Re: [Declude.JunkMail] Declude 2 and DELETE continued

2005-03-07 Thread S.J.Stanaitis




Not a high priority? Crap. I normally have about 1100 emails to fish
through after the weekend, now I've got nearly 8,000 because of this
delete bug. Maybe I should forward the difference to Declude, see how
well their configs are set up. :) Thankfully the 7K+ of messages were
caught with SpamAssassin which as of yet hasn't yeilded a false
positive.

Sam

Andy Schmidt wrote:

  Hi,

Yes, cross-posting seems like a good idea - so that we can monitor for
developing patterns.

Also, I did check my weight settings (I don't use the CATCHALL test) - and I
don't think the previous explanations fit my scenario:

WEIGHTKILL	weight   	x	x	20	0
WEIGHT10	weightrange   	x	x	10	19
WEIGHT8 	weightrange   	x	x	8	9
WEIGHTHDR	weightrange	x	x	5	7
WEIGHTFOOTER weightrange	x	x	5	7

I'm currently swamped - but eventually I'll have to find the time to
identify a new case and then re-submit that one to their tech support
reporting channels...

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Nick Hayer
Sent: Wednesday, March 02, 2005 08:47 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Declude 2 and DELETE continued 


On 1 Mar 2005 at 12:07, Andy Schmidt wrote:

  
  
I have noticed from day one, that suddenly really obvious Spam that 
had failed countless tests and should have been deleted (with REALLY 
high weights) was actually being delivered.

  
  I have seen the same thing with v2.05, sent log snippits TWICE and 
have not had ANY response from Declude support.

For me the bigger troubling issue is not that these spams are being 
passed its that Declude is not sharing its obvious bugs on the list - 
so like in this example there is no 'me too' when we encounter a 
problem - its like we are the lone ranger when we encounter a problem 
with the tech support folks telling us 'run debug'...  Software has 
bugs - oh well - but not sharing these bugs with us is a much bigger 
problem

Hopefully these are just growing pains with the new administration 
and not the way it will remain.

For now any requests to tech support cc'd to the list?

-Nick Hayer


  
  
I had mentioned it on the list twice right after I was finally able to 
upgrade to 2.04 (after the crashes were fixed).

I thought I was dreaming and have not yet found the time to debug it.

Thanks for the pointer.

If letting through high-weight Spam is "low priority" on the "to be 
fixed list", then I guess I just have different priorities G?


Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Fritz Squib
Sent: Tuesday, March 01, 2005 08:42 AM To: 
Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude 2 and 
DELETE


Apparently I missing something bloody obvious, but with 2.0 running it 
seems like my delete action doesn't work as expected any more.

Running the latest 2.x release downloaded last night.

--Global Config--

WEIGHT20	weight		x	x	20	0
WEIGHT30	weight		x	x	32	0

--Default.junkmail--

WEIGHT20	HOLD
WEIGHT30	DELETE

In a brief conversation with Declude the response I got was:

"The problem is probably the change in the way the DELETE action 
works.  In the past, it would delete the E-mail for all recipients. 
Now, it only deletes the E-mail for recipients that use the DELETE 
action."

It still seems like the HOLD action is taking precedence over the 
DELETE action since mail with weight over my WEIGHT30 test winds up in 
the hold folder even though the log file says:



  02/01/2005 12:25:06 Qbb6c48770128853b Msg failed WEIGHT30 (Weight of 
44
  

reaches or exceeds the limit of 32.). Action=""

I has sent Scott debug log files but I still haven't figure out what 
I'm missing.

Yes there are a *few* per user .junkmail files, with an action of 
WARN, but most of the held mail is either not for them (nor are they 
CC'd or BCC'd as far as I can tell) and/or (may or may not be related) 
in the spam review application there is no To: field reported.

I have also tried changing 'weight' to 'weightrange' with the 
appropriate scores, and still see the same results

Anyone else ?

Fritz

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RE: [Declude.JunkMail] Declude 2 and DELETE continued

2005-03-02 Thread Nick Hayer
On 1 Mar 2005 at 12:07, Andy Schmidt wrote:

 I have noticed from day one, that suddenly really obvious Spam that
 had failed countless tests and should have been deleted (with REALLY
 high weights) was actually being delivered.
I have seen the same thing with v2.05, sent log snippits TWICE and 
have not had ANY response from Declude support.

For me the bigger troubling issue is not that these spams are being 
passed its that Declude is not sharing its obvious bugs on the list - 
so like in this example there is no 'me too' when we encounter a 
problem - its like we are the lone ranger when we encounter a problem 
with the tech support folks telling us 'run debug'...  Software has 
bugs - oh well - but not sharing these bugs with us is a much bigger 
problem

Hopefully these are just growing pains with the new administration 
and not the way it will remain.

For now any requests to tech support cc'd to the list?

-Nick Hayer


 
 I had mentioned it on the list twice right after I was finally able to
 upgrade to 2.04 (after the crashes were fixed).
 
 I thought I was dreaming and have not yet found the time to debug it.
 
 Thanks for the pointer.
 
 If letting through high-weight Spam is low priority on the to be
 fixed list, then I guess I just have different priorities G? 
 
 
 Best Regards
 Andy Schmidt
 
 HM Systems Software, Inc.
 600 East Crescent Avenue, Suite 203
 Upper Saddle River, NJ 07458-1846
 
 Phone:  +1 201 934-3414 x20 (Business)
 Fax:+1 201 934-9206
 
 http://www.HM-Software.com/
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Fritz Squib
 Sent: Tuesday, March 01, 2005 08:42 AM To:
 Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude 2 and
 DELETE
 
 
 Apparently I missing something bloody obvious, but with 2.0 running it
 seems like my delete action doesn't work as expected any more.
 
