Re: [Declude.JunkMail] amazing....

2002-10-24 Thread R. Scott Perry


While going through my filtered e-mail, I always see multiple e-mails from
the same persons with the same ad but am amazed by how 1 has a weight of
29 - ROUTE, and 1 has a weight of 21 - COPY -


That's actually fairly common -- and why the weighting system works so 
well.  :)

Most spam tests work based on the source of the E-mail (the IP), so it is 
common for the exact same message sent from two different sources to have 
different weights.

What do you guys see as the best
approach to this? Blacklist @specials.bargain-jungle.com which I did? or
specials@longname or both? or something totally different?


You'll need to block based on the return address (MAIL FROM in the IMail 
SMTP log files, or X-Declude-Sender: header if you use the XSENDER ON 
option).  That isn't always the same as the From: or Reply-To: addresses.
-Scott

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Rick Davidson
I had a similar situation with a client who uses VPop to pop a common mail
box and sort it localy, not only that, their email, which he says is very
critical, is running on a 486 (and he is very proud of that fact)... well
anyway... I disabled the filtering for his domain, he called the next day
and retracted his doubt.

Have a great day!
Rick Davidson
Buckeye Internet Services
www.buckeyeweb.com
440-953-1900
-
- Original Message -
From: grb [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 24, 2002 3:44 PM
Subject: [Declude.JunkMail] client Question


 This is a little off topic, but related to a customer service question
concerning declude.

 What I have is one client out of about 80 that swears that declude is a
piece of junk and does not work.

 In trying to explain to this client how declude works and the weighting
system I run into a stumbling block.

 They are using a email system called Time Matters which does not show
headers or header information, so when I try to explain that I need to see
the email and the related header information to see the tests that have
failed, I have nothing to go on to illustrate this. This seems to be an
issue in Outlook also.

 Does anyone have any ideas of how to explain solve this issue of trying to
illustrate this to this client or has anyone had experience with Time
Matters...I have not had any luck with the support staff with time matters.

 If anyone has anything written or can point me in a directions of an
article on how declude works that maybe this guy can understand, it would be
greatly appreciated.

 thanks in advance

 GB

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RE: [Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread Declude Junkmail
I'm running Declude 1.60.

I've had exactly one message flagged by HELOBOGUS - I'll take a look at the
DNS-based tests and pick this thread up in the morning.

Thanks,
-Bill

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com]On Behalf Of R. Scott Perry
Sent: Thursday, October 24, 2002 2:17 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] HELOBOGUS Question



The header info you requested is listed below.

Received: from declude.com [66.189.58.123] by mail.jamesoninns.com with
ESMTP
   (SMTPD32-7.13) id A01E19250134; Thu, 24 Oct 2002 13:38:38 -0400
 X-Declude-Sender: [EMAIL PROTECTED] [66.189.58.123]

These two headers show that Declude did use the top Received: header, and
should have used declude.com for the HELOBOGUS test (which is correct).

Are other DNS-based spam tests working properly?  Are you running a recent
version of Declude JunkMail?  Has at least one E-mail failed the HELOBOGUS
test?
-Scott

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Re: [Declude.JunkMail] HELOBOGUS Suddenly kicked in

2002-10-24 Thread R. Scott Perry


I've had declude junkmail pro running well for a few months now...Just
bumped up declude.exe to 1.60 last night.  Seemed to be receiving things
normally and didn't notice an immediate change in filter
characteristics.  But just this morning, round 11:00, noticed most if
not all messages started failing HELOBOGUS.  Seems odd.  Commented out
HELOBOGUS test for now.  Any thoughts on what happened??


The HELOBOGUS test was added in 1.54, so if you were running a version 
before that, the HELOBOGUS test wouldn't have done anything.

I'm guessing that if you look at all those E-mails failing the HELOBOGUS 
test, you'll see that (guess what?) they are using an invalid domain in 
their HELO data (which you can see on the top Received: header).
-Scott

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Re: [Declude.JunkMail] HELOBOGUS Suddenly kicked in

2002-10-24 Thread Dan Cummings
OK, well, not 'all messages' but many legit messages which had not previously been 
caught.  Perhaps the version I had in place previously didn't support this test? (was 
using previous release, not beta)  I'll dig through the release notes.

Thanks.

-- Original Message --
From: Dan Cummings [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Thu, 24 Oct 2002 14:44:41 -0500

Quick question I hope,

I've had declude junkmail pro running well for a few months now...Just
bumped up declude.exe to 1.60 last night.  Seemed to be receiving things
normally and didn't notice an immediate change in filter
characteristics.  But just this morning, round 11:00, noticed most if
not all messages started failing HELOBOGUS.  Seems odd.  Commented out
HELOBOGUS test for now.  Any thoughts on what happened??

Thanks!

 
-Dan
 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Dan Cummings
Manage.net LLC
[EMAIL PROTECTED]
(612) 821-5000 

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[Declude.JunkMail] client Question

2002-10-24 Thread grb
This is a little off topic, but related to a customer service question concerning 
declude.

What I have is one client out of about 80 that swears that declude is a piece of junk 
and does not work.

In trying to explain to this client how declude works and the weighting system I run 
into a stumbling block.

They are using a email system called Time Matters which does not show headers or 
header information, so when I try to explain that I need to see the email and the 
related header information to see the tests that have failed, I have nothing to go on 
to illustrate this. This seems to be an issue in Outlook also.

Does anyone have any ideas of how to explain solve this issue of trying to illustrate 
this to this client or has anyone had experience with Time Matters...I have not had 
any luck with the support staff with time matters.

If anyone has anything written or can point me in a directions of an article on how 
declude works that maybe this guy can understand, it would be greatly appreciated.

thanks in advance

GB

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Re: [Declude.JunkMail] WHITELIST Question

2002-10-24 Thread R. Scott Perry


How would one setup this type of scenario with the PRO version ?


You could accomplish this by having a 
\IMail\Declude\example.com\$default$.JunkMail file with all tests set to 
use the IGNORE action, and then a \IMail\Declude\example.com\jdoe.JunkMail 
file for the user who wants their mail scanned.
   -Scott

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[Declude.JunkMail] WHITELIST Question

2002-10-24 Thread Avolve Support
WHITELIST TODOMAIN @example.com in the global.cfg file will let all spam go through to 
any email address at domain example.com.

So if you create a subdirectory off of declude named example.com and in the 
subdirectory example.com have a file named jdoe.JunkMail with configurations for jdoe 
in controlling email, then all spam will still go to every email address at domain 
example.com but will be checked for [EMAIL PROTECTED]

I don't know how to take a breather in that question, but is that correct thinking ?

--
Avolve Support
740 467 3338
--
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RE: [Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread R. Scott Perry


The header info you requested is listed below.

Received: from declude.com [66.189.58.123] by mail.jamesoninns.com with ESMTP
  (SMTPD32-7.13) id A01E19250134; Thu, 24 Oct 2002 13:38:38 -0400

X-Declude-Sender: [EMAIL PROTECTED] [66.189.58.123]

These two headers show that Declude did use the top Received: header, and 
should have used declude.com for the HELOBOGUS test (which is correct).

Are other DNS-based spam tests working properly?  Are you running a recent 
version of Declude JunkMail?  Has at least one E-mail failed the HELOBOGUS 
test?
   -Scott

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RE: [Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread R. Scott Perry


We do not have a backup mailserver or gateway - any other ideas?


Could you post the complete headers of this E-mail?  That may provide some 
clues.
-Scott

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RE: [Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread Declude Junkmail
We do not have a backup mailserver or gateway - any other ideas?

-Bill

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com]On Behalf Of R. Scott Perry
Sent: Thursday, October 24, 2002 1:01 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] HELOBOGUS Question



I've just recently put junkmail into a test phase on my server and have
noticed that I am getting almost no hits on the HELOBOGUS test -
specifically one hit over a three day/10,000 message period.

