RE: [Declude.JunkMail] Image spam

2007-03-06 Thread Craig Edmonds
Commtouch works great for me. Kindest Regards Craig Edmonds 123 Marbella Internet Marbella Guide Property Web Portal W: http://www.123marbella.com www.123marbella.com W: www.marbellaguide.com From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Scotto Sent: Wednesday,

Re: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread Darrell \([EMAIL PROTECTED])
Jeff, I had the exact same thing happen. I sent them a list of refid's that were false positives per the false positive reporting document and never received a response back either. Has anyone received a response back? Darrell

RE: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread Ken Weise
After contacting Declude support, Commtouch does not respond to individuals, only to partners. It would be nice for some response, especially on FP's. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED]) Sent: Tuesday, March 06,

Re: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread Darrell \([EMAIL PROTECTED])
So what exactly does this mean? We send our false positives to Declude and they send them to CommTouch? Darrell Check out http://www.invariantsystems.com for utilities for Declude And Imail. IMail/Declude Overflow Queue

RE: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread Ken Weise
We send them to Commtouch, but get no response. I had reported the same false positive (weekly ad from Newegg) for 3 straight weeks with no apparent action from Commtouch. I ended up having to send it to David Barker, so he can follow up. I think this process should change in some way. We do not

RE: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread David Barker
I am pretty sure they do take action on them, I have a few questions out to CT and will post soon when I have a reply as for your Newegg Ken, that has been taken care of. David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ken Weise Sent: Tuesday,

RE: [Declude.JunkMail] COMMTOUCH FP Reporting

2007-03-06 Thread Ken Weise
Thanks Dave, I hope they take action, but without a response, it's hard to know the reports are even received, let alone investigated. Sniffer is better in this regard, as we receive a response and outcome to the request. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL