On 2013-04-06, Filipus Klutiero chea...@gmail.com wrote:
It's not a /good/ way in absolute terms, but it's pretty much the only
way for now, so I guess it's currently the best way (see
https://lists.debian.org/debian-project/2011/11/msg00030.html ).
My experience with contacting owner@bugs,
On Saturday, April 06, 2013 19:55:08, Filipus Klutiero wrote:
Hi Chris,
thanks for being faithful to our project and bringing up this topic :-S
Chris Knadle wrote:
From the point of view of the bug reporter, the message the DD has sent
(whether intended or not) is I'm not even going to
On Ma, 02 apr 13, 17:34:28, Russ Allbery wrote:
Starting off with a maintainer that closes my bug report with no
explanation at all? How do I join the team, when the team refuses to
communicate? Why would I make another bigger offer my time, when the
team doesn't offer theirs even when
On Sunday, April 07, 2013 03:40:02, Andrei POPESCU wrote:
On Ma, 02 apr 13, 17:34:28, Russ Allbery wrote:
Starting off with a maintainer that closes my bug report with no
explanation at all? How do I join the team, when the team refuses to
communicate? Why would I make another bigger
On Wed 03 Apr 2013 23:50:10 Russ Allbery escribió:
[snip]
I do think that debian-mentors helps a great deal here, not just in
helping people with their problems but in modeling a social interaction
style for people who are new to the project. It is, by and large, quite
polite and
[Moving this to -project]
Stefano Zacchiroli wrote:
On Thu, Mar 28, 2013 at 05:37:18PM -0400, Chris Knadle wrote:
Technically the DAM has the ability to act to remove a DD (per Debian
Constitution 8.1 item 2), but the information I can gather so far seems to
indicate that the DAM won't
Hi Chris,
thanks for being faithful to our project and bringing up this topic :-S
Chris Knadle wrote:
From the point of view of the bug reporter, the message the DD has sent
(whether intended or not) is I'm not even going to dignify this with a
response. *click* It's not /only/ this
Hi Ian,
Ian Jackson wrote:
[...] To reiterate: the purpose of bug reports is to help improve the
software. In Debian, the maintainer(s) are in charge of deciding (in
the first instance) what counts as an improvement, and which
improvements are most important. But they are also in charge of
Ian Jackson wrote:
[...] Of course we do need bug reports to be able to tell what's wrong so
that we know what to fix. But many packages have so many bug reports
that there is already not enough time to deal with them all
thoroughly. In that case it is better to cherry-pick the ones which
seem
Ian Jackson wrote:
If you and your allies have enough time and knowledge to help with the
package, then yes, you can certainly help with this.
You could write to the maintainers:
I notice you closed my bug without comment, so I went to take a look
at the rest of the bugs for gnomovision.
(Re: [all candidates] Removing or limiting DD
rights?):
On Tuesday, April 02, 2013 13:53:24, Ian Jackson wrote:
[…]
Of course if a maintainer inappropriately adopts such an aggressive
approach to bug triage when it isn't necessary, you can appeal to the
Technical Committee. I doubt
]] Russ Allbery
(Cc to owner@bugs, M-F-T to -project.)
Note that we already did do something about it by deprecating close in the
BTS in favor of sending a real email message to -done that is copied to
the submitter. The Debian BTS now nags the maintainer about telling the
submitter
Tollef Fog Heen tfh...@err.no writes:
]] Russ Allbery
(Cc to owner@bugs, M-F-T to -project.)
Note that we already did do something about it by deprecating close in the
BTS in favor of sending a real email message to -done that is copied to
the submitter. The Debian BTS now nags the
On 03.04.2013 06:09, Chris Knadle wrote:
On Tuesday, April 02, 2013 20:34:28, Russ Allbery wrote:
Note that we already did do something about it by deprecating close
in the
BTS in favor of sending a real email message to -done that is copied
to
the submitter. The Debian BTS now nags the
Chris Knadle writes (Re: [all candidates] Removing or limiting DD rights?):
On Tuesday, April 02, 2013 13:53:24, Ian Jackson wrote:
The purpose of a bug report is not to help solve the submitter's
problem.