 From what I've been reading on this forum, I'd expect more than that and
was
wondering what might be inhibiting the HELOBOGUS test.

Do you have a backup mailserver or a gateway mailserver that receives the
mail before IMail does?
-Scott

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[Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread Bill Naber
I've just recently put junkmail into a test phase on my server and have
noticed that I am getting almost no hits on the HELOBOGUS test -
specifically one hit over a three day/10,000 message period.

From what I've been reading on this forum, I'd expect more than that and was
wondering what might be inhibiting the HELOBOGUS test.

Thanks,
-Bill Naber

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Darin T. Cox
I use the following line in my $default$.junkmail to change the subject for
quick testing and demos to customers.  Once they decide they like what they
see it can be changed to delete or left for them to use email client rules.

WEIGHT18 SUBJECT SPAM[%WEIGHT%-%TESTSFAILED%]:

Darin.
- Original Message -
From: Rick Davidson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 24, 2002 4:11 PM
Subject: Re: [Declude.JunkMail] client Question


 I had a similar situation with a client who uses VPop to pop a common mail
 box and sort it localy, not only that, their email, which he says is very
 critical, is running on a 486 (and he is very proud of that fact)... well
 anyway... I disabled the filtering for his domain, he called the next day
 and retracted his doubt.

 Have a great day!
 Rick Davidson
 Buckeye Internet Services
 www.buckeyeweb.com
 440-953-1900
 -
 - Original Message -
 From: grb [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, October 24, 2002 3:44 PM
 Subject: [Declude.JunkMail] client Question


  This is a little off topic, but related to a customer service question
 concerning declude.
 
  What I have is one client out of about 80 that swears that declude is a
 piece of junk and does not work.
 
  In trying to explain to this client how declude works and the weighting
 system I run into a stumbling block.
 
  They are using a email system called Time Matters which does not show
 headers or header information, so when I try to explain that I need to see
 the email and the related header information to see the tests that have
 failed, I have nothing to go on to illustrate this. This seems to be an
 issue in Outlook also.
 
  Does anyone have any ideas of how to explain solve this issue of trying
to
 illustrate this to this client or has anyone had experience with Time
 Matters...I have not had any luck with the support staff with time
matters.
 
  If anyone has anything written or can point me in a directions of an
 article on how declude works that maybe this guy can understand, it would
be
 greatly appreciated.
 
  thanks in advance
 
  GB
 
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Re: [Declude.JunkMail] HELOBOGUS Question

2002-10-24 Thread R. Scott Perry


I've just recently put junkmail into a test phase on my server and have
noticed that I am getting almost no hits on the HELOBOGUS test -
specifically one hit over a three day/10,000 message period.

From what I've been reading on this forum, I'd expect more than that and was
wondering what might be inhibiting the HELOBOGUS test.


Do you have a backup mailserver or a gateway mailserver that receives the 
mail before IMail does?
   -Scott

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Rich
At 02:44 PM 10/24/2002 -0500, grb wrote:

What I have is one client out of about 80 that swears that declude is a 
piece of junk and does not work.

I don't have a client that uses that software, but I do have one that 
insisted the filtering was bad and they were getting more Spam then ever 
before.  So I suggested they drop the filter, which they did.

48 hours later they wanted back on Declude and took the time to read our 
filter request page and fill it out.

The previous Spam filtering we were doing didn't give the customer the 
option of setting their own filters.  Many now leave things at the default 
for the server, others have refined their filters to their liking.  Still 
others don't have any idea what the filters do, and what they don't 
understand is a bad thing.

Offer them a run for a couple of days outside the filter and they'll get 
the picture.


--
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Scanned for Viruses using Declude and F-Prot


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Re: [Declude.JunkMail] client Question

2002-10-24 Thread grb
Just a note of appreciation.

I want to thank everyone for their suggestionsand they were all great and I will 
use them to illustrate the effectiveness of the software

Over the last nine years of web development, hosting, etcI have been subscribed to 
many lists for support. Cold Fusion from NT side, Netcloak from the Mac side, Graphics 
software.and many more.

