This is a repost of the original email sent yesterday morning. Happy holidays to all of you.
Barry ____________________________ There have been a number of emails being posted to this list and others that are both inaccurate and misleading. To clarify the situation: Beta Trial Installs Issue - The availability of the Beta Trial software for Declude and SmarterMail. We specified clearly in our email to all customers, posted on the Home page of our web site and at the point of download the only permissible manner in which we would accept participants for this important process. "Declude Beta Release for SmarterMail - For those of you who wish to try the Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with your name, organization, email address, email system host name, operating system and telephone number and we will contact you. No keys will be issued in the short term without going through this process." Resolution - We are now restricting all downloads to those who follow the request procedures Security Issue - Changes to the licensing process. It is the right and expectation of our customers that we (Declude) should continue to enhance our software to better enable them to provide the protection their customers expect and deserve, while providing good value for their investment. We believe this means, in part, that our customers should not be asked to underwrite the cost of identifying and prosecuting those organizations and individuals who have made and used unauthorized and otherwise pirated copies of Declude software. Accordingly we have introduced enhanced security procedures in the current release. The system will report to us when it detects an anomaly in the licensing process. This will not in any way prevent your software from operating. Privacy Policy and Phone Home Issue - The availability of a Published Privacy Policy. In the "Privacy Policy" section of our web site we clearly make statements as to how we use information collected from our customers. Furthermore we state that we use the information collected from our customers email systems: "To validate electronically the software license. In the process of collecting this information we do NOT collect any personal information about our clients or their customers or end users." System Recovery Issue - There has been concern expressed as to what may happen if a server crashed during a non regular support period, and reinstallation or changing a hardware component is required. The answer is nothing, your software will continue to operate in the same manner that it does today. There are provisions in place to deal with system crashes, rebuilds and multiple NICs. Automatic Install and Backup Issue - Provision of a backup functions within the latest version of our installation software. We have introduced into the install process an automatic backup of your existing installation so that in the unlikely event that you need to revert to the previous version it is available to you. This process will add a backup each time your system is updated. As ever if you have concerns please feel free to contact me directly at [EMAIL PROTECTED] or by telephone at (978) 499-2933. Barry Simpson ______________________________________ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Markus Gufler Sent: Thursday, December 23, 2004 10:46 AM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] Declude Licensing & codes This as my comment on many posts about licensing: I believe Scott and Berry KNOW there are out many unlicensed copies of Declude. I believe also that only a product with an appropriate revenue can be maintained and brought forward regulary. (Probably this was a big problem in the last 12 months) So I really love it to see that there are strong rules that will bring users of unlicensed copies in trouble and the paying customers will benefit. For sure: The non-announcement of such actions can create some colateral damage. At least any of Barry's posts contained a final statement that all users of unlicensed copies should make them legal. I've a friend who's a truly genius regarding application developement. Any of his applications (mostly windows services) contains an activation component who contacts the online licensing server the first time and each time if more then two basic properties of the hardware has changed (For example CPU, MAC, IP, or ...) As Declude.exe is called for each single message it wouldn't work in the same way but maybe something like a weekly or monthly "Keep-Alive-License-Package"? The local application will continue to work only if after a new request (containing hostname, IP, MAC, CPU-ID, ...) there is a returning time-limited license package from Decludes license server. So each customer know that he will have time enough to "reactivate" his license if he has changed hardware. On the other side CPHZ has a great control over definitively (or maybe) unlicensed copies. This would include also control over illegal usage of new releases without an service agreement. Also test systems will work for some days. Maybe the new declude licensing functionality is already able to do all this. So the only criticism is that there was no announcement. Also not to customerers who's running definitively legal copies. In order to keep admin's informed about unexpected licensing errors there should be a new parameter like LICENSEALERT = [EMAIL PROTECTED] in each config file. So If there is something going wrong with the licensing even if I'm a legal customer I can read this immediatly in my inbox and have no problems while sleeping at night because I haven't checked todays logfiles. We're talking about software that has to work around the clock. If this software is not doing his job and let pass malicious content I want back money - much more then I've payd for because I've damage on my side. Markus --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
