RE: [Declude.JunkMail] AOL problem or mine?

2002-12-20 Thread R. Scott Perry


I did an NSLOOKUP on our servers this morning and mail.aol.com and
mail.cs.com are coming up Non-existant Domains
mail.compuserve.com resolves.

So does that point to them or is it an issue with our DNS servers?  Strange


That sounds like a problem with your DNS servers (even if they did have DNS 
problems, your DNS server should only cache a 'does not exist' answer for 
aol.com for about 10 minutes).  I would recommend restarting the DNS server.

AOL has apparently had some major mail problems this week, so it may not 
necessarily be something on your end (they could have 1 DNS server that is 
returning 'does not exist' answers, for example).
-Scott

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-20 Thread John Tolmachoff
 I did an NSLOOKUP on our servers this morning and mail.aol.com and
 mail.cs.com are coming up Non-existant Domains
 mail.compuserve.com resolves.

Shows errors here:

http://www.dnsreport.com/tools/dnsreport.ch?domain=mail.aol.com

Try aol.com and cs.com:

http://www.dnsreport.com/tools/dnsreport.ch?domain=aol.com
http://www.dnsreport.com/tools/dnsreport.ch?domain=cs.com



John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com




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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Matt Robertson
This is being discussed on the CF-Talk list as well.  Started up yesterday, I believe. 
 Someone on that list got hold of an AOL admin (as if there really are any) and posted 
this:

| I called AOL and their tech advised me to make RDNS entries 
| for every domain then wait 24 hours and try again 

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http://foohbar.org - ColdFusion Tools
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-- Original Message --
From: Dustin Freeman [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date: Thu, 19 Dec 2002 14:43:33 -0500

Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.  
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread R. Scott Perry


This is being discussed on the CF-Talk list as well.  Started up 
yesterday, I believe.  Someone on that list got hold of an AOL admin (as 
if there really are any) and posted this:

| I called AOL and their tech advised me to make RDNS entries
| for every domain then wait 24 hours and try again

FWIW, that may just be generic advice from AOL, and not specific to the 
problem they are having.

For at least a year or two, AOL has used the lack of a reverse DNS entry to 
penalize E-mail as part of their secret (undocumented) anti-spam 
system.  The lack of a reverse DNS entry by itself won't cause an E-mail to 
be deleted by AOL, but it is used as part of their anti-spam formula (along 
with the publicly documented system at http://postmaster.info.aol.com , 
which bounces E-mail rather than deleting it).
   -Scott

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Andy Schmidt
Hi,

yes, got complaints yesterday as well (one of our mailing lists) - seems to
be back to normal, though.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Freeman
Sent: Thursday, December 19, 2002 02:44 PM
To: '[EMAIL PROTECTED]'
Subject: [Declude.JunkMail] AOL problem or mine?


Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Richard Farris
I understand that AOL just implemented a new spam filter and are having a
lot of issues like this..

At your service,

Richard Farris
[EMAIL PROTECTED]
1.800.548.3877
- Original Message -
From: Andy Schmidt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, December 19, 2002 2:17 PM
Subject: RE: [Declude.JunkMail] AOL problem or mine?


Hi,

yes, got complaints yesterday as well (one of our mailing lists) - seems to
be back to normal, though.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Freeman
Sent: Thursday, December 19, 2002 02:44 PM
To: '[EMAIL PROTECTED]'
Subject: [Declude.JunkMail] AOL problem or mine?


Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Dustin Freeman
Our reverse DNS is fine,(checked it on dnsstuff.com) I went to
postmaster.info.aol.com and nothing there helped.
We are not getting the message from AOL, it appears that it comes from our
server after trying to send the message 3 times and failing each time. I
haven't had a chance to check the smtp log.  Our server has had a noticeable
increase in load the last few days as a result of all the attempts and
replies I'd suspect.

I'll wait till tomorrow and see if the problem still exists.  If anyone has
any updates from AOL let me know on or off list.

Dustin

-Original Message-
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 19, 2002 3:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] AOL problem or mine?



This is being discussed on the CF-Talk list as well.  Started up 
yesterday, I believe.  Someone on that list got hold of an AOL admin (as 
if there really are any) and posted this:

| I called AOL and their tech advised me to make RDNS entries
| for every domain then wait 24 hours and try again

FWIW, that may just be generic advice from AOL, and not specific to the 
problem they are having.

For at least a year or two, AOL has used the lack of a reverse DNS entry to 
penalize E-mail as part of their secret (undocumented) anti-spam 
system.  The lack of a reverse DNS entry by itself won't cause an E-mail to 
be deleted by AOL, but it is used as part of their anti-spam formula (along 
with the publicly documented system at http://postmaster.info.aol.com , 
which bounces E-mail rather than deleting it).
-Scott

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread R. Scott Perry


Our reverse DNS is fine,(checked it on dnsstuff.com) I went to
postmaster.info.aol.com and nothing there helped.
We are not getting the message from AOL, it appears that it comes from our
server after trying to send the message 3 times and failing each time.


It sounds like AOL is having some problems on their end.  I would recommend 
setting IMail to try E-mail more than 3 times, though (unless perhaps you 
have a long delay between each attempt), as many transient failures can 
take more than 3 tries before they are fixed (such as in this case).
-Scott

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