... No, I don't agree with this. I understand that this reteoric
helps explain
Ian Jackson ijack...@chiark.greenend.org.uk writes:
From the point of view of the bug reporter, the message the DD has
sent (whether intended or not) is I'm not even going to dignify
this with a response. *click* It's not /only/ this rudeness
that's the problem, though; the bug reporter has
On Wednesday, April 03, 2013 09:40:50, Ian Jackson wrote:
Chris Knadle writes (Re: [all candidates] Removing or limiting DD
rights?):
On Tuesday, April 02, 2013 13:53:24, Ian Jackson wrote:
The purpose of a bug report is not to help solve the submitter's
problem.
... No, I don't
I'm going to move this fully onto -project, since we're into the voting
phase and I think this is more of a general project discussion at this
point. Hope that doesn't lose anyone.
Chris Knadle chris.kna...@coredump.us writes:
Good question.
I can say this: Debian's BTS is the only bug
Chris Knadle writes (Re: [all candidates] Removing or limiting DD rights?):
The #1 kind of bug reports that become problems are ones that go like this:
- bug reporter: writes polite and detailed bug report
- maintainer : *cloeses bug* without discussion
(usually within
Ian Jackson writes (Re: [all candidates] Removing or limiting DD rights?):
...
If in this situation there is a possibility of the submitter's
experience being turned into an improvement in the software, it could
arise if the submitter
... can investigate further themselves (perhaps
On 02-04-13 19:53, Ian Jackson wrote:
Chris Knadle writes (Re: [all candidates] Removing or limiting DD rights?):
The #1 kind of bug reports that become problems are ones that go like this:
- bug reporter: writes polite and detailed bug report
- maintainer : *cloeses bug* without
I'm on the -project list, so no need to CC me directly. (Fine if you do,
though.)
On Tuesday, April 02, 2013 13:53:24, Ian Jackson wrote:
Chris Knadle writes (Re: [all candidates] Removing or limiting DD
rights?):
The #1 kind of bug reports that become problems are ones that go like
Chris Knadle chris.kna...@coredump.us writes:
Seriously, what I'm trying to do is lower the number of cases which
cause frustration and which don't get any traction. Between the
*close* problem, the maintainers that are MIA without the package
being orphaned, maintainers dropping working
On Tuesday, April 02, 2013 20:34:28, Russ Allbery wrote:
Chris Knadle chris.kna...@coredump.us writes:
Seriously, what I'm trying to do is lower the number of cases which
cause frustration and which don't get any traction. Between the
*close* problem, the maintainers that are MIA without
On Fri, 29 Mar 2013, Moray Allan wrote:
On 2013-03-28 16:35, Don Armstrong wrote:
ow...@bugs.debian.org is an appropriate place to report abusive
behavior by anyone (maintainers, users, etc) on the BTS.
But how broad a definition of abusive behaviour are you taking here?
I would have
On Thursday, March 28, 2013 18:35:40, Don Armstrong wrote:
On Thu, 28 Mar 2013, Chris Knadle wrote:
As a bug reporter dealing with a misbehaving maintainer, this is
what I would want:
1. A clear place to report the misbehavior
ow...@bugs.debian.org is an appropriate place to report
Stefano Zacchiroli wrote:
Well, I certainly didn't mean to imply that bug report handling is not
something we should look into improving. It's the causation relationship
between that and the decreasing number of bug reports which seems
unlikely to me.
I think it is likely a real factor,
This message appears to be more appropriate for -project,
non-candidate responses, please follow up there.
On Thu, 28 Mar 2013, Chris Knadle wrote:
As a bug reporter dealing with a misbehaving maintainer, this is
what I would want:
1. A clear place to report the misbehavior
On 2013-03-28 16:35, Don Armstrong wrote:
ow...@bugs.debian.org is an appropriate place to report abusive
behavior by anyone (maintainers, users, etc) on the BTS.
But how broad a definition of abusive behaviour are you taking here?
I would have thought of contacting ow...@bugs.debian.org in
Don -- my apologies for not responding to this earlier; somehow I missed this
message, and figured out I had missed it via reading Moray's resonse to it.
On Thursday, March 28, 2013 18:35:40, Don Armstrong wrote:
This message appears to be more appropriate for -project,
non-candidate
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