Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
Well I think I found the source of my problem, or I should say sources. After upgrading the RAM to 4 Gb the server would reboot after about 5 seconds of starting to load windows. It looks like I had some drive issues on the OS drive of the server. With the OS repaired and moving the swap file to a different disk the SM is working as before. Thanks everyone for there help. -- From: "Scott Fosseen [Prairie Lakes AEA]" Sent: Monday, September 26, 2011 10:44 AM To: Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > I am starting to have some serious performance issues since I upgraded to > SM > 8.2. Although I can not be for sure that is it due to the upgrade as > usage > has also increased with added clients and the start of school. The big > issue is that the web interface becomes unresponsive for up to about 5 > minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In > Windows task manager I see my peak memory usage is now 10 gig. > > Right now I am not sure if the performance issues are being caused by RAM, > too much traffic, Smartermail, or Declude. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
I'm not sure why everyone just wants to throw RAM at the thing. Using 10 GB of memory with an unspecified number of active webmail users could be reasonable in some cases, and totally unreasonable in others. Certainly SmarterMail may have some leaking issues in IIS/.Net that memory won't do much to fix. I would suggest at least offering how many logged in users you have at peak times, and how many accounts there are. I would also use something like Process Explorer to verify what process is hogging all of the memory. I would guess it is IIS and that there is some sort of .Net issue that exposes itself mostly under heavier load. I do have a client that has about 2,000 mostly webmail users who are pretty active with hundreds of GB's of mail in the accounts, and I have heard of no such issues with SM 8.x. They are Windows 2003 with 4 GB of memory and I think 4 cores, but they have a pretty fast RAID array. Regarding VMware, never short the server on disk I/O. You will see all sorts of CPU issues once the server gets backed up on disk and it falls apart pretty quickly after that. In Process Explorer running on the guest, if you see regular spikes in Hardware Interrupts CPU utilization, that says you don't have enough disk I/O. Regularly seeing more than 10% for that would indicate an issue that needs attention. Matt On 9/26/2011 3:14 PM, Nick Hayer wrote: > I have it on a VM - vmware 4.1 - no issues at all. Why not just PTV > it now - give it more ram and processors in the migration and see what > happens? > > -Nick > > *MadRiverAccess.com**|**Skywaves.com Tech Support* > US/Canada 877-873-6482 or International +1-802-229-6574 > Emergency Support 24/7: supp...@skywaves.net > General and Non-Emergency support ticket: > https://www.skywaves.com/content/secure/support_ticket.htm > > > > > *From*: "Scott Fosseen [Prairie Lakes AEA]" > *Sent*: Monday, September 26, 2011 3:08 PM > *To*: Declude.JunkMail@declude.com > *Subject*: Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > > > Running Win 2003 Standard on 32 bit hardware. I am going to bump the > RAM up > to 4 Gb tonight to see if that helps. I should say what I am seeing is > that > the SM Web interface becomes unresponsive at times. I have been unable to > correlate the unresponsive interface with specific high CPU or Memory use > though. > > I have been planning on installing a new Win 2K8 64 bit OS to migrate > SM to.. > Is there any issues or suggestions on setting this up as a Virtual > machine > in a VMware environment? > > ---------------------- > From: "Randy A" > Sent: Monday, September 26, 2011 1:47 PM > To: > Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > > > Which version of Windows server are you running? That will be important > > also as, for example, WIN Server 2003 Standard only allows a max of 4GB > > RAM, while WIN Server 2003 Enterprise has a 64GB limit > > -Original Message- > > From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us] > > Sent: Monday, September 26, 2011 11:44 AM > > To: Declude.JunkMail@declude.com > > Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > > > > I am starting to have some serious performance issues since I > upgraded to > > SM 8.2. Although I can not be for sure that is it due to the upgrade as > > usage has also increased with added clients and the start of school. The > > big issue is that the web interface becomes unresponsive for up to > about 5 > > minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In > > Windows task manager I see my peak memory usage is now 10 gig. > > > > Right now I am not sure if the performance issues are being caused by > RAM, > > too much traffic, Smartermail, or Declude. > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to imail...@declude.com, and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > > --- This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to imail...@declude.com, and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
I have it on a VM - vmware 4.1 - no issues at all. Why not just PTV it now - give it more ram and processors in the migration and see what happens? -Nick MadRiverAccess.com|Skywaves.com Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm From: "Scott Fosseen [Prairie Lakes AEA]" Sent: Monday, September 26, 2011 3:08 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude Running Win 2003 Standard on 32 bit hardware. I am going to bump the RAM up to 4 Gb tonight to see if that helps. I should say what I am seeing is that the SM Web interface becomes unresponsive at times. I have been unable to correlate the unresponsive interface with specific high CPU or Memory use though. I have been planning on installing a new Win 2K8 64 bit OS to migrate SM to. Is there any issues or suggestions on setting this up as a Virtual machine in a VMware environment? -- From: "Randy A" Sent: Monday, September 26, 2011 1:47 PM To: Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > Which version of Windows server are you running? That will be important > also as, for example, WIN Server 2003 Standard only allows a max of 4GB > RAM, while WIN Server 2003 Enterprise has a 64GB limit > -Original Message- > From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us] > Sent: Monday, September 26, 2011 11:44 AM > To: Declude.JunkMail@declude.com > Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > > I am starting to have some serious performance issues since I upgraded to > SM 8.2. Although I can not be for sure that is it due to the upgrade as > usage has also increased with added clients and the start of school. The > big issue is that the web interface becomes unresponsive for up to about 5 > minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In > Windows task manager I see my peak memory usage is now 10 gig. > > Right now I am not sure if the performance issues are being caused by RAM, > too much traffic, Smartermail, or Declude. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
