>looking to buy junkmail pro soon, have few questions:
>
>1- Is it as simple to install and configure as virus ? looking at junkmail 
>list, it seems we will need to configure tests, weights, ... Will you 
>offer a step by step assistance ?

It often does require a bit of tweaking, depending on your unique 
situation.  With the new weighting system, though, it's easier than it used 
to be -- you can just set up a certain weight at which spam will get caught 
(for example, any E-mail with a total weight of 10 or higher).  We will 
certainly assist you, but you'll need to make the actual decisions (such as 
how you want spam treated -- quarantined, deleted, a warning in the 
headers, etc.).

>2- After the first year, will we need 2 service agreement, one for 
>junkmail and one virus ? or will one contract cover all declude products ?

The Service Agreements cover all the Declude products that you have, so you 
would only need one Service Agreement.

>3- Discount for declude virus pro owners ?

There is a 10% volume discount that applies starting on your second 
purchase.  The standard order page doesn't reflect it automatically unless 
you order both at the same time, so I can E-mail you instructions on how 
you can get the 10% discount.
                                         -Scott

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