 Running the latest 2.x release downloaded last night.
 
 --Global Config--
 
 WEIGHT20  weight  x   x   20  0
 WEIGHT30  weight  x   x   32  0
 
 --Default.junkmail--
 
 WEIGHT20  HOLD
 WEIGHT30  DELETE
 
 In a brief conversation with Declude the response I got was:
 
 The problem is probably the change in the way the DELETE action
 works.  In the past, it would delete the E-mail for all recipients. 
 Now, it only deletes the E-mail for recipients that use the DELETE
 action.
 
 It still seems like the HOLD action is taking precedence over the
 DELETE action since mail with weight over my WEIGHT30 test winds up in
 the hold folder even though the log file says:
 
  02/01/2005 12:25:06 Qbb6c48770128853b Msg failed WEIGHT30 (Weight of
  44
 reaches or exceeds the limit of 32.). Action=DELETE.
 
 I has sent Scott debug log files but I still haven't figure out what
 I'm missing.
 
 Yes there are a *few* per user .junkmail files, with an action of
 WARN, but most of the held mail is either not for them (nor are they
 CC'd or BCC'd as far as I can tell) and/or (may or may not be related)
 in the spam review application there is no To: field reported.
 
 I have also tried changing 'weight' to 'weightrange' with the
 appropriate scores, and still see the same results 
 
 Anyone else ?
 
 Fritz
 
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 type unsubscribe Declude.JunkMail.  The archives can be found
 at http://www.mail-archive.com.
 


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RE: [Declude.JunkMail] Declude 2 and DELETE continued

2005-03-02 Thread Andy Schmidt
Hi,

Yes, cross-posting seems like a good idea - so that we can monitor for
developing patterns.

Also, I did check my weight settings (I don't use the CATCHALL test) - and I
don't think the previous explanations fit my scenario:

WEIGHTKILL  weight  x   x   20  0
WEIGHT10weightrange x   x   10  19
WEIGHT8 weightrange x   x   8   9
WEIGHTHDR   weightrange x   x   5   7
WEIGHTFOOTER weightrangex   x   5   7

I'm currently swamped - but eventually I'll have to find the time to
identify a new case and then re-submit that one to their tech support
reporting channels...

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer
Sent: Wednesday, March 02, 2005 08:47 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Declude 2 and DELETE continued 


On 1 Mar 2005 at 12:07, Andy Schmidt wrote:

 I have noticed from day one, that suddenly really obvious Spam that 
 had failed countless tests and should have been deleted (with REALLY 
 high weights) was actually being delivered.
I have seen the same thing with v2.05, sent log snippits TWICE and 
have not had ANY response from Declude support.

For me the bigger troubling issue is not that these spams are being 
passed its that Declude is not sharing its obvious bugs on the list - 
so like in this example there is no 'me too' when we encounter a 
problem - its like we are the lone ranger when we encounter a problem 
with the tech support folks telling us 'run debug'...  Software has 
bugs - oh well - but not sharing these bugs with us is a much bigger 
problem

Hopefully these are just growing pains with the new administration 
and not the way it will remain.

For now any requests to tech support cc'd to the list?

-Nick Hayer


 
 I had mentioned it on the list twice right after I was finally able to 
 upgrade to 2.04 (after the crashes were fixed).
 
 I thought I was dreaming and have not yet found the time to debug it.
 
 Thanks for the pointer.
 
 If letting through high-weight Spam is low priority on the to be 
 fixed list, then I guess I just have different priorities G?
 
 
 Best Regards
 Andy Schmidt
 
 HM Systems Software, Inc.
 600 East Crescent Avenue, Suite 203
 Upper Saddle River, NJ 07458-1846
 
 Phone:  +1 201 934-3414 x20 (Business)
 Fax:+1 201 934-9206
 
 http://www.HM-Software.com/
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Fritz Squib
 Sent: Tuesday, March 01, 2005 08:42 AM To: 
 Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude 2 and 
 DELETE
 
 
 Apparently I missing something bloody obvious, but with 2.0 running it 
 seems like my delete action doesn't work as expected any more.
 
 Running the latest 2.x release downloaded last night.
 
 --Global Config--
 
 WEIGHT20  weight  x   x   20  0
 WEIGHT30  weight  x   x   32  0
 
 --Default.junkmail--
 
 WEIGHT20  HOLD
 WEIGHT30  DELETE
 
 In a brief conversation with Declude the response I got was:
 
 The problem is probably the change in the way the DELETE action 
 works.  In the past, it would delete the E-mail for all recipients. 
 Now, it only deletes the E-mail for recipients that use the DELETE 
 action.
 
 It still seems like the HOLD action is taking precedence over the 
 DELETE action since mail with weight over my WEIGHT30 test winds up in 
 the hold folder even though the log file says:
 
  02/01/2005 12:25:06 Qbb6c48770128853b Msg failed WEIGHT30 (Weight of 
  44
 reaches or exceeds the limit of 32.). Action=DELETE.
 
 I has sent Scott debug log files but I still haven't figure out what 
 I'm missing.
 
 Yes there are a *few* per user .junkmail files, with an action of 
 WARN, but most of the held mail is either not for them (nor are they 
 CC'd or BCC'd as far as I can tell) and/or (may or may not be related) 
 in the spam review application there is no To: field reported.
 
 I have also tried changing 'weight' to 'weightrange' with the 
 appropriate scores, and still see the same results
 
 Anyone else ?
 
 Fritz
 
 ---
 [This E-mail was scanned for viruses by Declude Virus 
 (http://www.declude.com)]
 
 ---
 This E-mail came from the Declude.JunkMail mailing list.  To 
 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
 unsubscribe Declude.JunkMail.  The archives can be found at 
 http://www.mail-archive.com.
 


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