I must say, this is as good, if not better and as professional a group of users as I 
have been associated with...

thanks again for all your support and quick responses and also to the declude 
developers and their strong support of a productit takes a lot of non-billable 
hours to support such a product...

Thanks again guys and girls...

Glenn Brooks
WebWize, Inc.


At 07:10 PM 10/24/02, you wrote:
At 02:44 PM 10/24/2002 -0500, grb wrote:
What I have is one client out of about 80 that swears that declude is a piece of 
junk and does not work.

I don't have a client that uses that software, but I do have one that insisted the 
filtering was bad and they were getting more Spam then ever before.  So I suggested 
they drop the filter, which they did.

48 hours later they wanted back on Declude and took the time to read our filter 
request page and fill it out.

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

Offer them a run for a couple of days outside the filter and they'll get the picture.


--
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Scanned for Viruses using Declude and F-Prot


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Re: [Declude.JunkMail] client Question

2002-10-24 Thread grb
Hey Rich,

Not sure I understand you correctly, are you offering a system in which a client can 
adjust their weighting on their own? If so, do you have an example of this feature of 
your service? This sounds great.

After reading this, you got me thinking, I could write a Cold Fusion application that 
could create weighting through a Access DB and client based admin systemhas 
someone already done this...if not, I may be able to come up with something for those 
running Cold Fusion.

for those that run CF, my email is [EMAIL PROTECTED] if ya'll want to discuss 
this.

If I understand declude correctly, if a change is made to the default or global file 
within a given directory, we do not have to restart the smtp service with Imail or 
restart the smtp service under the services control panel, correct? Declude pulls 
these files each time and would read any change that is made on the fly, correct?

thanks 

gb

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Bill B
Thats correct...It reads it each time a message is received.  We plan to work on a 
similar tool using ASP here in the next month or two.

Bill


-Original Message-
From: grb
Sent: Thu, 24 Oct 2002 19:54:47 -0500
Subject: Re: [Declude.JunkMail] client Question


Hey Rich,

Not sure I understand you correctly, are you offering a system in which a client can 
adjust their weighting on their own? If so, do you have an example of this feature of 
your service? This sounds great.

After reading this, you got me thinking, I could write a Cold Fusion application that 
could create weighting through a Access DB and client based admin systemhas 
someone already done this...if not, I may be able to come up with something for those 
running Cold Fusion.

for those that run CF, my email is [EMAIL PROTECTED] if ya'll want to discuss 
this.

If I understand declude correctly, if a change is made to the default or global file 
within a given directory, we do not have to restart the smtp service with Imail or 
restart the smtp service under the services control panel, correct? Declude pulls 
these files each time and would read any change that is made on the fly, correct?

thanks 

gb

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

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Re: [Declude.JunkMail] HELOBOGUS Suddenly kicked in

2002-10-24 Thread Dan Cummings
Yup, very typical in MS exchange setups where the Exchange server is running on a 
Win2K box with some internal naming convention or the like.  Thanks, Declude's working 
just fineand I actually read the release notes now! ;)  

-- Original Message --
From: R. Scott Perry [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Thu, 24 Oct 2002 15:59:01 -0400


I've had declude junkmail pro running well for a few months now...Just
bumped up declude.exe to 1.60 last night.  Seemed to be receiving things
normally and didn't notice an immediate change in filter
characteristics.  But just this morning, round 11:00, noticed most if
not all messages started failing HELOBOGUS.  Seems odd.  Commented out
HELOBOGUS test for now.  Any thoughts on what happened??

The HELOBOGUS test was added in 1.54, so if you were running a version 
before that, the HELOBOGUS test wouldn't have done anything.

I'm guessing that if you look at all those E-mails failing the HELOBOGUS 
test, you'll see that (guess what?) they are using an invalid domain in 
their HELO data (which you can see on the top Received: header).
 -Scott

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