Running Win 2003 Standard on 32 bit hardware. I am going to bump the RAM up to 4 Gb tonight to see if that helps. I should say what I am seeing is that the SM Web interface becomes unresponsive at times. I have been unable to correlate the unresponsive interface with specific high CPU or Memory use though. I have been planning on installing a new Win 2K8 64 bit OS to migrate SM to. Is there any issues or suggestions on setting this up as a Virtual machine in a VMware environment? -- From: "Randy A" Sent: Monday, September 26, 2011 1:47 PM To: Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > Which version of Windows server are you running? That will be important > also as, for example, WIN Server 2003 Standard only allows a max of 4GB > RAM, while WIN Server 2003 Enterprise has a 64GB limit > -Original Message- > From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us] > Sent: Monday, September 26, 2011 11:44 AM > To: Declude.JunkMail@declude.com > Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude > > I am starting to have some serious performance issues since I upgraded to > SM 8.2. Although I can not be for sure that is it due to the upgrade as > usage has also increased with added clients and the start of school. The > big issue is that the web interface becomes unresponsive for up to about 5 > minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In > Windows task manager I see my peak memory usage is now 10 gig. > > Right now I am not sure if the performance issues are being caused by RAM, > too much traffic, Smartermail, or Declude. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
Which version of Windows server are you running? That will be important also as, for example, WIN Server 2003 Standard only allows a max of 4GB RAM, while WIN Server 2003 Enterprise has a 64GB limit Sincerely, Randy Armbrecht Global Web Solutions, Inc. Office: 804.442.5300 option 1 Toll Free: 877.800.4562 24 /7 Tech Support! Your Internet Source.Since 1996! NEW GlobalSync Remote-BackUp Solutions! Web Hosting - E-Mail - Spam/Virus Gateway Services Hi-Speed DSL and Wireless Internet - T-1/T-3's PC Support - Networking - Virus/MalWare Removal 25% discount on most services for Non-Profits! Call us today! -Original Message- From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us] Sent: Monday, September 26, 2011 11:44 AM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude I am starting to have some serious performance issues since I upgraded to SM 8.2. Although I can not be for sure that is it due to the upgrade as usage has also increased with added clients and the start of school. The big issue is that the web interface becomes unresponsive for up to about 5 minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In Windows task manager I see my peak memory usage is now 10 gig. Right now I am not sure if the performance issues are being caused by RAM, too much traffic, Smartermail, or Declude. _ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Your are asked to notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Prairie Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no liability for any damage caused by any virus transmitted by this email. - _ Scott Fosseen - Systems Engineer - Prairie Lakes AEA - http://www.aea8.k12.ia.us/tech _ In a study of 200,000 ostriches over a period of 80 years, no one reported a single case where an ostrich buried its head in the sand (or attempted to do so - apart from Bones ). _ --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. -- This message has been scanned for viruses and dangerous content by the globalweb.net MailScanner, and is believed to be clean. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
If you are running 32bit Windows definitely take your memory up to 4GB. If you are running 64bit Windows take it higher (until you stop most of your swapping). Mike Michael Graveen m...@anim8.net I am starting to have some serious performance issues since I upgraded to SM 8.2. Although I can not be for sure that is it due to the upgrade as usage has also increased with added clients and the start of school. The big issue is that the web interface becomes unresponsive for up to about 5 minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In Windows task manager I see my peak memory usage is now 10 gig. Right now I am not sure if the performance issues are being caused by RAM, too much traffic, Smartermail, or Declude. _ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Your are asked to notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Prairie Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no liability for any damage caused by any virus transmitted by this email. - _ Scott Fosseen - Systems Engineer - Prairie Lakes AEA - http://www.aea8.k12.ia.us/tech _ In a study of 200,000 ostriches over a period of 80 years, no one reported a single case where an ostrich buried its head in the sand (or attempted to do so - apart from Bones ). _ --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
On 9/26/2011 11:44 AM, Scott Fosseen [Prairie Lakes AEA] wrote: > The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In > Windows task manager I see my peak memory usage is now 10 gig. > > Right now I am not sure if the performance issues are being caused by RAM, > too much traffic, Smartermail, or Declude. On the surface I would suggest that RAM is your big problem. If you have 2G and you're using 5-10G then you are spending a lot of time swapping through IO. RAM is pretty cheap these days, so I would probably boost that first (not knowing more about it). _M -- Pete McNeil, President MicroNeil Research Corporation www.microneil.com 703.779.4909 x7010 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
