maintainer, > > > > I have an HP Officejet Pro 8610 (all-in-one); after last upgrading > > I > > am not able to use my scanner: the printer works perfectly but > > launching xsane I get an error message: 'no device has been > > found'. > > As my printer is connected to router I try to connect it to my pc > > with usb cable: > > > > With command '~$ sane-find-scanner' I get the the following output: > > 'found USB scanner (vendor=0x03f0 [HP], product=0x7112 [HP > > Officejet > > Pro 8610]) at libusb:005:011' > > > > With command '~$ scanimage -L' I get the the following output: > > No scanners were identified > > > > Connecting a pen-drive to printer usb port and using the printer > > touch panel I am able to scan a document and save it to pen-drive. > > > > On my old Pentium4 Fujitsu Siemens I am using xfce 4.14 as desktop > > environment, > > [...] > > Please add a file "/lib/udev/rules.d/99-libsane.rules", put the > context > > > ENV{libsane_matched}=="yes", RUN+="/bin/setfacl -m g:scanner:rw > $env{DEVNAME}" > > in it, reboot and check it again. > > CU > Jörg -- New: GPG Fingerprint: 63E0 075F C8D4 3ABB 35AB 30EE 09F8 9F3C 8CA1 D25D GPG key (long) : 09F89F3C8CA1D25D GPG Key: 8CA1D25D CAcert Key S/N : 0E:D4:56 Old pgp Key: BE581B6E (revoked since 2014-12-31). Jörg Frings-Fürst D-54470 Lieser git: https://jff.email/cgit/ Threema: SYR8SJXB Wire: @joergfringsfuerst Skype:joergpenguin Ring: jff Telegram: @joergfringsfuerst My wish list: - Please send me a picture from the nature at your home. signature.asc Description: This is a digitally signed message part
Bug#961231: sane: No scanners identified on HP officejet Pro 8610 (all-in-one)
reassign 961231 libsane tags 961231 + moreinfo thanks Hello Loris, thank you for spending your time helping to make Debian better with this bug report. I think there is a problem in sane-backends. Therefore I move this bug report there. Am Donnerstag, den 21.05.2020, 19:16 +0200 schrieb loris: > Package: sane > Version: 1.0.14-15 > Severity: normal > > Dear Maintainer, > > I have an HP Officejet Pro 8610 (all-in-one); after last upgrading I > am not able to use my scanner: the printer works perfectly but > launching xsane I get an error message: 'no device has been found'. > As my printer is connected to router I try to connect it to my pc > with usb cable: > > With command '~$ sane-find-scanner' I get the the following output: > 'found USB scanner (vendor=0x03f0 [HP], product=0x7112 [HP Officejet > Pro 8610]) at libusb:005:011' > > With command '~$ scanimage -L' I get the the following output: > No scanners were identified > > Connecting a pen-drive to printer usb port and using the printer > touch panel I am able to scan a document and save it to pen-drive. > > On my old Pentium4 Fujitsu Siemens I am using xfce 4.14 as desktop > environment, > [...] Please add a file "/lib/udev/rules.d/99-libsane.rules", put the context ENV{libsane_matched}=="yes", RUN+="/bin/setfacl -m g:scanner:rw $env{DEVNAME}" in it, reboot and check it again. CU Jörg -- New: GPG Fingerprint: 63E0 075F C8D4 3ABB 35AB 30EE 09F8 9F3C 8CA1 D25D GPG key (long) : 09F89F3C8CA1D25D GPG Key: 8CA1D25D CAcert Key S/N : 0E:D4:56 Old pgp Key: BE581B6E (revoked since 2014-12-31). Jörg Frings-Fürst D-54470 Lieser git: https://jff.email/cgit/ Threema: SYR8SJXB Wire: @joergfringsfuerst Skype:joergpenguin Ring: jff Telegram: @joergfringsfuerst My wish list: - Please send me a picture from the nature at your home. signature.asc Description: This is a digitally signed message part
Bug#961231: sane: No scanners identified on HP officejet Pro 8610 (all-in-one)
Package: sane Version: 1.0.14-15 Severity: normal Dear Maintainer, I have an HP Officejet Pro 8610 (all-in-one); after last upgrading I am not able to use my scanner: the printer works perfectly but launching xsane I get an error message: 'no device has been found'. As my printer is connected to router I try to connect it to my pc with usb cable: With command '~$ sane-find-scanner' I get the the following output: 'found USB scanner (vendor=0x03f0 [HP], product=0x7112 [HP Officejet Pro 8610]) at libusb:005:011' With command '~$ scanimage -L' I get the the following output: No scanners were identified Connecting a pen-drive to printer usb port and using the printer touch panel I am able to scan a document and save it to pen-drive. On my old Pentium4 Fujitsu Siemens I am using xfce 4.14 as desktop environment, dpkg -l cups* ii cups 2.3.3-1 i386 ii cups-browsed 1.27.4-1+b1 i386 ii cups-bsd 2.3.3-1 i386 ii cups-client 2.3.3-1 i386 ii cups-common 2.3.3-1 all ii cups-core-drivers 2.3.3-1 i386 ii cups-daemon 2.3.3-1 i386 ii cups-filters 1.27.4-1+b1 i386 ii cups-filters-core-drivers 1.27.4-1+b1 i386 ii cups-ipp-utils2.3.3-1 i386 ii cups-pk-helper0.2.6-1+b1 i386 ii cups-ppdc 2.3.3-1 i386 ii cups-server-common2.3.3-1 all dpkg -l hp* ii hplip 3.20.5+dfsg0-2 i386 ii hplip-data 3.20.5+dfsg0-2 all -- System Information: Debian Release: bullseye/sid APT prefers testing APT policy: (500, 'testing') Architecture: i386 (i686) Kernel: Linux 5.6.0-1-686-pae (SMP w/2 CPU cores) Locale: LANG=it_IT.utf8, LC_CTYPE=it_IT.utf8 (charmap=UTF-8), LANGUAGE=it_IT.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages sane depends on: ii libc6 2.30-8 ii libgimp2.02.10.18-1 ii libglib2.0-0 2.64.2-1 ii libgtk2.0-0 2.24.32-4 ii libsane 1.0.27-3.2+b1 sane recommends no packages. Versions of packages sane suggests: ii gimp 2.10.18-1 -- no debconf information