We just migrated servers this week. It is possible your DNS is using cached
information. Remember a diags.txt is only created on startup so you may have
old information. Can you flush your DNS cache and restart Declude to see if
it resolves the problem.
David Barker
VP Operations Declude
Hi Dave,
The Diags.txt I had sent was created from THIS MORNING (I had made a point
of restarting DecludeProc to get a current status). So CommTouch was
definitely reported as OFF at that time. It had been reported as ON in
June, the previous time that the server had been started (for
If anyone else has a similar issue please notify supp...@declude.com and not
the lists.
Thanks
David
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Ferrell
Ard
Sent: Wednesday, July 08, 2009 2:23 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Re: